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“Sam had us in and out in 5 minutes! So quick! Very amazing customer service. I have taken devices to this location, at least three or four times i will be a continuing customer because I always receive such great service. Their prices are also super fair compared to other places I looked at. Thank you Sam!!! You guys are amazing.”
“Awesome company! Dylan is very professional at what he does. fast response time and easy process to buy and sell electronics or have your device fixed. Would give 10 stars if possible. Will be recommending to people and using this company in the future.”
“Krishna is helping me set up my phone and very patient and explained everything to me from plan and phones I would definitely come back for all my business needs!!!!”
“I came here with very minimal hope that my iPad could be fixed since it was bent and screen was broken. My iPad was fixed with at most care. I am a very happy with the service.Thank you.”
“I had been to several cell phone repair shops and none had a battery for my phone..Cell World the right battery and were able to replace the battery while I waited. Service was timely and efficient.”
“I was almost in shambles because my phone kept cutting off and on. The maximum time it would stay on was 2-3 minutes. With the cost of what it would be to get repaired, I opted to try and get a new one. I applied through their in-house financing and was approved within minutes. Both employees were very courteous and worked hard to get me in and out. Customer service 10/10!”
10AM - 6:30PM
1916 N Carroll Blvd, Denton
Mobile Phones
“Rucku is the the lovely lady at cell world she is very sweet and very very helpful to be honest everyone here are very respectful kind hearted and trustworthy all they want to do is help you out with any of your needs so it's definitely a 100% 5 star rating from me i wish I could get more of a better rating lol I highly recommend them please go check them out and I'm like 99.99% sure you won't be disappointed at all!!!!”
“I had a very unusual problem that the manager Mason was very nice and helpful getting fixed for me. He worked for 3 hours to get the issue resolved and went out of his way to make sure I was taken care of!”
“The people at this store are usually very kind but I have already tried to call like 15 times to ask something and I think they even blocked me now lol
That's disappointing since there's a phone number for a reason correct? But I guess I'll just go in person”
“Amazing customer service!!!! If you are in the area this Metro PCs location is the BEST to go to in the area. I went to the one on Eldorado in Little Elm OMG!! It was an AWFUL EXPERIENCE!!!!! They didn’t help me and was EXTREMELY RUDE!!! I couldn’t believe I was treated that way. I immediately reported them and filed a complaint with Metros corporate department. They need to shut them down! So never go to that location. Go to the Colony Metro, Eric is extremely helpful, kind, and actually fixed my phone. Thank you so much for assisting me today Eric!!”
“I had the BEST experience at this AT&T store thanks to Amar
Elvis! From the moment I walked in, they were welcoming, knowledgeable, and incredibly patient. Elvis was professional, friendly, and made the whole process feel smooth and stress-free. You can tell they genuinely care about their customers and love what they do. If you’re looking for excellent service and a team that actually listens and helps, go see Elvis”
“Mike was amazing! He is the store manager and went above and beyond to help us with new phones for my husband and I and a new phone plan. He was very thoughtful with getting us the best deal for our family. I highly recommend this location for any of your needs.”
“We have been with Metro for years, and we recently started using this location. Muhammad was very accommodating and friendly. He offered great deals, and was very honest. We ended up Gering 3 new phones. We have 5 phones with them, and don't have any plans on switching.”
“I went in to get a new phone, Baba has great customer service and help me in a timely manner and was able to answer all my questions. I love my new phone, Thanks again Baba.”
“Geniunley the best experience I’ve had at phone carrier store. Natalia was amazing, very knowledgeable and made sure I knew exactly what I was buying. We got through the transfer process pretty quick and had good conversation during it as well. Zee was also super friendly and welcoming. If I could leave 10 stars I would. Thank you guys !”
“I just came from this metro Pcs because my bill was extremely to high. Danielle and Maria did a great job fixing this issue I had. Also there was a warm welcome when I walk in what a great metro with great employees with a A++ customer service experience.”
10AM - 8PM
2104 Sadau Ct Ste 120, Denton
Mobile Phones
“Neil Vandiver eagerly assisted me & my Mother with an issue on her phone with unlocking the sim bc the phone is already unlocked. He is very kind & didn’t make us feel like a hassle & even though he may not be able to help he tried anyway. HE DESERVES A RAISE! Would be a good candidate to run his own store. Kind eyes!”
“I had an excellent experience at this Metro by T-Mobile store. From the moment I walked in, Keke greeted me with a smile and made me feel welcome. She took the time to listen to what I needed, explained all of my options.
Keke was very knowledgeable, patient, and professional throughout the entire process. She helped me find the best solution for my needs and made sure everything was set up correctly before I left the store. Her positive attitude and outstanding customer service truly made a difference.
It’s rare to receive this level of customer care these days, and Keke went above and beyond to make sure I had a great experience. I highly recommend this Metro by T-Mobile location and will definitely return for any future needs.”
“ANDY provided the most outstanding customer service experience for me today. He went above and beyond to help me cancel a duplicate internet account and receive a refund on a payment to a dead account. ANDY was very patient and kind and I truly appreciate his assistance today!!”
10AM - 8PM
2304 S Loop 288, Denton
Mobile Phones
“I had the pleasure of working with Marco, and I can't brag about him enough. From the initial phone call with his professionalism, and being able to promptly and confidently answering all of my questions, to the follow up call, and then him keeping our appointment on schedule, and then continuing to educate me and direct me thru the entire process with ease. Marco is the prime example of who you want representing your company. Yes it was a beautiful store, easy access location, but Marco sealed the deal on making this MY STORE OF CHOICE! Someone give this man his praise, because if I was hiring he'd be at the top of the list! Some of the best customer service I've experienced in some time now. I highly recommend this location, and by all means ask for Marco!”
“Sarah was awesome!!! We needed to add a line and get 2 e-sim swaps for 2 other phones. She got us connected and we were out the door in under 15 minutes. Phones are working great. If you need a new phone or cell service, hit up this Cricket store. They really know what they are doing.”
“Josh was super amazing. Josh solved a trick related to Samsung watch that even Samsung was clueless. It was a very complex effort to resolve but Josh never gave up. He researched so much and finally found the right solution - basically solved for Samsung watch 8 to function on its own with a phone number than it being paired through a cell phone service. Josh - you are the best. Your passion to drive positive experience for customers is something top notch!”
“Hey I can to get a iPhone 17 pro max and a tablet with home internet roxana was never helpful with getting me what I needed and the best deals I will b going there next time I need to change or add something to my bill”
“Had a problem getting our phones , and getting them set up. But Elizabeth (manager), got involved and got everything resolved. Great service from Elizabeth!!!!”
10AM - 8PM
1275 US-380, Frisco
Mobile Phones
“I had a wonderful experience, purchasing a new iPad and adding it to my existing account. From the minute, I walked in Molly greeted me with a huge smile, and Bernard was fantastic. He got me exactly what I requested, as well as hooking me up with a great deal I hadn’t been aware of!
Will definitely be back to work with this team”
10AM - 8PM
1805 S Loop 288, Denton
Mobile Phones
“I was having sos mode and billing issues I had contact verizon serval times with several hours stating rest assured they would fix my issue they all lied to me. I came to the store where wardell helped me with just seconds of what they could not fix. If he leaves this company I will also leave. He above and beyond very much appreciate him!”
10:00 AM - 8:00 PM
12244 FM 423 #400, Frisco
Mobile Phones
“I see a lot of bad reviews. Maybe they're deserved. But AT&T did a great install and the service has been solid. So no complaints. We had Optimum about a year ago and they dropped service every other week, it seemed.”
“I would like for Jose to personally be recognized for how amazing he was! After losing my Dad the phone I had was the only text messages and visual voice recording of his calls. I lost them. And fr9m the time I came in the store is was nothing but a gentleman and showed compassion towards me. Where most people these days are in to much of a rush HE TOOK THE TIME to just be real and sympathetic. That's rare, so please personally thank him. Because of him I have already recommended everyone I can!
Thank you Elisa”
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“Met with Michael on Saturday. Professional, courteous and super helpful with getting me to what I wanted to accomplish on my visit without pushing me towards plans and expenses I did not want or need. Highly recommend!!”