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“The Cardiff Post Office has truly impressed me with its high level of customer service. The team keeps things running efficiently, and the atmosphere is always welcoming. I want to highlight Zuhayr, who made my visit exceptional. He took the time to explain everything clearly, ensured my documents were handled correctly, and did it all with a friendly attitude. Service like this makes all the difference.”
“Gretchel provided exceptional service during my visit to The UPS Store. She was knowledgeable, patient, and went above and beyond to make sure my shipping needs were taken care of. Her professionalism and friendly personality made the entire process quick and stress-free. It's refreshing to meet someone who truly values customer service and takes pride in their work. I highly recommend working with Gretchel if you visit this location!”
“Fantastic customer service! Ali and his son were very nice and very helpful. They helped me pack a watch that needed to be packed in a specific way according to the instructions, and they were very supportive. Definitely recommend Pakmail for anything mail and packaging related!”
“The staff is very pleasant and eager to help. Best of all, the wait time is minimal, even when it’s busy. The store offers lots of stationery and packaging items and cool gift ideas, including Lego! That was fun to see. The place is super clean and there are no chemically infused room sprays which makes the shopping experience even better. The store is well organized and user-friendly. You’d be happy to drop off your packages here. They also speak Spanish and that’s a big plus.”
“Esme helped me with a notary need. It was quick and correctly done service AND she suggested she could scan the document and mail it to me, which was a great add-on service! Excellent!!”
Closed
925 S Mason Rd, Katy
Shipping Centers
“The two gentlemen are more then welcoming and helpful, I had to ship a cake for Christmas to Dallas and they assisted me tremendously! They even wrapped it up in bubble wrap in the box for me , made sure it was secure and safe for travel. I definitely will be back oh and also the shipping options were wonderful even found me one around my price range and suitable for my delivery expectation date! They have a repeating customer for sure now! Thank youu again.”
“I definitely recommend this location! I had a few items to ship and Rhys helped me get everything sorted. He was very kind and patient. 5/5 will come here again!”
“Amazing customer service! Pavan went above and beyond for me today. Although I’ve historically only used them for a virtual office address in the past, today I decided to kill two birds with one stone and ship two UPS packages I had instead of going to UPS separately. It’s hard to describe the unique needs I had today but suffice it to say Pavan was extremely patient and eager to help me find the best possible shipping container and method that saved the most money as well as help me answer questions I had about shipping in general. Overall, I felt like a highly valued customer. (Thank you, Pavan!)”
“Highly satisfied with great costumer service, and their attention to details. I sent boxes to two different states in Venezuela, and they have been delivered within the four/five weeks time frame! I have used Mi Carga/Aerocav for eight years or so, and I highly recommended!”
“I recommend you this place to ship into the country or international, the lady that bring us the service, she was professional and attended our questions that we had.”
“Staff has always nice to talk to and helpful with anything I needed from them whether it was setting up a post box, renewing, sending or receiving packages and mail, or answering questions about shipping options and prices”
“Lowest prices in town on boxes! I was able to come in and receive adequate service from the gentleman employee there. He even gave us a full sheet list so that I could go home and contemplate more on exactly what size boxes/packaging materials I needed without hassel. Very impressed and will come back in the future!”
“I have been coming to this shops since it was opened, maybe 17-20 years ago! Love the family that runs it! I have Never had any problems, than 1, that was my own fault, but we found the package, thank you for their resources, which are many!❤️”
“This place is quiet new and a little bit unknown but its underrated. The customer service is excellent, and friendly and the prices can't be beat. Not only do they use FedEx, usps,ups, and Amazon but you get so much better deal than if you would have gone to usps, ups, or FedEx. More people should know about this and try this place. Won't be dissapointed.”
Shipping Centers
“Amazing work the staff was a great team, great communication, fast and reliable. Plan on coming back for all packages Cathe & Jennifer keep up the good work!”
“I will continue to do business with this UPS store because of JAYDON! This young man has a can do attitude and provided me with impeccable service. I didn't even have to send my son's gift back because he went above and beyond to assist me. Hats off to Jaydon!!!”
“I went to the FedEx Authorized ShipCenter inside the Morton Ranch Walmart, and the service was excellent. Their representive was knowledgeable and processed my package promptly and adequately. Many potential clients may miss this ShipCenter because it is located within Walmart.”
“Ciara walked me through the whole process and was so helpful at helping me ship out a package!
Highly recommend this location. It is inside the Walmart and well kept for a small shop.”
“Best experience ever, the gentleman that works here is always helpful and just made sure my packages I dropped off didn’t get lost because I put them into the wrong box!!! 5 stars all the way for me”
“What you need when you need it!
They are very informative, helpful, and give you all the options to fit your budget. I have been and will continue to do all of my shipping from here.”
“My partner and I got mixed up on the close time and arrived right at closing time. Doors locked, computers shut down, etc. We were headed out of town and didn’t want to cart are boxes in the car with us. The manager on duty opened back up for us and got us taken care of. We always use this UPS location and don’t go anywhere else if we can help it!”
“Juan’s service is truly excellent. He is always attentive, proactive, and genuinely committed to resolving any issue that comes up. His willingness to help and positive attitude make a real difference in the customer experience. You can clearly see his dedication and professionalism in every interaction.
Juan, please don’t ever change that way of serving and caring for clients, it’s your greatest strength. Highly recommended!”
“I do a lot of shipping between FedEx, UPS, and USPS. I’ve learned where to go for which service (overnighting vs big packages vs drop offs etc…) I’ve always had a good experience at this location. However, today I had such a great experience, I felt compelled to share. The end of day shipping rush hits every store different but today I was not excited about it. Ashlee was a Godsend to myself and the people in line. Her energy & charisma made the wait worth it. She made us all laugh, feel welcome, and she had unwavering patience for a customer with a major language barrier. As a business owner myself, I would hire her every day of the week. She was even kind enough to help me fix the tape on my USPS package which I had butchered. I dropped it off afterwards and got compliments on the tape job from the postal worker. Ashlee, thank you for making my Monday. You rock! 10/10 I will be back.”
“I went there to have notary for copy certification. Service was very good. I didn’t know I can send USPS certified mail in this store. Saved me a trip to USPS store.”
Open 24 hours
Front of, 811 Avenue C, Katy
Shipping Centers
“As at last week Sept 26th 2025, the drop box had gone. Not sure if permanently removed. Shame as this was very handy to have this location to drop off return packages.”
“I have sent 2 print jobs to this store and have been incredibly impressed by the service and quality. The manager has helped me with 2 project for work, that were last minute. He communicated progress and timing and did a great job! Highly recommend.”
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“We had our postcards printed through the post office and the experience was excellent. The staff was professional, knowledgeable, and guided us through the process with ease. The cards came out crisp, high quality and exactly how we envisioned. Turnaround time was also quick. It’s a true one stop shop for our marketing needs. Highly recommended!”