Home Improvements near Balch Springs, TX

“This store is severely understaffed. I was trying to buy a washer/dryer and fridge. I had to wait a long time, but it turned out to be worth the wait. Ms. Perla Cervantes helped me. She took her time to explain everything and assisted me in selecting the items I needed. I ended up spending a little less than I had expected but got all the features I wanted and a good delivery date. I was worried that I wouldn't be able to, especially since it's right before the holidays. She was awesome. However, HD, you need to provide her with some assistance.Regarding the store, I purchased three smart locks, all supposed to be silver. Unfortunately, one was black and another was missing the keys. Smh. I returned all three. It seems like these contractors are swapping out new items with old ones and stealing their heads off. The store was full of them, so especially in this store, make sure to thoroughly check anything you buy that appears to have been opened. Despite that, I didn't deduct any points for that issue. HD, shout out to PERLA though. She's an amazing employee!! Oh, and I can't forget about her supervisor, the Navy guy. I was trying to take advantage of a promotion, but I didn't understand the terms because I didn't read the teeny weeny tiny print. He was very understanding about it and we wound up laughing it off.”

“This is one of our all time favorite stops. You never know what you will find herethat is exciting. This place is a home repair hunter’s dream store. At least it is ours.”

“I would like to take a minute to thank BRIAN in the plumbing department at this Home Depot. He made my shopping experience better than I even could've hoped for! I walked in all stressed out and unsure of what I needed in order to fix my leaking shower faucet at home. It was leaking so badly, it was a constant stream of water pouring out and I currently have the water main shut off in order to make this repair. I was looking at the faucet cartridge replacements when Brian walked by and asked if I was doing alright. I said "well, I'm not sure" and proceeded to explain to him what all was going on with my shower. He went out of his way to make sure I was getting the correct part, compared it to the model faucet which I confirmed was the same as mine, and went and got me a discount since my cartridge was from Home Depot, not too long ago, and had worn out. Mind you, Home Depot isn't the manufacturer of the part, they are just the supplier. The part I needed is made by Delta but nevertheless, Brian made sure that I was taken care of and given a discount to boot! He didn't make me feel stupid or act annoyed that I needed his help. He also didn't talk my head off or lecture me about whatever it is I was replacing. He was very genuine and down to earth. Best Home Depot experience I've had to date and I come here 50+ times a year.”

“I didn’t go into the store but the phone customer service was great by the young lady who answered. I asked if this location has self service pet wash and she let me know the locations that do have pet wash.”

“It’s nice to come to hardware store that walks you over to what you are looking for. Small town stores may not have everything you need but they make up for it by having a friendly family oriented atmosphere. Thanks Ramone you save me time by!!!!”

“Great place to shop. Employee's are helpful and friendly. They are also now carrying Orion vapes. Great flavors at N excellent price of $ 19.99 got 7500 puffs. Best price I have seen. Highly recommend this location. Has a hometown feel to it.”

“I’ve been using this Home Depot store for a many years and Bernard and Henry are such a treat! They are so helpful, mindful, and knowledgeable. They are definitely an asset to this location. It’s nice going into a hardware store as a woman and not feeling like I’m given the run around. A few good laughs make it even more enjoyable to run across them. Thank you guys so much!”

“The tool rental part has so much to offer and FRIENDLY service, quick an easy, credit card needed, we rented a snake and was charged 60.00 for 4 hours, got the job done within that time, a plumber probably would have charged triple the amount, God knows we are not professionals but Google knows everything ? ??”

“I've found several items here, a large mirror, a shelf, and an office chair. All items were fairly priced and of good quality condition. The staff on most days are pretty helpful. This store offers a wide range of home supplies and appliances. I highly recommend checking it out and better yet its for a good cause.”

“I will never shop at the Lowe’s in Rockwall ever!!! Thank you to the manager Cindy you are a rockstar this mesquite store is blessed to have you. Without you I would never ever shop any Lowe’s ever again!”

“We don't really buy from Lowe's we buy all our house materials and supplies from home depot but my husband wanted to compare a little on quality. We recently bought a toilet one from home depot and one from here both are same brand so they're pretty similar. They're water saver so we like that, we bought the oval sit so that's pretty big and tall.”

“If Skillman Home Depot ever goes to war I will put on an orange apron and ride at dawn with them. I love this Home Depot (specifically the garden department) so much it’s unhealthy and I should probably talk to a therapist. I had the BEST interaction today. I was looking at a clearance patio table and a worker shouted across the store, “How much is that?” I thought, ‘It beats me I don’t work here’ and he shouted, “look at the yellow tag” and I shouted back “29” and he shouted, “how much are you willing to pay?” Life has really not prepared me for this situation at 8 am on a Sunday and I thought the correct answer was “29”. I was wrong. He chirped back, “Will you take it for 20? I’ve got five Christmas trucks coming in this week and we need the summer stuff cleared out.” We bantered back and forth a few times and he was having so much fun and you could tell he loved The Depot even more than I do. Long story short I now have a table I didn’t really want, but it’s suddenly my favorite little blue table. I will always look at it and think about what exceptional customer service looks like; deviating from the script of mundane interactions and taking a moment to have a special and fun interaction with a customer while accomplishing the goal. It made my weekend an absolute delight. Home Depot already gets a chunk of each pay-check I get, but do I need to re-write my will and give them my first born? At this point we’re basically family. Thank you Home Depot for being yourself. Also, PS, I hate orange - so that orange apron I’ll wear for you is really saying something.”