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“Fantastic customer service! Ali and his son were very nice and very helpful. They helped me pack a watch that needed to be packed in a specific way according to the instructions, and they were very supportive. Definitely recommend Pakmail for anything mail and packaging related!”
“Esme helped me with a notary need. It was quick and correctly done service AND she suggested she could scan the document and mail it to me, which was a great add-on service! Excellent!!”
9AM - 6PM
925 S Mason Rd, Katy
Mailbox Centers
“The two gentlemen are more then welcoming and helpful, I had to ship a cake for Christmas to Dallas and they assisted me tremendously! They even wrapped it up in bubble wrap in the box for me , made sure it was secure and safe for travel. I definitely will be back oh and also the shipping options were wonderful even found me one around my price range and suitable for my delivery expectation date! They have a repeating customer for sure now! Thank youu again.”
“I definitely recommend this location! I had a few items to ship and Rhys helped me get everything sorted. He was very kind and patient. 5/5 will come here again!”
“I came into the store today and RJ was extremely helpful. He was very informative!! I was confused on the process and he was very nice and talked me threw the steps. Will definitely come back !!! This store and it's staff is amazing.”
“Staff has always nice to talk to and helpful with anything I needed from them whether it was setting up a post box, renewing, sending or receiving packages and mail, or answering questions about shipping options and prices”
9AM - 6PM
5554 S Peek Rd, Katy
Mailbox Centers
“I have been coming to this shops since it was opened, maybe 17-20 years ago! Love the family that runs it! I have Never had any problems, than 1, that was my own fault, but we found the package, thank you for their resources, which are many!❤️”
8:30AM - 7PM
2918 W Grand Pkwy N suite 150, Katy
Mailbox Centers
“Amazing work the staff was a great team, great communication, fast and reliable. Plan on coming back for all packages Cathe & Jennifer keep up the good work!”
“Itee was so helpful for the last few days that my fiancé was mailing things out. She went above and beyond each time we came in. If there is an employee of the month award we believe she should get it hands down. Each day she made us feel like we were her family that was mailing the items out. We are very grateful and will recommend all of our friends and family to ask for her when coming to the UPS store.”
“The people that work there, they are all so very nice. AND the best thing that I know is that they all have been working there for years so I know they get treated well too. The customer service is always superb and always down to earth. I only go to this UPS store, can’t go anywhere else lol.”
“The customer service is wonderful each time I’ve gone to this location. All my questions are answered with willingness and knowledgeable. Jaydon is always nice and efficient. It’s very hard to find great customers service.”
“I would like to address how Dee helped me last week. Because she did this, I was able to make a very important meeting, which wouldn’t have been possible if not for her. I was hesitant to stop by the UPS store because it would take time. Also it was the first time I returned something at UPS, so I was not familiar with the system. I decided just check if there were many customers. If so, I would stop by tomorrow which is the last day for return. As I entered, Dee called me, waving her hands high in the air. I already felt good vibes from Dee and she said she would do the rest of the things so I could leave early. It helped me a lot and save my time to be able to do next plan. Also I think she is kind and professional as she knows what to do without my explanation. Also, she already knew I was busy, though I didn’t tell her. She has a talent for interpersonal skills too. This could be first and last time for me to see her at UPS. But the kindness from the young lady is unforgettable. I hope she will be blessed in her job and life.”
“Zakaria really came through for me when I had to ship a pretty complicated package. He walked me through everything and made sure it got taken care of without any issues. Super helpful and easy to talk to!”
8:30AM - 7PM
565 S Mason Rd, Katy
Mailbox Centers
“I have used The UPS Store for over 10 years and have never had a problem. I trust that when I mail a package through them, that my package is going to make it to the right location.”
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“The Cardiff Post Office has truly impressed me with its high level of customer service. The team keeps things running efficiently, and the atmosphere is always welcoming. I want to highlight Zuhayr, who made my visit exceptional. He took the time to explain everything clearly, ensured my documents were handled correctly, and did it all with a friendly attitude. Service like this makes all the difference.”