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“My phone had been hacked & thanks to the manager Matt & Anthony, store representative my case was resolved. I appreciate their help, courtesy & knowledge. I highly recommend this store!!!”
“Jerry did a great job in figuring out how to upload info on my new phone. He also helped with a better phone plan which will save us money! I would go back again.”
“Justin at AT&T at 281 North is by far the best person I’ve dealt with and have been with AT&T all over the country. Professional, expert knowledge, sense of humor and patience are his 4 cornerstones.”
“Kaloni is the best so helpful! I was a walk in because the keys on my laptop broke while he was working on that he helped another customer fight with insurance to make sure the customer had the best experience. He was very kind to another young mom and her younge child 10/10 best place to get a fix”
“Mary was very helpful and was able to upgrade my phone very quickly was very satisfied with how she explained everything to me. I highly recommend Mary for anything she is extremely helpful and passionate about her work.”
“I want to express my gratitude to one of the employee Chris Manjares for the excellent service he provided me today with my iPhones and tablet which I failed to resolve with Apple and other companies. He was very knowledgeable and tenacious in resolving my problems without giving up after many obstacles. He was friendly but professional also very eager to help kind and pleasant. Great representation of your company. Very pleasant and fulfilling experience. Job well done”
“Brett R. was amazing to work with. He made the process of adding new lines to my plan super easy and provided great customer service while updating my account. I’ll definitely be coming back to this specific location when it’s time to purchase my new phone.”
“Kryss was my technical angel genius this morning. I downloaded a game (first mistake) that froze my phone. Nothing responded so I tried to reboot and accidentally activated an emergency SOS (second mistake). Brought it to Kryss, and she was able to get it back to normal. What a relief! Helpful, professional, understanding, and effective! I deleted the game and will not make that mistake again. seaside escape was the game, btw.
Thank you Kryss!”
“Excellent Service found in the Electronics Dept. Foumd Mobile phone plans - buy them here!Consider "Mint Mobile," Yes! They offer 1 week Free Trial. Plans start at ** $15.00/month - no typo... for 4GB.... uses T-Mobile Network - Wow!School Supplies quickly dwindrling as Schools are beginning for this year. If 1 Target is Out of what you need check other local ones..”
10AM - 8PM
21019 US-281 Ste 808, San Antonio
Mobile Phones
“Cricket employees are not trained at all. Most of them have a hard time turning the phones on. Owner needs to realize you get what you pay for and its clear your not paying well and hiring just anybody gives your store a bad name”
“Overall, had a good experience. Husband left with a new phone so he was happy.
Felt a bit dizzy with the fast talking rep and lots of technical information.
Would recommend T-Mobile.”
“Outstanding Service at Spectrum Mobile – 22702 US 281 North, San Antonio, TX 78258
I want to sincerely thank the team at this Spectrum location for their exceptional service and support. Manager Matt leads with integrity and professionalism, creating an atmosphere where customers feel truly valued. Sales associate Johnny was absolutely phenomenal—his patience, product knowledge, and genuine care made my visit smooth and stress-free. A few days later, Alexandra stepped in to assist with a very complicated and challenging issue, and she handled it with grace, clarity, and determination.
This team didn’t just meet expectations—they exceeded them. They worked together to resolve my account concerns, explain my options, and ensure I left with the best possible outcome. Their teamwork, empathy, and dedication reflect the kind of customer service that deserves recognition from Spectrum leadership.
Thank you, Matt, Johnny, and Alexandra—you turned a frustrating situation into a positive experience. I hope Spectrum rewards your excellence. You’ve earned my trust and my loyalty.”
10AM - 8PM
21202 US-281, San Antonio
Mobile Phones
“Resolved
I went to turn in a phone to get the $1000 trade in credit applied to my account for a new iphone that I had received. When I entered the store the sales people told me that there was a promotion that would allow me to keep the phone but still get credit if I activated a new line for it. They also said there would be no additional cost for adding this line for 3 years. I asked several times and they confirmed each time.
Well it turns out that they had cancelled my trade in, prevented me from getting the credit, and they are also charging me for the new phone line that they said I would not get charged for. Now I am having to work through the various support processes to resolve these issues.
EDIT: I went to the store and it turned out to be a system issue but they resolved everything and all is as promised!! Thank you Christian and Armando for your help!”
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“Natalie made my day!! After three calls and many minutes on the phone with Cricket, they were unable to fix my issue. Last resort was to go in the store. Natalie was so kind and patient, even while having to handle an upset caller who refused to listen to reason. She ultimately fixed my issue and made my daughter and myself so happy!!! Next time I have any issues, this Cricket store will be my first stop!”