Verizon at 900 N Coit Rd in Richardson is highly praised for its friendly and helpful staff. Customers have had positive experiences with sales associates who go above and beyond to assist with various needs. Adan is recognized for his honesty, quick problem-solving, and ability to resolve account issues efficiently, often saving customers money and ensuring their plans are correctly set up. Raylah is celebrated for her professionalism, kindness, and patience, making the purchasing process seamless and enjoyable. She takes the time to answer questions thoroughly and finds the best deals for customers. Jonathan also provided excellent support, helping families set up and manage multiple phone plans, even assisting elderly customers with new devices. Many customers mention feeling valued and confident after their visits, citing the staff’s genuine willingness to help and their expertise. Overall, the store provides an exceptional in-person Verizon Wireless experience, offering assistance with upgrading devices, plans, accessories, and exclusive services. Customers appreciate the honest, friendly, and knowledgeable team, which makes their visits comfortable and successful.
Nick Ragusa went above and beyond to help me, and made the experience of paying my bill as painless as possible
August 2026
Nick a new employee at your Verizon store in Richardson Texas at Coit Beltline is a perfect example of going above and beyond in service helping my brother with his Trac Phone transfer. Kudos to him. Barbara Hill
August 2026
I came in today needing help with my cell . Colin was a great helper Was so patient and courteous You are fortunate to have him represent your company Nancy McKay
