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“It can be difficult to find quality customer service in retail, and that's why Pipe and Metal Center of Texas stands out. The entire team is first class. Dave, Holly, Connie and the entire team are wonderful. PMC also has a HUGE inventory. Ths allows them to serve contractors, welders, ranchers, and even DIYers.”
“Good experience as I was on my way to Home Depot when I spotted this Ace Hardware location saving me 20+ miles of driving. I had no problem returning an item and using the return credit to get what I needed. Also talked to an associate about grill options and she was very helpful as well. All in all a good experience and I would recommend them to anyone.”
“Emory is absolutely amazing! She genuinely went above and beyond to help us and made sure we had everything we needed before we left the store. She took the time to explain everything thoroughly, answered all of our questions, and was extremely detailed about our order. Her outstanding customer service made the entire experience smooth and enjoyable.”
“There's plenty of places to do home shopping. I'm lucky that the closest most convenient location happens to always be full of the friendliest staff. Today I met Maurice Clark in the door handle section who helped me get me items as we chatted about our love for music. And Edith who helped me check out who taught me how upcs line up with the item number on the receipt as we confirmed our smart lock. It's the little things, when employees take it just the right amount of slow, that makes a place a return destination. This location has it down pact. I can even remember Scott's name from a week ago who helped me in the tools department, and gave me a water bottle from the employee fridge because I was dripping sweat. (Granted he's been helping me for 2 years now and always a pleasure.) Sorry - last name drop. Guiellermo who politely smiled when he saw I bit off more than I could chew but still helped me get the fork in my mouth :) Even the kids who helped me load my truck - scrappy go getters. I'll continue to do my shopping here simply because when I come I walk into a place of people who are just as excited as I am to try and build some cool stuff for my house.”
“There's plenty of places to do home shopping. I'm lucky that the closest most convenient location happens to always be full of the friendliest staff. Today I met Maurice Clark in the door handle section who helped me get me items as we chatted about our love for music. And Edith who helped me check out who taught me how upcs line up with the item number on the receipt as we confirmed our smart lock.It's the little things, when employees take it just the right amount of slow, that makes a place a return destination. This location has it down pact. I can even remember Scott's name from a week ago who helped me in the tools department, and gave me a water bottle from the employee fridge because I was dripping sweat. (Granted he's been helping me for 2 years now and always a pleasure.)Sorry - last name drop. Guiellermo who politely smiled when he saw I bit off more than I could chew but still helped me get the fork in my mouth :)Even the kids who helped me load my truck - scrappy go getters. I'll continue to do my shopping here simply because when I come I walk into a place of people who are just as excited as I am to try and build some cool stuff for my house.”
“The store was clean, organized and well stocked, but the staff member I talked to was less than helpful. Overall not a bad experience, just don't depend on the staff to be that helpful.”
“Had a great experience. Andrea was amazing. She offered to help me load a heavy bag of fertilizer and logged in at the garden center and rang me up . Great service and thank you again Andrea !!!”
“If you’re going to Home Depot, find Adrian. 10/10 customer service! Guided me through the aisles like a seasoned tour guide in the jungle of home improvement.”
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“I purchased some niche fence adapters and could not be happier! I got same day & very helpful email responses to my questions, I ordered after hours and it shipped the next day and arrived early! Could not be happier and I highly recommend this company!”