The UPS Store in Katy provides expert packing, shipping, printing, and mailbox services. The locally owned store is run by a phenomenal and unbeatable team. Staff are described as absolutely friendly, helpful, polite, and professional. They take great care of customers, offering patient guidance. Despite being a very busy store with heavy traffic, service is fast, lines are quickly dissolved, and there is often no waiting. Customers report that shipments arrive on-time and leave with a smile due to the warm, great service that makes errands feel easy. It is considered a preferred and pleasurable location to visit.
The whole staff is so sweet and helpful. They took their time and help me with no issues !
May 2026
Employees are pretty nice. It always smells like B.O. in the store so bad.
April 2026
I returned 10 items from Amazon and the folks behind the counter were really helpful! I forgot tape on one of the boxes and they offered to tape it up for free
