Kohl's is a welcoming retail store where customers can enjoy a clean shopping environment and a smooth checkout process. The store offers a variety of favorite brands in fashion, footwear, and beauty products, catering to both active and casual lifestyles. Kohls' commitment to customer satisfaction is evident through the exceptional service provided by its associates. Customers have highlighted the outstanding assistance from employees like Annette, known for her kindness and dedication to excellent customer service, and Angelina, who brings a positive attitude to her work, especially during busy times. Kohl's also emphasizes community involvement through its Kohl's Cares program, fostering an inclusive atmosphere for both associates and shoppers. With sales, Kohl's Cash, hassle-free returns, and free store pickup, shopping is made easy and enjoyable. Customers appreciate the overall experience, even during hectic holiday seasons, making Kohl's a reliable choice for their shopping needs.
I tried to get an explanation on why was I charged on my charge card. Gabriel the manager took a while to assist . Ms. Itzel said because my spouse received a letter and due to privacy laws, the correspondence cannot be opened. Itzel I know you will make assistant Manager. Thank you Itzel.
July 2026
I was looking for a specific jean for my husband of 52 years. Size, color, cut, and fabric all mattered to him. At the Grand Prairie store, Nerisa and Laurie went out of their way to help me find and verify that I had the right jean.
