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“Everyone is so friendly and helpful! Makayla especially stood out for always being ”happy to help!” I always come to this location specifically, just so I can see her. She’s my bestie for real!”
“I had the pleasure of working with Ana Chavez on 2 vehicle loans. She answered all my questions and fixed a few documents for me. Thank you Ana, I will make sure we go back to you in the future and we will definitely recommend you to our friends and family.”
9AM - 4:30PM
1409 E 5th St, Tyler
Banks
“I recently opened a new account if it's 5th Street branch and the branch manager was so informative so helpful and made me proud to be a new member of this Community Credit Union I'm proud to say I would refer all friends family and coworkers to this branch specifically these people really want to help the local community and its residents in my opinion they really do care Clifton Hollowell”
“Jackie is truly one of the best bankers I have ever worked with. Every interaction with her is a positive experience. She is genuine, kind, knowledgeable, and always takes the time to ensure customers feel valued and understood.
What sets Jackie apart is her ability to combine exceptional customer service with outstanding expertise. She represents the bank with professionalism, warmth, and integrity, and she consistently goes above and beyond to help others. Jackie is a tremendous asset to the bank, and her dedication and positive attitude deserve recognition. Employees like her are the reason customers remain loyal.”
“I had to order a new card, after I lost mine and Selena was absolutely amazing in helping me. She always goes above and beyond with pointing me in right direction.”
9AM - 6PM
100 Rice Rd, Tyler
Banks
“It was a long way away from where I needed to go but i think they should open up more in the springtown weatherford area.I had to drive over two hours to get to the bank so I can get my card renewed”
“As I entered the building, the two individuals there to serve me were very engaging and wasted no time to address my needs. They quickly took care of the business I came to attend to. It made for a very pleasant visit.”
“Depends on what city you are in. The Cleveland bank is so terrible and they are so rude that I finally drove 6hrs round trip to the head quarters in Tyler. They couldn't have been nicer or more helpful. Cleveland branch has given me wrong information for 6mths now and everytime I talk with them they tell me something different. They actually closed my jt checking acct without ever notifying me of why or that they were doing it. In Cleveland, I would never bank with these people!!”
“I didn’t recognize a debit purchase & Sonya Muniz (Flint) promptly proceeded to stop the activity & issue a temporary reversal of the charges while an investigation was initiated. She also found others of which I was unaware.”
“I wanted to share how satisfied I am with my new bank and this specific location. Finding a new financial institution can be nerve-wracking, but the transition here was incredibly smooth. I walked in and was guided through the setup process with impressive speed and efficiency. Kayla Ortega, in particular, made the experience a breeze; her insights and helpful attitude made my final decision easy. I’m very glad I chose this branch.”
“Shelby Kahana made opening my first DBA bank account a breeze. She explained clearly what type of account I would need and the requirements to open a proper business bank account when the time came. Her warm demeanor and professional tone made her a joy to work with.”
9AM - 6PM
3828 Troup Hwy, Tyler
Banks
“Jonathan Matlock and Elena Fults at Southside Bank which is located inside Super One on Troup Hwy, are the very best!
They went above and beyond helping me with a “scam” problem.
They are both very professional and caring.
I have been banking at this branch for many, many years and they will be my bank forever.
Thank you, thank you for all that y’all do😊🙏”
“I absolutely love Texas Bank and trust!!!!! I've used them for years and they have always gone above and beyond to help me in any situation this was the first time I used this location and the staff here was just as helpful as all the other locations I've got to.
What I love about this bank is that they do not nickel and dime you for everything. Don't have a huge amount of money to open account no problem you can open account with just a few pennies. No need to keep a high balance in your account either. As long as it stays active and you deposit money your account stays open.
Their app is super easy to use. I went in because I'm planning on being out of the state for a couple of months and I wanted to make sure that I would have access to my money. Surprised to find out that you can set this all up via the app. Super easy super convenient.”
“CTCU is the best bank in Tyler Tx! They are there for at all times to meet your needs, very professional and very kind!! Thank you CTCU for your service ❤”
“Evan is phenomenal!! His patience is unreal. I bring my elderly aunt in every month at it takes anywhere from 20-30 min. for her to get everything straight each time. He goes ABOVE & BEYOND with him. She's even been nasty ( for no reason) and he ALWAYS SMILES and is very kind!! Being an owner of two companies myself, I understand what it means to have a great employee. You guys are blessed to have him.”
9AM - 6PM
2734 E 5th St, Tyler
Banks
“Went to open a business bank account on a Friday evening and Josue was extremely helpful. I highly recommend this bank especially if you are looking for something local with good customer service.”
“I have had a great experience with this location! Heather I think was so friendly and fast! Anytime someone remembers a customer they met briefly it makes you feel great! Being kind matters! Thank you!”
9AM - 4PM
2217 W Grande Blvd, Tyler
Banks
“Vera Bank on Grande and in Chandler, have employees who know you by name, and that is a great feeling!
Stop by either Branch and find out what Vera can do for you!”
7:30AM - 5:30PM
6120 S Broadway Ave, Tyler
Banks
“Great experience Kristi Johnston one of the most talented commercial lender I have ever dealt with in my life I have had a ton of experience and she is the very best”
9AM - 4PM
620 W Front St, Tyler
Banks
“Amazing experience! Raquel Gonzales was incredibly helpful and went above and beyond to make sure I was satisfied. The service was top-notch, and I highly recommend them.”
“I have been at this bank since I was 17 years old for 21 years they have the friendliest kindest and most respectful people I've encountered I love them all and they are the best ever”
“They are awesome I've had them for over 5 years and I have never had a problem or bad attitude from them I love my bank they also helped me get my first car and the rates are great”
“Big shout out to Samuel Mejorado! After going to several banks to get us approved for a loan to buy a land and getting ignored and rejected he was the only one who took the time to actually help us out. He moved very quickly to get everything done and get us approved and for that i will always be grateful for. Thanks to him i have this place im living in. Samuel if you see this, Israel and I will always be grateful for your support.
Thanks again🙏🏻”
“Vera Bank on Grande and in Chandler, have employees who know you by name, and that is a great feeling!
Stop by either Branch and find out what Vera can do for you!”
8:30AM - 4:30PM
216 Broad St, Chandler
Banks
“This is a CITI, association and ALL of THEIR services and whatever you need are the Best.Ask, Seek, Knock. These are the Folks that will work with you no matter what !!!”
“My husband and I just completed a car loan with Scott Reeves in tyler texas. Its been 5 years since we last bought a car and things have changed. We are not very tech savvy...we know just enough to be dangerous. On top of that the car is in a completely different state which has its own challenges. Scott walked us through every step of the way with patience and humor. He took our many phone calls and resolved the issues that came up with this transaction. He made it fun and took the stress out of buying a car out of state. Can not recommend him enough. He was great!!!”
9AM - 4PM
901 TX-110 N, Whitehouse
Banks
“We’ve had a checking account with Southside Bank for many years. The online banking and mobile app are easy to use. Cindy Miller is always extremely helpful and friendly. She goes out of her way to take care of your needs. Definitely recommend!”
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“The best bank I have ever done business with. Everyone is always friendly and helpful. Jessica is my go to for any problems I have with my account. With so much scam they have saved me hundreds of dollars. The best bank in east Texas.”