“Sydney Ricks was absolutely incredible! I can’t even begin to express how much she saved me today. She was very kind and professional and did all that she could do. She jumped through so many hoops for me that she didn’t even have to. She was extremely helpful and was able to resolve my issue and did it with a pleasant attitude though it was frustrating for me (and I’m sure for her) she didn’t give up and went above and beyond! I will be looking for her should I need to come in again. Great experience and exceptional service”
“For context, my mother has dementia and she is on our account. We were notified that she had bought a new phone and drove up to the store scared that she had signed away something that she couldn’t get out of. Jay was the best employee ever and helped her trade her old phone in for a free new one. There were no hidden fees. He did not take advantage of her in anyway or sell her on anything she did not absolutely need. An amazing employee, Jay thank you. To make things better my wife and I ended up getting a phone from Jay. Please promote this guy. Amazing service.”
“Adam was wonderful by helping us from troubleshooting the battery to picking a new phone (not only once but twice). He even helped us wipe out all the information from the old device and setting up a new one.
I highly recommend him as he is super patient, knowledgeable and kind.
The whole process was very pleasant.”
“Milagro. Give me a excellent customer service today. She has good energy..good vibe.. my 2d time..Great promotions. And excellent attention to customer .I recommend her. At cricket”
“I enjoy coming here the place is clean and neat and there is an attendant available from open to close. I Don’t really like how some of the parents let their children run all over the place and climb on top of the washers but that has nothing to do with the place itself it’s all about good parenting and most of these children’s parents are the real children! Thats why I started coming between 7am and 9am...it’s the best way to avoid their bad asses! There are chairs for days! See how she ALLOWS the behavior! You can see it but her 2 to 3 years old daughter is standing in front of her! She saw her brother climb up like Spider-Man so she joined in!”
“Best customer service from the young ladies,there are people out here cussing them out and harassing them and they kept it professional 100% those ladies need a raise because not anyone can support all the ghettoness some people have. I was sadden to say there was two ladies who were cussing at them and harassing them and the ladies kept it professional shout out to you ladies I hope this company values all the hard work you ladies do!!!!!!”
“Jacob's attention to detail.and LISTENING was unreal. He got everything RIGHT. If you want a store to go to for phones and anything else by all means go here. He will make the experience more than just eventful. It will be a fabulous experience.”
“We came in to get home internet set up and we were pleasantly surprised that we could get a modem in person (rather than having to wait for it to come in the mail like AT&T)
Ahura helped us out and we were in and out in less than 30 minutes 👏
Also will add the location was super clean and tidy.”