Big Star Honda, part of the Ken Garff Automotive Group since 2013, is located in Houston, TX. The dealership is known for its experienced and committed sales staff who prioritize customer satisfaction. Many reviews highlight the dealership's strong service department, with staff members like John and Karl receiving special thanks for their support. Customers have praised the first-class treatment they received, noting the knowledgeable and attentive service from salespeople like Cliff Smith Jr. and Chris Alfaro. Buyers report smooth experiences, with staff anticipating needs and answering questions effectively. Amelia S also received recognition for her helpfulness during the car purchasing process. Overall, Big Star Honda is highly recommended for anyone seeking a positive car buying experience and excellent customer service.
Excellent job I’m recommended this dealer, Big Star Honda
October 2026
Such a great experience. As we walked in, we had lots of smiling faces willing to help us out. My Daughter received the most respect even at the small age of 20. She was able to look at any in all cars that she wanted to and Melvin was a great salesman. Very respectful!
October 2026
The best visits I’ve had have been here. From the automatic doors to the automated updates and videos, This is a well oiled machine. They had me in and out and I left a satisfied customer.
