“Had reps out at Elm Creek doing sign ups this past weekend. Under all the intense heat and humidity, they were very informative and helpful. I ended up getting switched over to AT&T!! I wanted to give a shout out to Valerie for her great attitude and exceptional service. She went above and beyond to be super helpful and accommodating to my situation. Had some issue that ultimately were a bit much, so I have to visit another location to get it cleared up as this one is just way too out of my way. I appreciate all the help, Valerie! Thank you so much!”
“Vic was a very big help and ver efficient....even though i showed a little frustration with the tim8ng he showed patience and still got my ph9ne fixed within a reasonable timeframe..his hospitality is also on piint as he offered me a seat several times when i was there...price was also reasonable.”
“We had called a couple other places in Austin for a replacement of a MacBook 14 Pro screen. Longhorn was the only one who could do it same-day. I dropped it off as soon as they opened and they called an hour or two later to say it was ready for pickup. That was last week and so far the laptop works like before. Can't say enough good things about their professionalism and customer service. Even though we don't live in Pflugerville, will definitely keep them in mind for our next hardware repair job.”
“Absolutely crazy! My iPhone 14 plus back glass was completely shattered and I had 0 hope of it reviving perfectly without spending $349 that Apple quoted me. Mo did the same thing in less than an hour, for one third of the price, and with absolute precision. The best part was, I asked if I needed to change the battery, he literally told me not to, at least right now as the phone still had 84% battery health left, and wait until I get a notification, he will change it then and charge me the same. He could have easily made quick bucks but rather he chose the honesty, which to me was the biggest green sign. I will come back for anything phone or tech related here, without giving a second thought. Hands down!”
“Erick did a wonderful job to help fix my phone definitely great communicator and helping me understand Verizon, a little better, thank you, sir. I appreciate you!”
“The minute I walked in I felt welcome by both ladies that were working. Very friendly and highly recommend you to go to this location. Both ladies were helpful and very knowledgeable.Store was clean and smelled good.”
9AM - 12:30PM 2 - 6PM
2320 N Austin Ave, Georgetown
Mobile Phone Accessories
“Decent & honest. I went in for what I expected to be an expensive repair. I had been quoted $150 somewhere else for a cracked lens on my iPhone 14. At iLabs he popped off the lens protective cover and showed me that was all that was damaged. The lens itself was still good. It took him very little time and he wouldn’t charge me. But there was no way I was walking out of there without paying him something. Like I said I had been quoted $150 elsewhere. Totally grateful for his honesty I tipped him generously. Thank you. I will be back & I will tell my friends.”
“2nd time going to this location and both times Daniel was there to help. He went above and beyond on assisting me with my upgrade, he was very responsive and helpful! Great customer service and he definitely takes care of his customers! Keep up the great work!”
“Elijah was the only person there and he spoke as soon as I came in and told me he would be with me soon. The person in front of me took a awhile. Through all of this Elijah was calm,nice, and helpful.”
“Placido Olguin welcomed us in and answered all of our questions. Very helpful, and was an easy process at the last hour. I would definitely recommend him. Very friendly and great customer service.”
“Had a great time getting my new phone thanks to Crystal who helped me choose my phone and provided all the answers to the questions I had. Definitely coming back thanks to her.”
“I absolutely hate going to phone stores and it is usually a bad long-drawn-out experience. Yesterday I went in for a new phone and was helped by Delizia, the service was excellent. Even though it was closing time she did not rush me out and even stayed and merged all my stuff to the new phone. Helpful, patient and knows how to do her job very well. Thank you!”
“I want to give a huge thank you to Yaqueline at Cricket Wireless. She was incredibly patient, helpful, and honest throughout the whole process. She explained everything clearly, made sure I understood every detail, and helped me choose the best plan for my needs without any pressure.”
“I had a complicated situation that required patience and skill and Dan was amazing! He provided great service and helped me understand what had happened. He will be my go to person for AT&T”
“I had a great experience at Cricket Authorized Retailer in Pflugerville. Gerardo was extremely helpful, supportive, and professional throughout the entire process. He took the time to answer all my questions and made everything easy to understand. He is truly an amazing person and the kind of employee every customer hopes to meet. Gerardo is definitely the go-to person at this store, and Cricket is lucky to have someone like him on their team. Highly recommend visiting Cricket Authorized Retailer Pflugerville and asking for Gerardo!”
“Rafael was very friendly, professional and informative. Helped me make the right decision with my new phone. Go see him if you have any questions and he will answer any problems! Thanks, Raphael”
“Jonathan and Jalen provided me with EXCELLENT Customer Service! Their professionalism, cell phone knowledge, and their positive attitude was very much appreciated. I had many questions and Jonathan answered each question courteously without hesitation. I encourage everyone to drop by this Cricket store and have these two gentlemen help you in making your decision on which cell phone to purchase. And lastly, the Manager was also very helpful!”
“By far the best customer service. Cricket is now AT&T. Don't pay outrages bills with ridiculous fees...me and my family have 5 lines for only $100 unlimited text, talk, and data. $100 flat. No taxes No fees.”
“Been with ATT for almost 10 years and first time I actually enjoyed being inside an ATT store. Samantha was awesome! She made me feel welcomed and took care of my issue immediately! Great service! 10 out of 10 for me.”
“My husband and I frequent the AT&T Pflugerville store regularly. We have purchased cords, phones and recently a JBL bluetooth speaker. Everyone is so professional and kind, but someone stood out more, it was Linda. Every time we go to that store we always hope Linda is available to assist, she’s very patient. Our last visit she assisted with setting up my new IPhone 17, so grateful.
Today we stopped by for assistance with our phones, we were not receiving emails. It was our lucky day, Linda was available and assisted. So pleased with her patients and quick assistance. Thank you Linda!!
Just wanted to commend you on having such a great employee !!
Olga & Glenn Miller
Local Pflugerville resident.”
“AT&T representative HUNTER was absolutely over the top fantastic efficient smart handled every issue that I had , Went over the products went over the return went over my bill absolutely wonderful to deal with. I wouldn’t go anywhere else. He deserves top position in any of the AT&T stores fantastic. !!”
“I think the girls who work in this little shack do an outstanding job. They are very knowledgeable and pleasant. They definitely are the main reason I am sticking with Boost Mobile. The corporate customer service is so frustrating to work with... they eventually get it right, but the wait on the phone, getting transferred so many times including to numbers that aren't in service, and having to call 6 or 7 times to get it resolved make a customer want to go to a different phone service. This local customer visit service saves them.”
“We went into this location for new phones (Christmas gifts). Our representative was Ana. She was amazing. Sandra held the fort down while Ana was occupied with us (We took a lot of Ana's time). We came in on a good day. Jim, the Regional Manager was there and he was a HUGE help. Thank you to both young ladies, Ana and Sandra, and to Jim for making our Christmas merry and bright.”
“Visited the AT&T store in Round Rock. It took less than 5 minutes before a representative assisted me. Leanne was very helpful in completing what we needed. She explained everything before ordering the phones we wanted. Then she explained the next step. She was friendly and professional. I would definitely recommend the representatives at the University store.”
“This Verizon store has the best customer service. Paul was my sales specialist he went above and beyond to took care of my every need. He is very transparent on exactly what you are paying for. He worked my plan to fit my needs and budget.”
“Love the service quick and fast my kids are happy my daughter happy and all above we are satisfied with the help safi uddin was on point answer all my questions great service”
“I miss Courtney and Brooke, but I wamt say thank.you to Sabrina, you made a terrible day so much better for me.. I appreciate your great customer.service and honesty.”