The UPS Store in Katy provides expert packing, shipping, printing, and mailbox services. The locally owned store is run by a phenomenal and unbeatable team. Staff are described as absolutely friendly, helpful, polite, and professional. They take great care of customers, offering patient guidance. Despite being a very busy store with heavy traffic, service is fast, lines are quickly dissolved, and there is often no waiting. Customers report that shipments arrive on-time and leave with a smile due to the warm, great service that makes errands feel easy. It is considered a preferred and pleasurable location to visit.
The service is the best especially Hugo he was attending me today and I can tell that he was really nice I recommend that place
September 2026
I don’t care where I’m at in Katy if I need UPS I’m driving to This store only ! Staff is friendly and work fast and efficiently !
August 2026
Always a positive and efficient experience when I walk thru the doors! They know their stuff, and all thats needed for Amazon returns! I do get a little frustrated with the parking lot tho, not enough parking spots, and I usually end up parking at the liquor store and taking the short walk over.
