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“A big thank you to Jon, who removed the temporary data block on my line. His help got the phone working on AT&T's network while the compatibility issue gets sorted out, and it made a frustrating situation much easier. Jon is able to give suggestions on what ifs and preventative measures. Truly excellent service from start to finish!”
“Ricardo was the absolute best. He was very patient with me and I really appreciate it. I’m 70 years old and it’s great to feel respected. Thank you.”
“Man I tell you what, D was the man and made my entire experience much better than expected. My phone broke and I needed a new one asap as I’m out of town for work and get a million calls a day. He got me in and out no problem. And even gave me the best advice on how I could save via upgrades and other little tricks. He wasn’t trying push upselling and all the other stuff that makes these visits daunting. Highly recommend this store, and especially working with D, to anybody in the Plano area - great guy”
“Collin was an amazing help and addressed my issue promptly. The service was affordable and I recommend this establishment for any of your electronic repair needs”
“Quick and amazing services! Took less than an hour for pick up!! Great hours and prices that other stores just can’t compete with. Highly recommend this place over most in the area!”
“I want to thank Katie and Letty at k avenue they did an amazing job on getting my phone exchanged. I want to take Katie out but she's being stubborn other than that great service LOL”
“I loved the staff . Very very welcoming . When I went in with my brother right after work, we came in to fix something and they were very cooperative with us. Alexis and Melanie were on the clock when we arrived there and right when we walked in they greeted us with a smile and we just felt welcomed , they helped us out with everything we needed . Plus I added like 1,000 questions and Melanie kindly answered all of them which I appreciated very much . 100/100 service!! . Melanie and Alexis were very patient with us and that’s what most customers need when it comes to receiving help so I really appreciated their enthusiasm and hope you guys get to meet them if you go there”
“I couldn’t ask for better customer service! Armato and his team are always professional, knowledgeable, and genuinely courteous. I originally came into the store after spending weeks trying to resolve an issue over the phone with AT&T without any success. Within a short time, they had everything taken care of and my issue completely resolved.
I recently came back to the same store to purchase a set of AirPods, and Victor took great care of me. Once again, the service was outstanding from start to finish.
It’s rare to find a team that consistently goes above and beyond for their customers. If you’re looking for an AT&T store with employees who truly care and know what they’re doing, this is the place to go. Thank you all for the exceptional service—keep up the awesome work!”
“charged for a tech I didnt need, yall think you can make someone pay, im in a city where a plethora of services know how make a profit honestly. Ive been through this trying to ram charges through , it hasnt worked and wont today. Even have the chat”
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“I had a great expirience. Very professional and knowlegeble employees. Conviniente location. My phone screen got fixed in about 3 hours. I do recommend it to everyone :-)”