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“Decided to take my iPad mini 6 to this store to fix my screen. The guy who works there did an excellent job with my iPad making it like new with no problems. He provided me really good customer service that he was really nice guy which he also gave me $50 dollars off. I don’t regret coming there and I think I will come back to this store again if my phone or computer gets broken for it to get fixed again. I highly recommend to come to this store if you need a place to get your phone, tablet or computer fixed.”
“I came in around 5:30 Wednesday 3/4/24 and didn't catch the name of the guy working but he was super helpful and seemed to care more about actually helping the customer over obvious overcharging. I got the battery and screen on my iPhone 13 mini replaced, the price of getting my battery replaced at this business was $80 less than quoted at you break I fix who claimed they would need more than 3 hours to fix my phone, while this employee was able to flawlessly replace both my battery and my screen in what felt like less than an hour. I'm extremely grateful and will be returning if I ever need any more repairs with any of my electronics, it might seem silly, but honestly this customer service was top notch. thank you!!”
“I’ve had Verizon for 8 years and this is hands down the best Verizon store I’ve ever been to in every aspect. Just look at how many 5 star reviews they have that’s all you need to know”
“Nelson was very nice and professional. He was eager to help me and told me everything I needed To know about what was wrong with my phone and how he was going to fix it. He also showed me a new phone case and screen protector”
“?? WANNA SWITCH 2 BOOST BUT DONT HAVE A NUMBER TO PORT? ? NO PROBLEM! ✅ GET THE SAMSUNG A03s $20 NEW LINE!! ? OFFER ENDS 7/28! PLANS STARTING AS LOW AS $35 A MONTH! ? UPGRADE $59.99❗ ADD A LINE $15❗COME BY ASK FOR CRYSTAL!! ?? WE CLOSE AT 6PM! LOCATED @ 2009 BANDERA RD!#transformeddatanetwork #marswireless #HighSpeedInternet #boostmobile #SAMSUNGA03S”
“I ordered total of 4 iPhones but decided to go with just tow of those. The process of canceling the order and processing the new order is very time consuming. Me and my wife went to many Verizon stores and felt that the rep's just don't have interest selling us the phones because of the hectic process. We came to this store and trust me the store manager was so professional and went above and beyond for us to get the new iPhones. The manager has very great ethics and always kept smile on his face though out the lengthy process . We sincerely appreciate him to help us out by being very patient and with a great attitude. Trust me, not all managers or employees in sales has that attitude of helping the customer who is need.”
“came here after a very unpleasant experience at a different cricket & all i have to say is: just go to joe! joe was great! anything i needed he was on it whether it was answering my questions or setting up my new phone, etc. i left this cricket with everything i need completed, answered, and satisfied. thanks to joe.”
“Well my intentions were to run in pay my (ridiculous high bill),question on why appears to be going up, but nevertheless, after 7.5mins waiting...this savage beast (me), was ?, after being explained what was on my bill, & how I cam lower my payments. Thanks; store 6045 NW LOOP 410.”
“I had the technician Waldemar come to my home to repair my son's phone. He was quick, efficient and was such a pleasure speaking to. I'm grateful he was able to repair my son's phone and communicated before and after arrival.”
“Great service Briana,RSM. Treated me like family even though the phone had nothing to do with cricket. she was friendly kind and attentive with recommend cricket just cuz of her”
“Absolutely the best ATT store in San Antonio !! Sandra & Gloria are not only knowledgeable, their customer service is above and beyond the average, they actually are happy to help you with your needs, explain so you understand what your options are, and what in the future will be in your best interest! You can even call & they will assist you with your questions..Thank you both very much!K.S.”
“I've been a cricket customer for years and my grandkids have gotten a hold of several phones and broke them. Every time I go into a store it seems the person either has an attitude or tries to constantly up sell me.This is the first time I went to this store and the customer service was above exceptional. Vanessa worked with me to find the phone with the exact features and not an overload. I'm not up to date on all the newest technology.Vanessa took the time to listen to me and from walking into the store she greeted me with a big smile and was both professional and personable. Vanessa is definitely an asset to your organization.”
“Manager was awesome.Just wish I knew that unlimited data is not unlimited high speed data .And when you're finished with your high-speed data it gets throttled back so hard you can barely surf the Internet but the manager was a really good guy I just wasn't asking the right questions.I've been with team mobile for 16 years and I recently had the magenta max which had unlimited high speed data I think I might have to go back to T-Mobile”
“Ozzy was very helpful and answered all of my questions! He was nice and patient with me and my little one. I was able to upgrade to a different plan that I wouldn't have known about had he not suggested it for me. Thanks again Ozzy!”
“I have never had a bad experience at this store, but Austin went above and beyond today to help me get into a new phone with the best plan. He was very professional yet very personable. He was outstanding in all ways.”
“Great customer service and extremely fast never have to wait for assistance and they always know exactly what to do to assist me with whatever problems or questions I have! Keep up the excellent work!!”
“Overall, all the customer service people are great well, almost all of them. Let's get into phones and watch. Sales person seem to be impatient and lacking enthusiasm. We left with 2 phones and a watch, and then realized one of the phones. Never had it SIM card put in. So back to the store, we went in someone else fixed it because the other guy left.”
“I had Boost mobile for many many years. I left for Mint and Boost Infinite. There service was horrible. Now I am going back to Boost mobile and getting a great price and great service in the process. I suggest everyone check them out.”
“The two associates who helped us today were phenomenal! Pauline and Sonya went above and beyond to help us through purchasing two new phones. 100% would recommend this location!”
“I dropped my phone (was not the first time) and the screen was totally off, side button wouldn't work. They were able to get it back on and re-connected a cord. The phone does not have service but probably a SIM card issue but just helping me with what they did was so nice and just in time before they closed. I'd so come here again!”
“My name is Luke and I was on a tight serious budget and I went to cricket and metro they both game me hard time. The store manger at Boost Mobile his name is Leonardo and he helped me get a phone on payments and all I paid was $24.90 for a IPhone 11 activated and anything. He also gave me a free case with it and free insurance and gave me $60 plan when I only paid for the $50.I will be coming back to him all the time now. There’s still good customer service people out there.”
“Appreciate the work and knowledge of the people at the Bandera Verizon store especially Matthew. He provided great explanations of my new phone and phone plan and help fix a problem when my monthly charges were not correct. Great working with all.”
“This store by far is better than other cricket stores and their competitors. My salesperson was Johnathan. Really friendly, knowledgeable, and professional. Thanks guys for a great experience.”
“First off I wanna say how nicely welcomed I was when I walked in the young lady was so happy smiling helped me with my phone, thank you Karen keep that smile ma’am”
“Excellent customer service, had an issue with a phone I had purchased, they were quick to exchange it and correct my issues, both the manager and the worker. Thank you”
“The representative there "ossie" was so sweet and very helpful. She assisted me in all my needs and was very knowledgeable about the service. Thank you for your help!!”
“Bought the new Samsung S21 FE here yesterday, which I love, but I wanted to commend associate Kevin for the great customer service he provided. Made the whole process easy and was so patient. Thank you Kevin!”
“Customer service at its best!! Very satisfied and would definitely recommend AT&T in Alamo Ranch. I bought an iPhone for my daughter and both AT&T reps were very helpful and very friendly.”
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“Josefine and Frank are amazing!! Efficient and very helpful!! Saved a lot of money with their help!!! Come and see them they won’t disappoint!!! I give themOne Thousand stars!!!!”