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“Gretchel provided exceptional service during my visit to The UPS Store. She was knowledgeable, patient, and went above and beyond to make sure my shipping needs were taken care of. Her professionalism and friendly personality made the entire process quick and stress-free. It's refreshing to meet someone who truly values customer service and takes pride in their work. I highly recommend working with Gretchel if you visit this location!”
“I love how attentive and helpful this place was, especially the guy at the front. I called to inquire about status of my shipment the next day and they returned my call without me even living a voice message, I was shocked. He also gave a lot of clarity to my questions. Great experience, I love good customer service.”
“Esme helped me with a notary need. It was quick and correctly done service AND she suggested she could scan the document and mail it to me, which was a great add-on service! Excellent!!”
9AM - 2PM
925 S Mason Rd, Katy
Mailbox Centers
“The two gentlemen are more then welcoming and helpful, I had to ship a cake for Christmas to Dallas and they assisted me tremendously! They even wrapped it up in bubble wrap in the box for me , made sure it was secure and safe for travel. I definitely will be back oh and also the shipping options were wonderful even found me one around my price range and suitable for my delivery expectation date! They have a repeating customer for sure now! Thank youu again.”
“I definitely recommend this location! I had a few items to ship and Rhys helped me get everything sorted. He was very kind and patient. 5/5 will come here again!”
10AM - 4PM
1708 Spring Green Blvd #120, Katy
Mailbox Centers
“Staff has always nice to talk to and helpful with anything I needed from them whether it was setting up a post box, renewing, sending or receiving packages and mail, or answering questions about shipping options and prices”
10AM - 2PM
5554 S Peek Rd, Katy
Mailbox Centers
“I have been coming to this shops since it was opened, maybe 17-20 years ago! Love the family that runs it! I have Never had any problems, than 1, that was my own fault, but we found the package, thank you for their resources, which are many!❤️”
“Amazing work the staff was a great team, great communication, fast and reliable. Plan on coming back for all packages Cathe & Jennifer keep up the good work!”
“I will continue to do business with this UPS store because of JAYDON! This young man has a can do attitude and provided me with impeccable service. I didn't even have to send my son's gift back because he went above and beyond to assist me. Hats off to Jaydon!!!”
“Darcie was quick, effective, and friendly. Even with a long line, she kept a great attitude and kept everything moving quickly. Would get something notarized here again!”
“The employees that wait on us at the store are the most patient understanding individuals in the UPS world. Very grateful for them. They are certainly the best part of UPS stores.”
“The people that work there, they are all so very nice. AND the best thing that I know is that they all have been working there for years so I know they get treated well too. The customer service is always superb and always down to earth. I only go to this UPS store, can’t go anywhere else lol.”
“I often use this store for my Notary needs. Today, when I arriving, I made a tiny cut in my finger and started to bleed, which I didn't notice until inside the business. A male attendant immediately asked if I was Ok, and with a smile went to the storage room a returned with a band-aid, which suit the purpose perfectly. I have always been professionally served, but this went above and beyond the expectations. This type of customer service ceased to exist some 30 years ago and is a rarity. I used to teach customer service and I know it for a fact. I am still positively surprised. They set up an example of fantastic customer service and, at the same time, protected the health of everybody inside. Kudos!”
“Amazing service every time I visit the store for any service. Once an Amazon return packaged my AirPods the staff was very accommodating and helped me get the device back. Gretchel who is working there was very helpful in assisting me with an Amazon return. Would recommend this store to any of my friends. Keep up the customer service onwards and upwards.”
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“The Cardiff Post Office has truly impressed me with its high level of customer service. The team keeps things running efficiently, and the atmosphere is always welcoming. I want to highlight Zuhayr, who made my visit exceptional. He took the time to explain everything clearly, ensured my documents were handled correctly, and did it all with a friendly attitude. Service like this makes all the difference.”