“Informative, thorough, offers reasons why, cause & impact, personable, fast responses! Favorite location. I hauled my Nissan from Colorado to Texas to have this location address my aged car issues. I have been taken care of!! They went beyond to find parts all across the country try!”
“Needed an A/C recharge for my 04 Buick Century. Never had it recharged before, but eventually they need it. It only has 62k miles and I keep it pristine. You could literally eat a heated muffin off the valve cover; it is that clean. Carl, the owner, was honest and didn't jack me around about putting A/C Dye in the system to make a mess, check for a leak, diagnostic service and the other garbage 5 other shops pretty much insisted on forcing on me, to get it recharged. It is a 20yo car. It is normal to need a recharge periodically. Carl took good care of my old car, Recharged it, put a little A/C oil in the system, kept everything clean, talked to me about what was needed and now it is like new. It is, freezing me out of it, if I don't keep the fan on low. AAA+ experience with an honest shop. Glad I found this Auto Service Shop.”
“Good and professional, but expensive. Replaced brake pads and rotors today. Estimated labor time was about one hour, it took 2.5 hours. Last time there for oil change and tire rotation also took a long time, but didn't have to pay for it.”
“Went in for a tune on my 2018 wrx, they did an amazing job, got my car back the day they said. Came back running a whole lot smoother. Justin helped me through the process and made sure I knew everything they were going to do. Overall great experience and would recommend ! Ps. Im the blue one”
“I took my car to their shop in Justin road for some bodywork. They were extremely kind and responsive. The receptionists were friendly and hospital and they coordinated the process appropriately. The estimator Andria was very professional, knowledgable, informative, helpful, and made the entire process very transparent. Overall, It was a pleasure to do business with them.”
“Great first experience here! Teaching a young driver how to care for their car, they were very helpful, kind, and professional. Joel was great to work with. Will definitely return!”
“There is a previous review indicating that Joe is was rude to a potential client. I am willing to argue that this couldn't be further from the truth. My vehicle was dinged in a parking garage, no major damage, just a small scratch. I had contacted Joe after locating him on Google get an estimate, and he made time to meet me two days later. Upon his inspection of the vehicle, he said he could take care of the scratch quickly (in addition to 2 others unrelated to the garage incident) and did not feel right charging me as he knew this would be a quick fix, despite my attempts to do so. I suspect his rates are competitive based on other reviews. Joe completed his work in under 15 minutes, and there was no evidence the garage ding had ever occurred. The unexpected kindness from a total stranger blew me away. Joe, thank you so much! I plan on referring anyone I know with a vehicle dent or scratch to you. Your quick and efficient work speaks for itself. (p.s. everyone I refer will be compensating you!)”
“The staff is incredibly patient. The store was also packed with customers. Clean atmosphere. Definitely recommend taking your car here... Deepest thanks to Mr. Chase and Mr. Connor... Thank you Discount Tire.”
“One of the only auto repair shops open over the weekend when my cowl vent began to emit smoke and a strong odor. I was far from home and driving with my toddler. These guys were able to get my car in for a quick diagnosis. I didn’t end up replacing my battery with them only because it was still under warranty elsewhere and able to be swapped out free of charge. But I do appreciate the efficiency of this team and their customer service.”
“Evan was super helpful in getting my car's state inspection done quickly. I did not have much of a wait. 10/10 recommend this place if you don't want to take your car to a dealership for service”
“The gentlemen on duty at Kwik Kar at 9am on the morning of September 15 saved the trajectory of my day. And they did so with politeness, kindness, and professionalism. A little background: After discovering that the gas station air pump that I had been using in hopes of filling my ever-so-slightly deflated tires was in fact not working, I was met with the stark reality of a decidedly very flat tire. My smug self-satisfaction of smilingly fulfilling even the most tedious of tasks required of a responsible car owner backfired, calling into question my capacity for playing it cool amid minor, though self-inflicted, nuisances. I called my husband, who drove out and confirmed that yes, that hissing sound was not the sound of air entering the tire, but rather the sound of the tire deflating, quite parallel to my mood. Perhaps a “car person” might have picked up on this before the tire had gone completely flat, but I, not being such a person, required the full visual of a cartoonishly flat tire for confirmation that the pump was indeed out of order. A man from the next-door Kwik Kar noticed our predicament and offered to help. After we slowly drove my sad set of tires the few hundred feet to the shop, the Kwik Kar man and his fellow crew immediately went to work on all four tires and brought them all to 32 psi. My already-high opinion of this particular Kwik Kar location is now further elevated—more than offsetting my befuddlement at the intentional misspelling of the company’s name. I will be sure to bring my car in to the Flower Mound Kwik Kar for future car-related tasks requiring a professional service, and I highly recommend others do the same. Because this has to be said now: this was written entirely by a human without the aid of artificial intelligence.”
“I’m giving this auto repair center a 5-star rating largely because of Rachel, the service advisor. She was incredibly polite, welcoming, and greeted me with a genuine smile that immediately made me feel comfortable and appreciated. I’ve never experienced this level of customer service at an auto repair center before. Rachel’s professionalism and kindness truly made a difference. Highly recommended!”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."