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“This is a great store. Greg went out of his way to help me get a new phone for my daughter. Joe also helped us. Both were patient, kind and knowledgeable. They helped us get the best deal and helped us through every detail of the process. I highly recommend this location and it's awesome staff!”
“Just left and got excellent service from Troy! He made sure I understood everything I was looking at and walked me through everything. Will be coming back if Troy stays!”
“Great staff! I went there recently and was greeted by Will. I explained to him that I installed an app the night before and the next morning I decided to remove it. but I couldn't remove it. Will explained to me that this app was trying to take over my phone. Fortunately, he knew what to do. He removed the app and corrected any damage it might have caused. And he did it in no time at all. Thank you, Will! I really appreciated your help 😊”
“London was extremely patient and helpful. As senior citizens we have trouble with the new technology and she took all the time we needed to explain our purchases. Many kudos to you, London! Thank you so much”
“Top recommendation for this store. Helpful staff with great service across all points. From start to end smooth process and really satisfied in the way the gentleman helped me”
“Came in to the store with an issue with a corporate account. Michael Nelson was incredibly helpful and patient throughout the whole process. He went out of his way to make sure the issue was addressed and was incredibly patient. Thanks for all your help!!”
“David the best sales rep.
Good on price and transferred all of my data to new phone, explained all the features of the new iPhone
Most recommended”
“Was helped by Christian set up my new phone and he was extremely helpful in getting it set up and even transferring my carrier over to new phone. Extremely professional and would highly recommend purchasing a phone or other electronics here!”
“Came to this location to buy a new phone. Abby was absolutely wonderful. She made the experience simple and fun. I really appreciate her amazing customer service.”
“Great service a great team! Israel went above and beyond and what a patience had my little ones with me. Manager and all the team just friendly and very professional great store!!”
“Vested Fi brings the professionalism you would expect from a growing and thriving century-old company integrated with the loyalty, commitment, and inseparability only found in a lifelong friendship. After all is said and done, you will know that Vested Fi is one of the best choices you made to strengthen your business and to bring a peace-of-mind to your own life's journey.”
“Place was clean and organized. I came in a few minutes before 9 am and Kenya did not turn me away and helped me even though her computer and system was not working. Good job.”
“Just left the store and have to say, Luke was so helpful! We've been having issues with our Internet and figured it was the router. He was able to get us a new router and a cheaper plan! Also very helpful in answering some questions about our account on some potential future issues. Left very satisfied.”
“Victor and Shane saved my day and they are absolutely great people. My messaging was down on the most important day. I truly needed my messaging and in 2 mins saved me from a terrible day. Thanks victor and shane.”
“I had a great experience with this store, especially my rep Brittney. She was knowledgeable, friendly, and was helpful in answering my questions. Kudos to this store.”
“The folks were awesome helping me out with everything - especially James. I had a fairly complicated business account to set up and they did everything for me end to end!”
“Rafael was wonderful and helped us get a couple phones. The assistant manager Becca tried to upsell us to a warranty we didn’t want but other than that it was a great experience.”
“Alyssa was very personable and helpful. I was going through a very stressful situation and needed to change my phonetic number. She was able to help me quickly, talk about my options, and just had a genuine conversation with me in between that truly made the customer service experience and my day better!”
“I went to the Spectrum in Hurst to exchange my modem and Teaura met me with a smile and good energy when I walked in. She pulled up my account and saw that she could get our bill down considerably. I left
with a new modem and huge savings each month. Thank you Teaura for your awesome customer service skills. You are a true professional!”
“After twenty years of giving my money to Verizon and Frontier, I finally jumped ship to Spectrum, and I couldn’t be happier with the decision. My expectations for a telecom provider are usually in the basement, but Spectrum has been spectacular across the board. The internet is extremely fast and reliable, and the mobile service has been great. What really stands out, though, is the quality of the people. Whether I’m talking to someone on the phone, visiting the store, or having technicians over to my house for wiring, everyone has been phenomenal and legitimately helpful. It’s rare to find a service provider that actually delivers on what they promise, but these guys are doing it.”
“We had a complicated phone carrier switch over (because of something I did) and Ivan took so much time to help us get the best plan for my husbands phone. He made calls and crunched numbers and it was a pleasant experience despite the complications. So thankful to him and the store!”
10:00 AM - 8:00 PM
2640 North Belt Line Road, Irving
Internet Service Providers
“Brian Chavez has been extremely helpful in terms of setting up our home Internet. It's our first time experience with T mobile and the whole process from start to end has been really welcoming, warm and professional. I would recommend everyone who visits this store to ask for Brian and have all your questions answered. He is very patient and makes customers feel valued.”
“I went in to switch carriers from at&t and the process was super easy, even without the account holder present. Chris helped me with the process and it took less than an hour. I also upgraded my phone and it was a seamless transition. Thanks!”
“I am taking the time to recognize Yuli for her incredible professonalism, kindness, poise, and patience to set up my business account. She is an incredible asset to this store and Verizon as a whole. If you need anything from personal or business needs, look no further and ask for Yuli and you will NOT be disappointed.”
“I went to T-Mobile to set up my service, and Andrew provided amazing assistance. He was friendly, knowledgeable, and made the whole process quick and easy. He answered all my questions and made sure everything was set up perfectly. Great customer service—I highly recommend asking for him!”
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“Thank you Luis for your attentive service and support ! I will be sure to keep coming to this location for the excellent service and team members that are here! Five stars!!!”