Verizon offers mobile, 5G home internet, and business services. Customers can visit the store in Houston, schedule appointments online, and use options like in-store pickup, free 2-day shipping, or same-day delivery.
The store provides awesome customer service with knowledgeable employees who go the distance to satisfy customers. Staff members are described as helpful, considerate, patient, and extremely friendly. They show dogged determination to resolve tricky situations, like complex phone number ports, and never give up on a problem. Employees try everything they can, exploring multiple routes to remedy issues without ever looking annoyed or making a customer feel like a burden. The manager is fantastic to deal with, and the store itself is incredibly clean and organized. Customers express being extremely grateful for the dedicated help they receive.
Dwayne was very helpful in transferring my old phone info to my new one.
October 2026
Noel and Brandon are exceptional. They are kind, patient, and professional. They helped me and my daughter saw a very difficult problem. They have exceeded customer expectations. Because of them, we will continue to be Verizon customers
August 2026
Desiree did a fantastic job with me many family. She spent a lot of time with each of us to ensure we were comfortable with our new devices! Thanks Desiree!!
