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“Chris was able to help me out and get a dual axle 6x12 cargo trailer exactly how i wanted it. He was fast on getting it and very communicative. Also, Luis and Cynthia on the service side helped me get some repairs done on a different trailer of mine. They were quick, fast and couldnt ask for better customer service. Get your trailer here!”
“Mr.Tristan the store manager was extremely helpful, we were able give him all the details & he quickly found the perfect storage size for us! He showed us ways to get to our storage unit as well as viewing ahead. We really appreciate him. Thank you so much !!”
“Don’t go to the big box storage place. They tripled my rent. Go to Morningstar! Great customer service. Rose was friendly and professional. Glad to be moving my stuff to a better local option.”
“I came to pick up packing supplies. Custom service was very friendly and helpful. He went over varied cost options and bundle pricing so I could decide the best price for my needs. I left with a smile on my face.”
“Very good service and smooth rental experience. The staff was very friendly, helpful and professional, the trucks were clean and in good condition, and the pickup/return process was quick and easy. We appreciate the reliable service and will definitely rent from this location again. Highly recommended.”
“The definition of an excellent Self Storage that is professionally managed, in the midst of a very family oriented environment...
Thank you so much Cindy, To on, Ed, along with everyone that makes
Crest Self Storage an amazing dimension...”
“Cornelius at the Roanoke truck rental center went above and beyond to accommodate my needs. He met me at the dealership and we did all the paperwork on a tablet. This is my second time using enterprise in a couple of months and they are on the ball!”
“Dylan got me in and out in a few minutes. He answered every question and provided a ton of answers that I didn’t think to ask. He asked what I was planning on doing with the box truck and offered some other ideas that were helpful.
Thank you for being awesome Dylan!!”
“I had an issue online, called and said go the next day and they would know. So I went and the guy was not sure who I was, then brief look at notes, I was in a hurry, had to get back to office 5 minutes away and now down to 10. In seemed like mere seconds I signed, initialed, handed card, and walked into office with a minute to spare. Thank you.”
“Ginger was super helpful and friendly. I arrived early and she helped me check in and took care of everything. If I ever need a uhaul, I'm coming back to this location. It was quick check in and check out.”
“Employee Yvonne gave me the best customer service I have ever received from anyone . She is very courteous and knowledgeable about all the equipment at that location. Will always do business there.”
“Our rental Tesla got stuck in valet mode 4 hours away from DFW, and we spent 5+ hours over two days calling dozens of Avis reps with zero help.
We finally reached Katie at the Grapevine location, and she was an absolute game-changer. She understood the issue immediately, bypassed the standard runaround, and worked directly with the maintenance team to get it resolved. She even called us back to give us an update that it was all set. After a miserable two days of being stuck, Katie saved the day. Exceptional customer service!”
“Best experience at a rental agency that I've ever had. They were great. They got us a van on the same day and were so helpful. We will definitely continue doing business with Capps!”
“The staff here is excellent. When renting U-Haul products, they generally have what you need in stock, and when they don't, they work hard to get if for you. Too, the people are helpful and knowledgable about all of their rentals (I have been to other locations where the knowledge level is lacking. The facility is clean and the service is completed in a reasonable amount of time.”
“This is the second U-Haul We have rented in 2 weeks. They are very professional. They do a very good job. My family and I would recommend them to anybody in town.”
“They were very friendly here. Picking up the uhaul was quick and easy. The van was nice and new - it even had a backup camera which came in handy. Overall a good experience.”
“Due to transmission issues with my car I was in the unfortunate position of having to pay for a rental vehicle. My car is under warranty, but the dealer's are all backed up so it will be a week before they can diagnose and determine it is an issue covered under warranty, at which point they will put me in a rental. That being said, Justin, was one the most helpful and genuine rental agents I've ever had to work with. He got me in and out in under 5 minutes. Didn't try to up-sell me on coverage I had already declined and got me out the door as soon as I came in. This location is in a totally random shopping center, but if you're close by and in need of a rental I highly suggest giving them a shot.”
“Quick and convenient service. Allows online reservations and return. Affordable plans and professional service online and in person ( if you get the right person) ?”
“I love this location! I absolutely loved the service, the way the minor conflict was eliminated, and the way things were explained calmly and professional when I didn't understand. I will continue to use this location, no matter the distance. Thanks guys!”
“Hey"" ? ? ? Whtz up to tha world!!!
This is the Coolest truck rental plc in DFW" THE AGENT MEGAN!!# WZ VERY PROFESSIONAL & POLITE"" AND GAVE ME A KOOL UPGRADE" CLEAN* NICE* SMELLING TRUCK. U haul" definitely isn't a match to these guys. Also great Staff" as well. WEATHER UR OWN" A BUDGET$$ OR NOT!!
THIS IS THE PLC TO RENT
BUDGET YRUCK RENTAL GRAPEVINE TX'S BBY!!. I'm $tanMillionDollarMan*** thtz guyz!!”
7AM - 7PM
525 N Stemmons Fwy, Lewisville
Truck Rentals
“The U-Haul staff was friendly and patient explaning about my truck rental contract. I was able to complete my moving on time. I strongly recommend this shop for future customers.”
7AM - 7PM
811 E State Hwy 121, Lewisville
Truck Rentals
“I made a reservation online for a cargo van, but when I arrived I had an eAlert that needed to be cleared. Lynn went above and beyond to help me. She called customer service kept me laughing with funny stories while we waited and still managed her employees from the phone. Lynn is truly an asset to U-Haul. Great customer service is hard to come by these days and I really appreciate her professionalism, patience, and kindness. Thanks to her help I was able to get the eAlert cleared and rent the van. Thank you, Lynn!”
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“Worked out great!!2 recommendations- on reservation add note to drive BEHIND the building and encourage people to fill out online info 15-20 mins before. I ended up being late in my timeline because I didn’t expect it to take that long.I will rent again??”