Internet Service Providers in Katy, TX

16 locations found near Katy
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“Jay was very kind, I had excellent service, I like coming to this store because they serve me very well and if there is no one to serve me in Spanish, they look for support to serve me, I am very happy with their service”

4.8 Superb38 Reviews

“Best customer service from this boost dealer. As soon as I stepped inside, Gufran welcomed me and gave me the best costumer service. He made me feel really comfortable and the best part of it was that he never forced me into something that I was uncomfortable with. I know a lot of people has experienced where the employee is offering them a “deal” and kind of forces the client to take it. Well he was the complete opposite. He was great, respected and guided me with what was best for me. I truly recommend anyone to go with Gufran. He’s the best”

4.4 Superb48 Reviews

“Mahad was extremely kind and very customer service orientated! He really goes above and beyond for his customers. We will definitely be stopping by this Metro store more often.”

4.6 Superb22 Reviews

“Celeste at the T-mobile off 20220 Katy Frwy is awesome, helpful and patient to make sure she answered all your questions to your satisfaction.She did mention other perks that most qualify for and was very knowledgeable and very courteous, sweet and professional.This is the first review I've ever given in my 60+ years. KUDOS to Celeste!!”

4 Good34 Reviews

“Syed knows what he is doing, don’t listen to these fob reviews. Customer service is phenomenal and he has everything in writing for you so there is no surprises.”

3.5 Good69 Reviews

“After spending countless hours on the phone with someone who didn't speak English, & chatting for hours with someone who didn't understand my issues, I am so thankful for Jazz, and I think the Manager's name was Elaina. These ladies fixed my issue with billing in no time! I had prepared my paper trail and one phone call later, it was fixed! From now on, I will ALWAYS do business with Verizon IN PERSON! Thank you ladies, I really do appreciate you both!”

3.5 Good30 Reviews

“I want to say thank you to the two amazing employees that work here. Veronica and Ladarius the manager made my experience a great one. They both have great customer service skills and know how to be attentive and also knowledgeable of their customers. I came in with an issue but left with a solution. They listen and knew what products and services to offer me. Thank you ?”

3.4 Good59 Reviews

“I was there with my brother to fix his iPhone 13 and Philex the store manager helps us out with finding the store to fix the iPhone and helped us out a lot! We appreciate you Philex!”

3.4 Good25 Reviews

“Tech was unable to get info transferred from old screen dead phone to new phone.Update: Didn't go back because problem lies with dead screen on old phone and idiot provider C Spire who isn't satisfied with name, last 4 social, birth date, last address for security. They I sust last I.D. has to be text to screen dead phone. Don't use C Spire!”

3.1 Average20 Reviews

“We didn't plan on going to this store specifically, but it was where we landed. We had a somewhat complicated request and issue. It took 3 hours to get things resolved. I can't say enough about the wonderful customer service and help we received from David and Mike. Everyone was very nice and attentive. I would highly recommend this store. David and Mike thank you again!”

3.1 Average27 Reviews

“I was stuck in a transition from Sprint to T-Mobile with the T-Mobile buy-out. Apparently, I was also paying way too much for stuff I do not use. Andrew at this store was very patient and straight-forward with what my options were. The process was seamless and very much appreciated. Thank you, Andrew!”

2.9 Average17 Reviews

“I came in to help some Spanish-speaking friends setup their phone to make calls to Mexico with the $5 addon Mexico plan. We were helped by Mr. Akbar. He was very patient and explained things clearly. Everything went perfectly thanks to him.”

2.5 Average8 Reviews

“Sebastian saved the day. I was SO tired of customer "service" and came here. 7 minutes later, most of the months-long issue has been resolved. Thank you!!”

3 Average56 Reviews

“First let me say with All My Soul???????Sarah and Alex Are My Super Customer Service Agents???????????Incredible and Caring Professional, Fast and Efficient, Eye ever dealt with in Any Business, As Long as There At Verizon Eye will be Bacc, Sincerely ??????????Thee Greatest Sarah and Alex ???????????OMG Thank you ?? ?From My Heart to Yours?????”

2.5 Average32 Reviews

“"Excellent Customer Care" which exceeds customer service was rendered by Stephanie (Mgr.), Duy, Evonne, Trang, Kevin, Jahmal, Syed and Gino. All were courteous, helpful, friendly, efficient, had great product knowledge and a very pleasant demeanor. They certainly understand the mission and execute it well. "Many Thanks To Each Of Them" for making my visits to the Xfinity Store enjoyable.”

2.1 Poor36 Reviews

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