Brinkman Home Depot in Houston, TX offers a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies to support various home improvement projects. Customers appreciate the convenience of online ordering and quick pickup, often receiving items the next day. The staff includes knowledgeable employees who are patient and ready to assist with projects, making it easier for DIYers and professionals to find what they need. The store is well-maintained, with organized aisles, including locked power tool sections that help prevent theft. The garden center features friendly workers and outdoor staff prepared to help with any project, adding to the store’s reliability. However, some reviews mention issues with staff engagement, noting that a few employees may be unhelpful or less attentive, especially during busy times. Overall, most customers find the store helpful, clean, and well-stocked, making it a good place to get supplies for home repairs, gardening, and outdoor improvements. Whether renovating indoors or working on outdoor projects, Brinkman Home Depot provides the products and support needed to get the job done.
One person working at customer service during high traffic is pretty ridiculous
August 2024
The tool and truck rental department is chaos and not particularly useful. I was told there was a truck for rent, the employee had the keys in his hand, I got everything signed to rent the truck and was then told the truck had been rented to someone else. I ended up renting somewhere else but would have liked to avoid wasting... read full comment
August 2024
Many items are out of stock. Items that show in stock online aren’t where they’re supposed to be. Broken items (e.g., birdhouse with a missing roof, screw bags with holes in them)
