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“Love the customer service display. There is a lot of colorful clothing & patterns which I truly love. Earthy. Holistic items. Incense. African inspired cloth. Crystals and stones. You just need to visit. Lots of unique pieces…. cool, comfortable items.”
“I like hot topic the staff are very friendly the only thing that bothers me is there sex toys and pillows with penis on them and there were young kids can see pick up touch other then that no issues”
“Alison and Nick, were fantastic and great and helped my mother in law so well! They are wonderful and so patient with everything!!! Also Maddie was wonderful and helped us so much 20 minutes before closing! This staff is the best and sweetest people ever!!! 100% best service!”
“Great in store selection and even more online. Some staff were pleasant, but others had zero customer service. Glad I'm there for the products and not the energy.”
“Best place in killeen to get your stuff done. I’m going to have her do my blues and greens n put them together for me. She is the best period u can trust that. Ty Ms Lee”
“I love the prices in this store. My 1st time. I was just looking- so why did I end up buying 2 shawls and a pair of shoes. Nice merchandise, clean store, great prices. Check out was quick and easy.”
“Before going to this location I checked the reviews and you can’t always believe what you read on google reviews it could be a competitor, ex employees, or someone just being a Karen Look guys if your taking your gear to a surplus store they have millions of that same item in the back! Most of you want retail prices for you gear!! Moving on with my review the female employee working there was extremely nice she ask if we needed and help finding anything she was very polite and helpful. This store had a lot of inventory and very good prices! Finally soldiers, do better if selling you gear and want high prices sell it on eBay don’t bash a small business I blame this on the new Army! These new soldiers need better discipline!”
“I love H&M for the style and chill atmosphere, the quality of the line is not the best, but always fancy and in trend. This particular store is operated well ,most of the sizes were in stock.”
“The store doesn't have a wide variety of different colors or designs; you'll find a much wider variety of styles and colors on the store's website. Buying online is much better.”
“Great treasures. Messy store though. And the lines are a little hard to tolerate even outside the holidays. They need updated systems or something. Great finds though. This is my hot spot for trying out new shampoos and gifts.”
“I had the best experience jean shopping! Juliette was very helpful and wouldn't give up till I found what I needed. Every employee I encountered had PHENOMENAL customer service. I highly recommend this location!”
“Omg I’ve been sleeping on this place!! They have so many cute clothing and shoes to choose from. Also, lots of electronics and skin care products. One of my favorites stores now!!”
“Last minute dress was needed. Found something cute for $9.99. Boy did they have nice jewelry to help dress it up. Great customer service. Welcoming. Great old school music. I couldn't fit most of the clothes but the jewelry I could fit ? The cashier wrapped every piece with care. This was my first time in the store. I will visit again when I return for another visit. Very happy with my visit to this store.”
“A great SH location to go to where you can generally get what you are looking for. April, is awesome with the kiddos. She has a big heart and saw my son loves SH that she made him an honorary employee, lol. He love this place! Thanks April and all the wonderful employees!❤???♂️ ?♀️”
“I'm an older woman ,but that store is one of my favorite place to go love all the beautiful things in there,and the atmosphere and staff is awesome, makes me feel young at heart ❤️”
“My business of choice when I need to clean out my closet of excess items. I've never had an issue with the payout and the staff is friendly. I only wish there was a sort of waiting area while they determine the value of my items.”
“I won a gift card several months ago and stopped in to spend it. Not knowing the store or where exactly to find something I liked and that would fit I asked for help and Torrie was so sweet and helpful! Not pushy, genuinely interested in finding something I'd be happy with. She even laughed at my silly jokes! In the end I'm happy with my purchases and would definitely go back! You have a good one in Torrie for sure!!”
“Clean, and Organized! i just dont like that they usually have only 2 registers opened at the entrance and the line is Huge! They other registers should be open when the lines get that long.”
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“The staff is well versed on product knowledge. I came in looking for a specific item that I saw on a website. A staff member said that particular item was not carried by the store and recommended a product similar to what I was looking for. Not only was the item similar, it was a little less expensive that what I was looking to pay. I asked to speak to the manager (Angel) just so I could say how well the associate did. I will definitely be returning to the store in the near future to buy from this store and I am going to tell my kinky friends that they should shop here as well.”