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“Fantastic, locally owned and operated hardware store chain here in DFW. There’s usually 1-2 older men and women working who can help answer any question you might have, or know someone who can.”
“Great service and products. You don’t see enough places like this anymore. Needed helped finding matching bolts and was able to get that plus some painting materials I needed. Will be back for mulch and other lawn materials soon!”
“Dillon, Zach and a young lady helped out immediately walking in the door. Ace now I Melissa is so huge! Please shop local and not big box junk…Ace employees and ownership far exceed any big box!”
“It's Harbor Freight, who doesn't like buying tools and stuff? I always leave with a million little things I didn't think to get, and it's all very inexpensive.”
“I continue to e a valued customer. The tools sold here are offered at different qualities. Some of thier tools have improved so much since they first opened thier stores in the metropolitan. Because of these stores lower prices, small businesses have flourished. Competition is good. Because some businesses take advantage of naive customers. When competition happens it creates lower prices for consumers.”
“I cannot post enough positive reviews about this location. Everyone is well educated, and every aspect when it comes to your small business or your household needs down to gardening or any home project they are the superstars all your hardware needs & desires!!”
“I enjoyed a great experience purchasing several STIHL gas-powered items from this location during their April 2026 STIHL Open House. Alan possesses a great wealth of knowledge regarding their STIHL products, and he provided very professional and courteous assistance from the moment I entered the store. I also received great service from Jim, their store manager. These two gentlemen helped equip me with the proper tools, and they saved me a great deal of money by notifying me about the Open House event during an earlier store visit. I highly recommend Alan, Jim and the East Plano Northern Tool location for your STIHL and other equipment needs.”
7:30AM - 5PM
2430 K AVENUE PLUMBING SUITE, Plano
Hardware Stores
“Austin was super helpful finding exactly the plumbing parts I needed PLUS teaching me how to put everything together. For a rookie like myself, I would highly recommend Locke. Thanks!”
“I can believe it
I find drill bits to perforate stainless steel metal
I have hard time finding them and this ACE has what I was looking for
Awesome thanks”
“I have never had an exceptional experience at a Home Depot before but I did today! Nader in the garden center was incredible. As soon as I walked up to check out, he was so kind and friendly. He offered to carry out the bags of sand I had in my cart for me and I told him no worries, I can do it. He said just pull your car up and I’ll load them for you. Thank you Nader for your wonderful customer service!”
“Came in this evening needing to find parts for a bathroom remodel. I asked the first sales associate I saw and he helped me right away. When he was unsure of something he found Robin who was able to help us. We needed additional help (they didn’t want to tell me the wrong thing and I appreciated this sooo much) and a 3rd gentleman came to help. I was able to find everything I needed! At check out Tobin (Tolin? I’m so sorry if that’s wrong) helped me look up the part I had. Extremely helpful store!! I live the same distance to a Home Depot but this Lowe’s will be my new go to. Thank you!!”
“Jason from plumbing is amazing. I needed help finding something and asked him (after asking two associates who pointed me in the wrong direction) he knew exactly what I was looking for and walked me there! Now that’s great customer service! Thank you Jason”
“I love Ace Hardware. They are conveniently located half a mile away from my house and always have the inventory that I need to get whatever project I’m working on done.
I also always appreciate the friendly & helpful faces! Especially gal named Kat! Shout out to you, girl!
Great store to stop by. Easy to navigate without a headache of having to go to a Lowe’s or a Home Depot.”
“Took my mower in for an oil change. The helpful guy said, is that all you need? Yes, and he took it back and changed the oil while I waited. 10 minutes at most. Great service!”
“Always fun to go here and browse the seasonal stuff, but they also tend to have auto/vehicle stuff or farm stuff I need, without having to go into town and deal with 380 traffic. A but more expensive.... EXCEPT for propane refills! It's crazy cheaper to refill vs the Walmart swap thing. You get more for less, your tank is filled fuller. They took care of lots of folks during the recent ice storms, filling as much as they could till the supply ran out.”
“Seems like I am in this store every week. Their garden center is extensive. Hardware selection is complete. Pricing is competitive. It is also only a few blocks from our home..”
“Had a pleasant experience, Mark at this location was knowledgeable, helpful, and enthusiastic even after he helped me by the time I got to my car I saw him helping someone else load into the back of their truck excellent employee. All employees should look a bit like Mark thank you northern tool.”
“Last week James Marshall went above and beyond, and provided me service on top of service.I have shopped at lots of different Home Depot stores and never had someone make such an effort to help me with multiple needs. I will alway come back to this Home Depot from here on out. Thanks again James! Mark D.”
“I want to THANK the return dept and the manager that helped me on afternoon of Aug 5th ( 3 gals that were so nice, I didn't get their names, dang it). They couldn't resolve my issue but were so very helpful on giving me the steps to take to try to resolve the problem. They were so helpful and truly wanted to help me out and the route they gave me worked! THANK YOU SO MUCH!”
6:00 AM - 10:00 PM
5001 North Central Expy, Plano
Hardware Stores
“I needed something from Lowe's and was in this area of town so we stopped in. The best time to shop at Lowe's (or HD) is Friday evening. Beat the Saturday morning rush when everyone and their brother comes in for their weekend project supplies. We were replacing our ceiling fan in our sunroom and found just what we were looking for. It was a fan with a remote control to turn on the fan blades and the light. I was also looking for some pull-out shelves for a built-in sideboard. I found the Rev-A-Shelf brand shelves that I know are excellent quality as I've bought some before. I couldn't find any shorter sized rollout shelves, only 22" deep and I needed 17" depth. Sadly, they aren't available in that depth so I had to change my plans and go with Container Store Elfa baskets. Saturday morning, hubby started to dismantle the old ceiling fan and then prepare to install the new fan. As he was starting to install, he realized that since there is only a beam it's getting attached to, we would need to return this model and buy the fan that has the pull chains. I'm fine with that. It's what I'm used to. The return/exchange was seamless. I really like the look of the new ceiling fan. I did have to buy chain extensions so that we could reach the pull chains to turn on/off the light or the fan blades.”
“They helped me find the gas I needed in the size I wanted even though it's not common in that size. They went through considerable effort for this. Called me back, answer my calls fast, went the extra mile every step of the way. Also explained everything, professional, friendly.”
“Love this store spend a lot of money here every time I go in, this time needed some sockets to keep my job going and the assistant manager turned into a mask police officer.... when last week I came in and the Gm told me I was fine without a mask because no one can force it upon someone? All I can say is it cost you money hopefully it will be different soon.”
“Shakeiya is very kind and funny, we came in to get a stud finder and screws and ended up at the self checkout laughing and exchanging stories with her. From our short interaction with her I just knew I had to leave her a good review and let everyone know she made our experience more comfortable and enjoyable all around.”
“I had an outstanding experience at Home Depot thanks to Christine and the manager, Blake\. I placed an online order, but it wasn’t completed correctly when I applied my coupon\. Instead of simply telling me there was nothing they could do, they both went above and beyond to resolve the issue\.
Christine was patient, knowledgeable, and genuinely committed to helping\. Blake stepped in and worked with her to make sure every eligible coupon was applied correctly\. They put in the extra effort to help me save money, and their dedication made all the difference\.
Excellent customer service like this is rare these days, where too many places seem to treat helping customers as an optional side quest\. Christine and Blake proved that professionalism, teamwork, and a positive attitude still exist\. I left the store happy, appreciated, and grateful for their outstanding support\.
Thank you, Christine and Blake, for making this such a pleasant experience\. Home Depot is lucky to have employees like you\!”
“I called the store today with a delivery question and was lucky enough to get Clint as the person who answered my call. He was knowledgeable and friendly and really helped to go above and beyond in answering my questions regarding a new gas oven I had just purchased. He really went out of his way to explain the process and assure me that I had everything I needed. Thank you Clint! It’s rare to get this kind of service anymore and I appreciate it greatly.”
6AM - 10PM
1515 N Central Expy N, McKinney
Hardware Stores
“To the older gentleman with the bright blue eyes thankyou for saving my life another day 💙 you never know who’s going through things so it’s good to be nice to everyone and I can see he lives in that mindset. Knowledgable and kind. Thankyou”
“(Translated by Google) They serve in English and Spanish, it is a large company that has several locations, I just went to pick up some valves that the boss had ordered(Original)Atienen en Inglés y español, es una compañía grande que tiene varias localidades, no más fui a recoger unas válvulas que había encargado el jefe”
“Huge shoutout to the Home Depot delivery team! They were incredibly friendly, professional, and went above and beyond. They even took the time to switch the dryer door to the other side- which required taking part of the dryer apart- just to make our small laundry room more functional. They absolutely didn’t have to do that, but they did it anyway. Customer service like this is hard to find these days. They deserve a raise!”
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“I went in looking to replace some stripped screws for my monitor stand and Stephen was incredibly patient and helpful making sure I got what I needed 🌟 I've recently moved to the area and I already plan to make Elliot's my go-to hardware store.”