“Thank you to High-5 for the exceptional customer service! I received an immediate response on a Saturday evening and High-5 accommodated my late order. 5+ stars for these kind people! ❤️”
“A Must-do: Shopping at the Allen Premium Outlets. The outdoor outlet offers so much to everyone. From high-end designer stores to family-friendly shopping. I absolutely love shopping the allen outlets?. Especially one of my favorite stores, which is the Puma Store. The store has a great selection of everything. It's hard to choose. This time around, I purchased a new hat and some t shirts . Love my items. * I recommend including the Puma store on your next shopping trip to the Allen Outlets. You'll love your finds also.”
“Still a great place to get my walking shoes in correct size. NB is one of few shoes that offers the wide size. My favorites were not in stock during my 40% off sale so I ordered again with the staff. Ordered Mon and delivered Fri from MA to TX. Sweet.”
10AM - 8PM
820 W Stacy Rd Space 400, Allen“Typical north face outlet store - they have a great selection for females but hit or miss with the mens. Most the men stuff is outdated and weird stuff most wouldn’t use but when they have good stuff it’s a steal”
“My husband found the shoes that he needed. Something a little dressy. Something he can wear at work and when we go out. He ended up buying some shoes from Florsheim. The value was a lot better than the other stores in the mall.”
10AM - 8PM
820 W Stacy Rd #175, Allen“It was an awesome experience and the staff were very nice in suggestions. Lots of options and if what you are looking for is not there there are the staff to help you out to order online. Overall it was a great experience and would really suggest to visit that store. Very satisfied with the options and the service over there.”
“Traveled here from Austin to pick up new pads for my son's upcoming hockey season. Had the absolute pleasure of working with Braydon, forgive me if I spelled it wrong. This young man informed me it was only his second day on the job and was super excited to help outfit my son with all new gear. We started at skates and worked our way up. Braydon had a fantastic attitude even while my kid was dancing around, haha. This young man is an excellent addition to your staff. Thanks again for another great experience at Monkey Sports!!!”
“The guy who helped us was super nice and very knowledgeable. My son needed long-sleeved shirts sense he will be working outside, and the associate helped us find the right style.”
“I always find a great deal on something here. The store is fairly large with a wide selection of sports apparel for women, men & kids. Large dressing rooms. The only negative is that there is typically a long line to check out. There were only two cashiers today.”
“Had a great time coming to this store. Was there last weekend looking for some new basketball shoes. I forgot his name but there was an Indian employee that helped me out a lot. He helped me have a great experience and had amazing customer service.”
10AM - 8PM
820 W Stacy Rd #218, Allen“Good sale! My wife and I both purchased a new pair of shoes. The store was clean and the staff was helpful. My only complaint is the size of the store. Too many people can leave little room to move around and look.”
“This review is NOT for the ASICS company but for Sarah at this particular outlet location. ASICS are the only shoes I can wear due to multiple issues and the company used to be amazing......but it seems they took the stupid Rona excuse like everyone else as a way to NOT stand behind their product, and to save a few bucks instead of putting the customer first. We don't have an ASICS store near us anymore so we drove 80 miles one way to this one BECAUSE customer service emailed me to tell me I could return a lot of shoes I wore 2 times to this location. But that is mot true. The system won't even allow it. After a bunch of back and forth and calling customer service who did NOT understand or comprehend what I was saying (those pesky language barriers) Sarah did the only thing she could within her power and patiently waited for us to send her the shipping label and she sent the shoes back for us. It isn't ideal because now I'm out the money and customer service is super ill-equipped to deal with anything except to blame the stores and give false information, she still at least tried and she was so sweet and incredibly patient and I would go back just because of her great attitude and help. Needless to say I am very sad ASICS has changed. It's absurd to think if someone wears shoes once they can't be returned if in excellent condition. You cannot know how shoes will be after walking in the store with them. That's just ignorant. That's NOT the fault of store employees but rather the company "rules". They just profit of Covid like so many others and it's very very sad. They will never see this review and that's fine. It's just sad. Anyway, the workers were so nice and beyond helpful and I will be back when I need new shoes. Thanks Sarah for being amazing!!!!!”
“Was having an issue with the refund I got with Klarna. Called Nike customer support and Klarna Customer support many times but the only thing they did was waste my time and not give a proper answer. However, as I had done the return from this store, I decided to give them a call, spoke with the manager, and my issue was resolved in under an hour!I was waiting for the past 2 months to get this issue resolved but Customer service was not willing to help but the manager of this store took not even an hour to get my issue resolved and also gave me a call back to let me know. I know from now on, this is the only Nike Store that I will visit!Great work!Date: 7th October 2023”
9AM - 8PM
1 Cabela Dr, Allen“Huge variety of clothing, fishing, hunting, and many more different items in the store. Very organized and pretty inside. The environment and service here is amazing. It's entertaining to just walk around and look at everything.”
11AM - 8PM
820 W Stacy Rd SP630, Allen“It’s funny to me that people right these post about a place. So you mean to tell me that because it’s an inconvenience to you that a worker is not aloud to take a lunch break? Huh I bet you get to take one at your job so what’s the difference oh because it’s an inconvenience for you! It’s always about me and not about others now and days.”
“Wife was shopping for new shoes and associate Omar was above and beyond. Very helpful and pleasant to talk with, he was attentive and knowledgeable. We will return to this location for any future purchases because of the customer service.”
“Justin and Elizabeth do great work, are always very accommodating when it comes to deadlines, and pricing is right in line. Thank you for everything you guys do!!”