“I’ve rented 🚗 from enterprise many times for different occasions from last 12 yrs and their team has always provided exceptional serviceThey’re professional,friendly and make the entire rental process easy and convenient,highly recommende🌷”
“Had a great experience working with Noah. He was knowledgeable patient and never tried to pressure me into anything. He made the entire buying process smooth and straightforward answered all my questions honestly and made sure I left confident in my purchase. Highly recommend asking for him if you’re shopping here.”
“Absolutely amazing experience. Matt was a blessing to us. They truly care about people,not just the money. I would recommend Houston slingshot rental to anyone. You won't regret the experience. Thanks Matt”
“The owner of (fifth 5 rent a car) was available to take my return when the Katy Hartz was closed. Easy process and I would definitely recommend them over the other hertz locations due to the better customer service and more honest business practices.”
“We had the best party bus experience ever! Booking was so easy, the drivers were very responsive and professional. Everything went smooth! They took us everywhere we requested no issues! They also have a pole inside the bus which was a plus! DEFINITELY will be booking again.”
“At first. Had a bit of a misunderstanding when I showed up at 8 am to obtain my rental. Apparently the employee was misinformed on which card can be used. Because my card had been verified the previous 3 or 4 times I rented vehicles, my chime was approved”
“The staff was great, even though they were extremely busy and appeared understaffed, they stayed professional, and had genuine, pleasant smiles, while dealing with multiple customers, many of which did not have very much patience. They are always busy, I believe it’s because of how well they treat their customers that people keep coming back.”
“⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Joshua at Avis Joshua has been taking care of me and my husband for the past two months, and I truly cannot say enough good things about him. His customer service is exceptional every single time we walk in. He’s patient, professional, and always goes above and beyond to make sure we’re taken care of. It’s rare to find someone who consistently shows that level of care, but Joshua does it effortlessly. We just want to say thank you for everything—you’ve made this whole process so much easier for us. Avis is lucky to have you! -Emily & Jarrell”
“Super cute, he helps you with everything and they give you good information and they treat you with a quality more than Aser business as a good friendship thanks for the attention”
“Great experience with the rental team! Zip helped me find the right rental car within my insurance budget, making the process easy and stress-free. She was very helpful and made sure everything went smoothly. At the end of the process, Mr. Tolber received the vehicle and was professional, friendly, and efficient. I appreciated the excellent customer service from both of them and how easy they made the entire experience.”
“- Very affordable prices for monthly rental cars. - The car that I rented worked flawlessly without issues. - Staff are very polite and will work with you to give you the best car.”
“Dustin at The I 10 and Kirkwood location Got me a great deal on a car while my truck was in the shop! His customer service was over the top and I would recommend this location to anyone!”
“This was my very first time using National Car Rental, and I am completely sold - not just on the quality of the fleet, but more importantly, on the incredible customer service. I was absolutely blown away by the service I received from Matthew. Even though the exact car I was looking for wasn't available, Matthew went above and beyond to explore every possibility, patiently answering all my questions and finding me the absolute best alternative. His flexibility, availability, and dedication made me feel like an incredibly valued customer. He made me feel genuinely heard and well taken care of. Outstanding service like Matthew's is hard to find these days, and he deserves all the recognition. Thank you, Matthew, for making my first National experience unforgettable!”
“Beyond the great rental offers, it’s the people who stand out. When you’re treated with genuine kindness and warmth, loyalty comes naturally. You’ve earned my business.”
“We had a wonderful experience renting a van. David was so informative and helped us immensely with his customer service. We will definitely utilize this company again and recommend it highly.”
“Enterprise accepted reservation for 12:00 yet they close at 12...when I got there at 12 they were already closed and made me wonder why they accepted 12pm knowing that they wl be closed. 3more people were also there with the same issue. I had to call and got referred to another site which was almost 30miles away (Tomball Enterprise), had to request Uber twice, lot of money I lost on uber. There too I found them just closed but the lady by the name Sia Ioane understood my problem and helped me very well...special thanx to her, she made my stressful day better. In few minutes I had the car and left. I gave 4stars because my husband always get a car there during week days with no issues, the weekend rental is the issue, they should not take 12pm reservation when closing at 12pm”
“I had an excellent experience with Enterprise Rent-A-Car. The service was professional, friendly, and efficient. Special thanks to Juan A. for his outstanding customer service and professionalism, and for making the entire experience smooth and pleasant. Also, many thanks to Fernando S. for his helpfulness and support. Highly recommended!”
“I enjoyed being serviced by Eva and Vikky. I have used this Budget location before and each time the service was professional and pleasant. Please stop by and enjoy your experience!”
“Shantel and the crew at Budget will go the extra mile for you! She tracked done my son’s AirPods that he had left in the rental. So helpful. Can’t thank her enough.”
“Sewell Collision Center was recommended by a friend. Visited with Richard Shell for an estimate. He is very friendly and professiona,l and he emailed an estimate very quickly.”
“first time renting a car from that location. The BEST! Thanks Krystal and Jacob for taking such good care of us! Car was wonderful and so convenient. Highly recommend renting from the Silber Location!!”
“Ms T is very Respectful, very helpful, and Caring. She treats you like Family & she's very loving. Thank you Ms T every month for helping me. I Love You”
“Emman and Vicky are absolutely amazing and I couldn't be more grateful they handled everything and solved all discrepancies. Great location and great service.”
“I needed a van for my wedding party. Shantel is a god send, easy to work with, understanding and just an overall sweetheart. I want to say thank you to the entire staff for your help during this stressful time. Felena is just as kind and informative. Thank you ladies!!!!”
“I had bad experiences before and Turbo at the Bingle location off 290. Made everything smooth convenient and helpful to get me in a rental. Not many agents anymore like him that love their job and willing to go the extra mile to help. Completely satisfied! Thank You enterprise at Bingle and 290”
“I have mixed feelings about my experience with Enterprise because the customer service at the location was excellent in some ways, but there were also serious communication issues that caused unnecessary stress. I originally received a rental vehicle through my insurance company while my personal vehicle was being repaired. When I picked up the rental, everything went smoothly. The staff was friendly, professional, and helpful. The vehicle was clean, well-maintained, and ready to go. The pickup process was easy, and I was impressed with the level of customer service at that point. The problems started when I needed to return the rental. I had surgery and was not cleared by my doctor to drive. Knowing that my insurance coverage for the rental was ending soon, I called Enterprise on May 21 to arrange for someone to pick up the vehicle before my insurance stopped paying on May 22. I explained my situation and was told someone would come pick up the car. The pickup was then rescheduled for May 23. I informed them that I would not be home that day because I had a medical appointment. After that, I heard nothing. Then, on May 26, Enterprise unexpectedly showed up at my house without a scheduled appointment. I was not home and had to speak with them through my Ring camera. They told me they had called me and, because I did not answer, they decided to come anyway. I found this very frustrating. Showing up at someone’s home without a confirmed appointment, especially when that person has already explained they recently had surgery and cannot drive, is not acceptable customer service. What frustrated me even more was that nobody informed me that my insurance company had stopped paying for the rental on May 22. On May 28, I called Enterprise and spoke with Josh because no one had successfully picked up the vehicle and I was still unable to drive. Josh was polite and helpful, and he arranged for Nick to come pick up the rental. Nick was excellent—professional, respectful, and very kind. However, during that conversation, Josh informed me that I would be responsible for rental charges from May 22 through May 28 because my insurance coverage had ended. This made absolutely no sense to me. I had already contacted Enterprise before the coverage ended and requested a pickup because I was medically unable to drive. The delays were not caused by me. I did everything I was supposed to do. The failure to pick up the vehicle and the lack of communication were entirely due to scheduling and communication issues on Enterprise’s side. Fortunately, after I explained the situation to my insurance company, they agreed that I had done my part and extended coverage for those additional days. Had they not done that, I would have been unfairly charged for days that resulted from Enterprise’s inability to coordinate the pickup properly. I want to recognize Josh and especially Nick for their professionalism and kindness. The vehicle itself was great, and the initial pickup experience was excellent. However, the communication breakdown regarding the vehicle return, the unannounced visit to my home, and the attempt to hold me financially responsible for delays I did not cause left me very disappointed. Enterprise has great employees, but this experience showed that there is definitely room for improvement when it comes to communication, scheduling, and handling customers who are dealing with medical situations and cannot drive.”
“When my car was in the shop, I urgently needed a rental for work and was having trouble finding a company willing to help because of my credit situation. This company made the process incredibly easy and stress-free from the very beginning. They treated me professionally and with respect, never made me feel uncomfortable, and got me into a dependable vehicle quickly. The entire experience was smooth, straightforward, and hassle-free, which I truly appreciated during a stressful time.”
“Good pick up and drop off experience for a business rental booked through my company's travel agency. Good selection of SUVs. Wish I would have been given an option on which vehicle I wanted based on my reservation, but other than that, I would definitely rent here again.”
“As someone who has been renting cars for years, I can confidently say that this rental experience was one of the best I’ve ever had. The staff was professional, streamlined, and efficient. A huge thank you to Mrs. Jasmine and Mrs. Lesley. It’s important to maintain a customer-centric approach, and this location has consistently demonstrated that. During a difficult time in my family, you both made my heart melt. We truly appreciate your expertise and dedication. Have an amazing day”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
