Appliances near Balch Springs, TX

“This store is severely understaffed. I was trying to buy a washer/dryer and fridge. I had to wait a long time, but it turned out to be worth the wait. Ms. Perla Cervantes helped me. She took her time to explain everything and assisted me in selecting the items I needed. I ended up spending a little less than I had expected but got all the features I wanted and a good delivery date. I was worried that I wouldn't be able to, especially since it's right before the holidays. She was awesome. However, HD, you need to provide her with some assistance.Regarding the store, I purchased three smart locks, all supposed to be silver. Unfortunately, one was black and another was missing the keys. Smh. I returned all three. It seems like these contractors are swapping out new items with old ones and stealing their heads off. The store was full of them, so especially in this store, make sure to thoroughly check anything you buy that appears to have been opened. Despite that, I didn't deduct any points for that issue. HD, shout out to PERLA though. She's an amazing employee!! Oh, and I can't forget about her supervisor, the Navy guy. I was trying to take advantage of a promotion, but I didn't understand the terms because I didn't read the teeny weeny tiny print. He was very understanding about it and we wound up laughing it off.”

“Love this place! Pablo has been there with me from the very beginning and continues to provide amazing experiences with each new piece of furniture I buy! I'll be continuing my business here as long as he's there!”

“Morgan had great customer service and very Knowledgeable about the products. I would recommend The mesquite location any day. Went for refrigerator came out with refrigerator and the dishwasher prices are great too”

“I normally buy new but I’ll always check in with DOLittle’s because they stand behind their warranty and their word☝️. I got a great deal on a speed queen washer + dryer set that I put in one of my Airbnbs. We thought the washer was having problems but it was a power issue. Kevin responded the same day, actually the day before TG holiday and came out until everything was up and running. Thanks to Kevin and his team our guests are happy, and we was happy too ?”

“I would like to take a minute to thank BRIAN in the plumbing department at this Home Depot. He made my shopping experience better than I even could've hoped for! I walked in all stressed out and unsure of what I needed in order to fix my leaking shower faucet at home. It was leaking so badly, it was a constant stream of water pouring out and I currently have the water main shut off in order to make this repair. I was looking at the faucet cartridge replacements when Brian walked by and asked if I was doing alright. I said "well, I'm not sure" and proceeded to explain to him what all was going on with my shower. He went out of his way to make sure I was getting the correct part, compared it to the model faucet which I confirmed was the same as mine, and went and got me a discount since my cartridge was from Home Depot, not too long ago, and had worn out. Mind you, Home Depot isn't the manufacturer of the part, they are just the supplier. The part I needed is made by Delta but nevertheless, Brian made sure that I was taken care of and given a discount to boot! He didn't make me feel stupid or act annoyed that I needed his help. He also didn't talk my head off or lecture me about whatever it is I was replacing. He was very genuine and down to earth. Best Home Depot experience I've had to date and I come here 50+ times a year.”

“The tool rental part has so much to offer and FRIENDLY service, quick an easy, credit card needed, we rented a snake and was charged 60.00 for 4 hours, got the job done within that time, a plumber probably would have charged triple the amount, God knows we are not professionals but Google knows everything ? ??”

“I’ve been using this Home Depot store for a many years and Bernard and Henry are such a treat! They are so helpful, mindful, and knowledgeable. They are definitely an asset to this location. It’s nice going into a hardware store as a woman and not feeling like I’m given the run around. A few good laughs make it even more enjoyable to run across them. Thank you guys so much!”

“I recently was in need of a washing machine for my daughter. I bought one for a couple of hundred dollars then a few weeks later my son needed a washer I returned for another. So far the washers are in excellent operation, I am grateful that this company could meet our needs without breaking my pocket book. I highly recommend Mr K's Appliance.”

“I rented an Auger, from this location.. The young man was polite enough to help me place the equipment in my car. However, the next day when I went to use the equipment, he forgot to provide me the pin that holds the part together ?. Thanks to Ms. Diana, she provided me a full refund, no ??.. for the inconvenience!????”

“I was in here today and I want to brag on a young man that helped me. His name was Trent I the garden area and he was so professional and sweet. I ask this older gentleman for help first and he was rude and just blew me off. And the said thing is he said he was a manager. But anyway Trent went the extra step to make sure I found what I need and was nice enough to take it to my car. Thank you for a well done job and your professionalism Trent you was great. Trent the 5 star is all you Mr. rude manager a 100 percent 0 your nothing but rude.”

“I was in here today and I want to brag on a young man that helped me. His name was Trent I the garden area and he was so professional and sweet. I ask this older gentleman for help first and he was rude and just blew me off. And the said thing is he said he was a manager. But anyway Trent went the extra step to make sure I found what I need and was nice enough to take it to my car. Thank you for a well done job and your professionalism Trent you was great. Trent the 5 star is all you Mr. rude manager a 100 percent 0 your nothing but rude.”

“I give 4 stars because they were smart enough to hire Diamonte. He is the most honest and helpful person. When I tried to call to tell the manager about how helpful and honest Diamonte is, I got stuck in a phone loop for 6.35 minutes and then got disconnected. Hence the only 4 stars. Promote people like Diamonte. Work on your management department.”

“I just want to take a moment to say that Ms.Gena and her team at the Mesquite,Tx location went above and beyond to help me get everything I needed.I really appreciate them so much if I could've given them a 10 star I would.A VERY HAPPY CUSTOMER..”

“If Skillman Home Depot ever goes to war I will put on an orange apron and ride at dawn with them. I love this Home Depot (specifically the garden department) so much it’s unhealthy and I should probably talk to a therapist. I had the BEST interaction today. I was looking at a clearance patio table and a worker shouted across the store, “How much is that?” I thought, ‘It beats me I don’t work here’ and he shouted, “look at the yellow tag” and I shouted back “29” and he shouted, “how much are you willing to pay?” Life has really not prepared me for this situation at 8 am on a Sunday and I thought the correct answer was “29”. I was wrong. He chirped back, “Will you take it for 20? I’ve got five Christmas trucks coming in this week and we need the summer stuff cleared out.” We bantered back and forth a few times and he was having so much fun and you could tell he loved The Depot even more than I do. Long story short I now have a table I didn’t really want, but it’s suddenly my favorite little blue table. I will always look at it and think about what exceptional customer service looks like; deviating from the script of mundane interactions and taking a moment to have a special and fun interaction with a customer while accomplishing the goal. It made my weekend an absolute delight. Home Depot already gets a chunk of each pay-check I get, but do I need to re-write my will and give them my first born? At this point we’re basically family. Thank you Home Depot for being yourself. Also, PS, I hate orange - so that orange apron I’ll wear for you is really saying something.”

“Honestly i make 500k a year and dont need to finance anything or shop here but I have been doing business with aarons and tony the manager since I was young and they always had my back and its convenient for me . Appreciate you Tony.”