11AM - 8PM
6191 Hwy Blvd Ste 103, Katy
Mobile Phones
“Taylor was extremely knowledgeable, professional and efficient with his time. Definitely was Customer service oriented and listen to my needs to the tea. I suggest this place over any other place near the area.”
“I use to go to another store by Popeyes but that guy over there doesn't give me good price so I came to this store by Walgreens the guy Ak he gave me really good deal with case and glass with fast charger I will come back to make my payments to this store .”
“Thank you sebastian for your help appreciate that person i swear i backed to another shop a lara time to solving my problem on my bills that no body help until met Sebastian
Go ahead man you deserve all the best”
10AM - 7:30PM
9722 Gaston Rd suite 120, Katy
Mobile Phones
“I had a very amazing experience here.He is very knowledgeable and talented and helped me with my questions. I will definitely be coming back here when I need an upgrade”
“Villafane best customer service ever really recommend needs to me promoted to another position she knows what she is doing I never fund someone like her very intelligent and if I keep writing I’m not going to finish she was awesome”
“Out of all the places in Katy Mills Mall, this is for sure the place to go for ALL cellular repairs or accessories!!! Manager Afee is SUPER! I had several issues with my phone, including a cracked case and broken back amd front screens S22 Ultra. My husband wanted me to change my back color to which he had already fixed, yet he switched out NO PROBLEM! Let me not forget that the center kiosks were so incredibly dishonest and are a part of the same CellAXS who did NOT even listen to my concerns, only cared about who fixed my phone, and for how much when asking if they can replace the back color. Afee has GREAT INTEGRITY and CARES about his clients satisfaction, certainly recommend you go here 1st!”
“I came to make a payment of one line I had and one extra phone just for wifi use Sameed here gave me a deal and got a line on that phone too. Very polite and nice guy come to him.”
“Tomas was AMAZING!! He tried his best to help my mother, who is 78 go from an android to an IPHONE. His patience, understanding and guidance was wonderful, things that alot of people don't show anyone. He helped us for at least 3 hrs. What a blessing!!!”
“My daughter & I took her phone in ho get help transferring all of her documents and apps correctly without losing important videos and pictures to her and Clark and Vivi were a huge help! Not only were they patient, but they didn't make us feel like a burden and Clark made it comical for our lengthy time we spent there. We appreciate the great service!”
“I had a bad battery I needed replaced. Ali gave me a quote and had my phone ready in less than 30 minutes. Excellent customer service I highly reckoned this place.”
“Great service ! Walked in to pay my bill and walked out with 4 new phones ! My bill stayed the same and im so happy with metro . Thanks again for the help will be back soon !!”
“Very attentive, Nadia is always pleasant and welcoming she always has a smile for everyone that comes in the door I have been a customer for many years and she is by far the best customer service person I have dealt with. Please don't leave ? ?
Thank you for all you do”
“I am so happy to get a new phone from this store because the gentleman was very kind and helped me transfer all my data from my old phone to the new one. I came to pay my bill, but he gave me a deal that I couldn’t decline.”
9AM - 9PM
4420 Avenue H, Rosenberg
Mobile Phones
“This sounds better than T-Mobile service customer store in Richmond Texas. Because I have a device that has two IMEI's one is a eSims that isn't working and says its available but they say I need a WiFi to get it the eSim back into functional. But it's saying locked out and its not network it's the eSim locked out. So I'm planning on calling T-Mobile and having them either change the phone number or disconnect the device and go to Cellular Phone service only its a different type of phone company.”
“I switched to T mobile in December. I’ve received the samsclub gift card. The T mobile sales reps at samsclub bellaire blvd in Richmond were excellent . They made the transition to their network easy . They were really great and patient. For me it was the best decision to switch and I’m happy.”
“The service that I was provided by Miss Fabiola was great,she help me find a charger for my phone witch turned out to be great I will be definitely recommending the charger and telling people about her help she provided for me during my visit at the store …”
10AM - 8PM
1997 Katy Mills Blvd #201, Katy
Mobile Phones
“Are we here yesterday to switch my cell phone service, and was met with the best service from a Cricket store that I have ever received. The whole experience literally took less than 30 minutes from the time I walked in, to full explanations of different phones, and paying for my transaction. Muhammad was extremely helpful and kinds through the whole process, and made it feel like no work to switch over my service.”
“Ivan & Edward were AMAZING! I got to the store 5 minutes before closing (due to traffic) and they still helped me upgrade my phone. I’d had a frustrating week with AT&T phone service and seriously considered switching but because of them I won’t be. Thank you all again for all the help!”
“This Mr.Ricardo at at&t at katy mills mall location is great ,thanks for this guy ,what a friend and business associate, will be back if ever needed. If you have issues come here he will fix it up ,yeehaa thanks again Mr. Ricardo”
“Suuuuper grateful to have been helped by both Destiny and Clarissa today! They were beyond helpful every step of the way in getting a new phone and completing the setup. I’ve never had such a smooth and enjoyable experience getting a new phone. If I could give them 10 stars I would. Will definitely be coming to this location in the future with them working here!!”
“There is a very rarely ever align here and The employees are always courteous. I get a little tired of them trying to sell me AT&t home internet service because I'm tired of explaining how terrible home services are. But I wouldn't go to a cable company for a cell phone either. They're still super annoying trying to plug that home internet.”
“Today my iPhone got hacked and the security feature locked it shut. A message kept playing non stop “Don’t turn off your computer or restart it; call support immediately.” But there was no number to call and couldn’t turn it off anyhow. So, I went to T-Mobile store in a panic mode.
Zack a tall guy with some tools hanging from his waist met me at the front door. I handed him the phone while the message still playing….. Five stressful minutes for me, Zak got it figured out and resolved. The message disappeared. All was well. I asked him what did he do? He said that he cleaned the cache register…. Whatever that was…Thank you Zak.”
10AM - 8PM
5730 Hwy Blvd, Katy
Mobile Phones
“Great customer service. Thank you for all the information provided. Adrian helped me to get a new phone since my old one was already cracked and couldn't work. The process was quick and easy.”
10AM - 8PM
1301 FM 2218 Rd #200, Richmond
Mobile Phones
“Sumyya Sultana was outstanding in helping us buy new phones and transferring data from the old ones. She is very dedicated in helping us to have the greatest experience ever.”
“I'm so happy with how friendly that girl was at the store. I was so indecisive at first but the way she explained everything made it so easier. Very knowledgeable and helpful.”
“Incredible customer experience! Victor and Isabel were so patient with my Mom, sister and me. They were very friendly yet professional. They both answered our questions and educated us on the “ why” of our phone issues. This will be our favorite location going forward.”
“My husband and I want to say thank you to Ms.Daisy who works here, she is always there to help us when we need something and she is very informative, she will go out of her way to make sure that we have all our needs met so she definitely deserves a 5 star from us, thank you Daisy!”
“Came in for an issue of my phone, the representative not only helped me out but also offered some good deals and I ended up getting a tablet from her. I would definitely come back to this location.”
“I fix my DJI Mini 3 gimbal in Houston! Same day service, great price, and very professional. My drone is flying perfectly again. Highly recommend for fast and reliable drone repair in Houston.
Thanks Humberto!”