Big Star Honda, part of the Ken Garff Automotive Group since 2013, is located in Houston, TX. The dealership is known for its experienced and committed sales staff who prioritize customer satisfaction. Many reviews highlight the dealership's strong service department, with staff members like John and Karl receiving special thanks for their support. Customers have praised the first-class treatment they received, noting the knowledgeable and attentive service from salespeople like Cliff Smith Jr. and Chris Alfaro. Buyers report smooth experiences, with staff anticipating needs and answering questions effectively. Amelia S also received recognition for her helpfulness during the car purchasing process. Overall, Big Star Honda is highly recommended for anyone seeking a positive car buying experience and excellent customer service.
Had an amazing experience working with Mr. Raul,he has passion for what he does and very professional. Above all else the entire big star Honda fraternity was super amazing
November 2024
Filled out my application online and within minutes received a call from Felipe, I knew what vehicle I wanted, brought the vehicle out once I arrived, started paper work and drove out with a new purchase, highly recommended great customer service!
October 2024
First class treatment and experience. Cliff Smith Jr was very knowledgeable, experienced and treated me great. He provided excellent top notch service!
