Cell Phone Stores near Cross Roads, TX

29 locations found near Cross Roads

“Isaiah was excellent and the team at the store worked hard to create a comfortable atmosphere for me and all the customers that were in the store while I was there. I can’t say enough good things about the sales team at this store.”

4.7 Superb138 Reviews

“Great business with Fantastic folks!
Old cell phone died & service provider recommended I check with CPR (Cell Phone Repair) for a possible repair. Sam at CPR did all that was possible, but the old phone was dead. Went back service provider & rep suggested I purchase a replacement phone from CPR vs thru them. I've had some questions about new phone & everyone at CPR are Always Very helpful & courteous - especially Sam!!! 5 stars are not enough for CPR & Sam.”

4.9 Superb304 Reviews

“Krishna is helping me set up my phone and very patient and explained everything to me from plan and phones I would definitely come back for all my business needs!!!!”

4.7 Superb179 Reviews

“My son's brand new iPad was cracked and a neighbor recommended this place as being amazing so I went in. I checked in the iPad expecting to pay a pretty penny and left. Before I even left the lot one of the amazing techs (Stacey I believe) was flagging me down. She showed me that my son's ipad was not cracked it was just a screen protector that was!! They could have never told me and charged me for the new screen and I would NEVER had known. Instead I bought a new screen protector and became a lifelong customer. It is incredibly rare to find an honest place like this and I'm so grateful that I have. Thank you!!!!”

4.6 Superb281 Reviews

“Rucku is the the lovely lady at cell world she is very sweet and very very helpful to be honest everyone here are very respectful kind hearted and trustworthy all they want to do is help you out with any of your needs so it's definitely a 100% 5 star rating from me i wish I could get more of a better rating lol I highly recommend them please go check them out and I'm like 99.99% sure you won't be disappointed at all!!!!”

4.6 Superb140 Reviews

“Xavier & Johan were amazing on this Saturday evening setting us up with our new home service. As soon as we walked in, they assisted us and welcomed us immediately. Store was nice and neat not busy and they were both amazing. Very conversational is a plus and we were elated to sign up with AT&T.”

4.5 Superb161 Reviews

“We have been with Metro for years, and we recently started using this location. Muhammad was very accommodating and friendly. He offered great deals, and was very honest. We ended up Gering 3 new phones. We have 5 phones with them, and don't have any plans on switching.”

4.6 Superb127 Reviews

“I had a very unusual problem that the manager Mason was very nice and helpful getting fixed for me. He worked for 3 hours to get the issue resolved and went out of his way to make sure I was taken care of!”

4.6 Superb137 Reviews

“Tony just totally saved my life. AT&T online could not help me troubleshoot my phone problems. They told me I could potentially be out of service for up to 5 days.... I brought it to this location. To y fixed my problem in literally 4-5 seconds. This place rocks”

4.3 Superb132 Reviews

“Amazing customer service!!!! If you are in the area this Metro PCs location is the BEST to go to in the area. I went to the one on Eldorado in Little Elm OMG!! It was an AWFUL EXPERIENCE!!!!! They didn’t help me and was EXTREMELY RUDE!!! I couldn’t believe I was treated that way. I immediately reported them and filed a complaint with Metros corporate department. They need to shut them down! So never go to that location. Go to the Colony Metro, Eric is extremely helpful, kind, and actually fixed my phone. Thank you so much for assisting me today Eric!!”

4.8 Superb42 Reviews

“This store is an excellent experience. Mr. Ravi (Mr. Rafa) is a very kind and kind person, he advised me on everything I should do regarding my daughter's tablet and without his recommendation and advice I would not have been able to get Amazon to recognize me. a guarantee from that team, which I didn't even know I had, his support with that speaks very well of him. Grateful to him and of course I recommend his services 100%, thank you very much.”

5 Superb18 Reviews

“The people at this store are usually very kind but I have already tried to call like 15 times to ask something and I think they even blocked me now lol
That's disappointing since there's a phone number for a reason correct? But I guess I'll just go in person”

4.3 Superb134 Reviews

“Got helped by Marco Lopez I’m a handicapped man he opened the door for me. Then he helped me move my service from us celluar. Thank you Marco I will come back for the tv service soon!”

4.2 Good265 Reviews

“Mike was amazing! He is the store manager and went above and beyond to help us with new phones for my husband and I and a new phone plan. He was very thoughtful with getting us the best deal for our family. I highly recommend this location for any of your needs.”

4.3 Superb122 Reviews

“I highly recommend getting your phone, tablet, and home internet service from these guys! They are always courteous and honest. And their knowledge is superb. Thank you Tony!”

4.4 Superb62 Reviews

“I want to thank Mili for all the help she gave me today. 10.22.25. She helped me with getting a second phone and setting it up with my old phone account. She really knew what she was doing. She was a big help and very fast.”

4.4 Superb48 Reviews

“I went in needing a new phone and met Jacob who blew me away with his honest, patience, and kindness! I would highly recommend this store to anyone, just make sure you ask for Jacob”

4.4 Superb65 Reviews

“I just came from this metro Pcs because my bill was extremely to high. Danielle and Maria did a great job fixing this issue I had. Also there was a warm welcome when I walk in what a great metro with great employees with a A++ customer service experience.”

5 Superb17 Reviews

“The T-Mobile representative was very helpful and saved me money by applying T-Mobile discounts for bundling my order. Great experience and the store manager was friendly too ?”

3.9 Good73 Reviews

“ANDY provided the most outstanding customer service experience for me today. He went above and beyond to help me cancel a duplicate internet account and receive a refund on a payment to a dead account. ANDY was very patient and kind and I truly appreciate his assistance today!!”

3.9 Good152 Reviews

“I was at Metro after my phone had been stolen. I was really down. Kenya helped me get a new phone, swift over the account, and I got a great price on a new phone. I'm very appreciative of the great experience”

3.8 Good78 Reviews

“Sarah was awesome!!! We needed to add a line and get 2 e-sim swaps for 2 other phones. She got us connected and we were out the door in under 15 minutes. Phones are working great. If you need a new phone or cell service, hit up this Cricket store. They really know what they are doing.”

3.8 Good94 Reviews

“Visited the Frisco Stonebrook branch of T-Mobile when we switched from AT&T and had challenges in activating our phones. It was a tricky situation (the AT&T account number needed to make the switch was different from the one shown in the bill and the app) that took calls to multiple parties - Joziah was very patient and helped us even when the time ran beyond the store hours.

In general, I have been pleasantly surprised with the amazing customer service T-Mobile has provided both on the phone and in store. I find the people I interacted with knowledgeable, competent, genuinely caring and overall very professional. AT&T's customer service is similar to what you find in most other places - impersonal, agents who don't seem to care and much less knowledgeable. I am glad I made the switch to T-Mobile.”

3.8 Good131 Reviews

“Came in needing a new phone simple because storage was full on my 15plus. Greeted upon entry immediately. Elizabeth was extremely helpful and patient in helping me choose the best option for my upgrade. Both her and Cesar were super friendly and I enjoyed our conversation while we waited on my phone to transfer over. Highly recommend T-Mobile on teasley, the best customer experience!”

3.7 Good110 Reviews

“In spite of our being angry with the online associates, the ones in the store were sympathetic and did all they could to help. They we very polite and helpful.

As it turned out since we started our order online the store was blocked out. They told us what our options were and said to come back if we continued to have problems.

They were true professionals at all times.

My advice is to have as little contact with the online and visit the store for best results.”

3.6 Good82 Reviews

“I would like to give this Verizon store a round of applause.

I walked in nine minutes before closing, which I honestly felt bad about, but I had just come from a very frustrating experience at another location. From the moment I walked in, I was immediately greeted and my concerns were addressed right away. I was quickly paired with someone who was fully able — and willing — to help me.

There was plenty of staff available, which made a huge difference. No one seemed frustrated or annoyed that I came in so close to closing time. Instead, the associate took his time and made sure everything I asked for was handled properly.

He honored my request to pay for the phone upfront, honored my promotion, had the phone shipped directly to me, and gave me a very clear and detailed breakdown of the pricing differences between the storage options. He even helped me decide which option was best based on how I personally use my phone.

Although he ended up staying about 20 minutes past closing, he never once showed irritation or rushed me — even while I was trying to hurry out so he could get home to his family or wherever he needed to be. His professionalism and attitude truly stood out.

I am very disappointed that I do not recall his name, and I do not see his name listed on my receipt, because he absolutely deserves recognition. I would give him a 10 out of 10 without hesitation. After being a Verizon customer for 22 years, I am extremely grateful for the outstanding customer service I received at this location.”

3.6 Good70 Reviews

“It's a decent store, not as nice as some but better than others. I am a little weirded out by the loss prevention guy with curly hair that follows me all the time.... I think it stems from when I would go with my late mom, who had a stroke, and would literally spend 2+ hours there lol. But like dude, I don't steal. I like to browse. Target has some neat stuff! And my momma takes FOREVER to shop because she loves Target, and Decatur doesn't have one! So she spends her time in there! Lol but bro, please, stop following me. I'm not who you need to be looking out for. Lol but, do your job bro, good on you. I am not worried about the watching, lol but just know I see you sir lol ?”

3.6 Good106 Reviews

“We upgraded my husbands iPhone and had A plus service from Jesse and Mason & shout out to Cliff as well! Best experience ever at Att store in all of the many years experiences we have had!!! Typically long and tedious with lots if waiting but not so today... highly recommend this store all techs knowledgeable and fast!”

1 Poor25 Reviews

“Not all Verizon’s
Are the same. Some are corporate and others are third party so there can be a lot of differences, such as prepaid plans, repairs etc.”

3.5 Good148 Reviews