Mobile Phone Accessories in Plano, TX

12 locations found near Plano
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“Screen was broken, they had the best price. When i picked it up, they told me they had damaged the charging port and had ordered one to replace it, just bring it back in a couple of days. Even though the charging port was still working, they replaced it for free. I would have never known, so kudos to these guys.”

4.5 Superb66 Reviews

“Noah was GREAT!!! He thoroughly explained his observation of my issue which matched my research verbatim. He offered several options, worst case -to-best case & let me decide which way I preferred to go; without pressure. And, the best part, my repair was completed the same day!!!”

4.2 Good218 Reviews

“I recently changed over from a satellite dish to High-Speed Internet and received an unexpected level of after the sale customer service. After Tanner Howard, at the Plano Texas store explained the features of High Speed Internet to my wife and me he offered to come to our home on his own time and walk me through the setup of four TV’s. The store closed at 8:00PM. It was 9:00PM before he was able to lock up and drive to North Dallas. Tanner was there until 11:30PM and then had an hour and half drive home. I can’t thank him enough.KC Kinney.”

4.3 Superb68 Reviews

“They have a couple of young girls working both times I’ve been in there and they do a great job. Pleasant surprise with the quality of customer service these days . I would recommend this particular location”

4.4 Superb35 Reviews

“I love the manager Radhika , she set me up with a perfect plan and assisted me with all my questions. She is patient and spends time with her customers to know the needs and makes sure they go out happy.”

4.2 Good34 Reviews

“All I have to say is that I just LOVE the ladies by the name of Breanda and Kimberly. 1/11/2023 was my very first time Going to the Plano location. Those ladies took their time with me and handled me with care. They were both warm and inviting and just exceptional. I came in for a upgrade and was very happy with what I left with. I got the 14 pro MAX and they made sure I walked out with everything I needed and was very patient. HATS OFF TO YOU LADIES THANK YOU FOR ALL THAT YOU DO FOR YOUR CUSTOMERS.”

4.3 Superb14 Reviews

“Quick and amazing services! Took less than an hour for pick up!! Great hours and prices that other stores just can’t compete with. Highly recommend this place over most in the area!”

4.2 Good12 Reviews

“Brought in my phone resigned to pay a hefty repair bill. They looked up my phone and discovered that my issue was covered by an unannounced warranty extension by the manufacturer. They completed the repair in less than an hour, the phone works fine and best of all, no out of pocket expense. Great experience!”

4 Good174 Reviews

“Tech was very helpful he handles my problems very successful and was very patient with me and was very friendly and knowledgeable his name was Zack. Thank you very much he made my day.”

3.9 Good48 Reviews

“This review is ONLY for Brian, the gentleman who helped me twice, when other employees and managers did next to nothing when I was trading in and upgrading my phone to the 15 pro. Brian walked me through scrubbing two old phone, both a password and billing issue, and recommended an accessory for my car they did not have, that I didn't know what type to provide. This is some of the best service I have had, regardless of service type, and you should have him replace the current "manager" who I met with on a day Brian was not present. Maybe if he was running the shop you would not be sitting at a 2.4 star rating.”

2.7 Average10 Reviews

“Michael T. at this AT&T store was a true blessing. I had already spent HOURS on the phone with AT&T trying to get cellular data setup on an Apple Watch, was transferred to 3 different people, call was dropped, then my data was accidentally cutoff on my cell so that’s when I had to go in to the store. I was so frustrated at this point. Michael started off by listening to my issues and then saying he could help me! He first fixed my data issue and got my phone working again! Then he proceeded to fix the eSim issue on the watch. I really applaud Michael for trying all avenues to resolve the issue, asking colleagues for assistance, thinking things through, trying more ways to fix the problem. I really appreciate him not throwing the towel in and having me call that awful customer service again. Michael was able to resolve the issue for me! I am so thankful for his AMAZING customer service, his no give up attitude, and his kind patience. He is a big asset to AT&T and had it not been for him I was ready to completely walk away from AT&T after being a customer for over 25 years!”

3.4 Good58 Reviews

“Bradi at the 701 N Central Store is an absolute gem! She was kind, helpful, and went above and beyond to assist with my cancellation/new order. Cannot thank her enough. This was my first time setting up internet myself (as my roommate did it prior) so I was a bit anxious but Bradi put me at ease and made the process seamless.”

3.3 Good51 Reviews

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