O'Reilly Auto Parts store #1174 in Houston, Texas, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and features a free Loaner Tool program for specialized tools, requiring a refundable deposit. Customers appreciate the helpful and friendly staff, noting that employees like Jeremy and Francisco go above and beyond to assist with repairs, code readings, and parts advice. Many customers mention receiving fast and courteous service, especially during battery replacements and other basic repairs. Several reviews highlight positive experiences with staff who are patient and willing to explain car issues to those less knowledgeable about vehicles. However, some mention occasional challenges with staff availability and experience levels behind the counter, which can impact the shopping experience. Overall, the location is valued for its helpful staff, availability of parts and services, and commitment to customer support, making it a reliable choice for automotive needs in the Houston area. With over 6,000 stores nationwide, O'Reilly Auto Parts remains a convenient option for quick repairs and auto supplies.
At the Oreilly Location on Long Point Dr. in Houston, Ross was my sales support person and also assisted me to install the front headlights bulb for my 2013 Lexus ES350. He was quick, very professional and skilled to install the replacement bulb.
Thanks so very much for this fine service.
February 2025
Today I needed help with getting my battery switched out, and all staff was very helpful in getting the battery removed and replaced with a new one. I don't know anything about cars so I'm very thankful for all the help and great customer service that was provided today by Francisco and Ricardo, and other staff members!
February 2025
Always receive terrific service here. Fast and friendly help with great recommendations. I always go here for all my battery and lighting needs. Jeremy was awesome!
