“Service by Aundre was great! My oil change was completed quickly, professional and the process was easy. No long wait just drove in and they took care of the rest!”
“I had an excellent experience at Christian Brothers Automotive in Richmond. From the moment I walked in, I was treated with genuine respect, honesty, and integrity. The entire experience was professional, welcoming, and reassuring. I would especially like to recognize Jerome, the manager, for his exceptional customer service. Jerome has been extremely supportive, helpful, honest, and professional throughout my experience. He takes the time to listen, explains things clearly, and genuinely cares about making sure his customers are treated fairly and receive the best service possible. It is not often that you come across someone who leads with such honesty, integrity, and compassion. Jerome is a true asset to Christian Brothers Automotive, and his leadership makes a difference. Thank you, Jerome, and the entire Richmond team, for your outstanding service. I highly recommend Christian Brothers Automotive in Richmond to anyone looking for a trustworthy, honest, and professional place to take their vehicle! Dania”
“Amy, you are simply the best! Thank you for your kind joy. Your human connection is what will bring folks back in a world of automation. I found the other staff humane too. I have come here the last several years for my annual registration inspection and have always received prompt attention and experienced a fast turn around. Yesterday you took me on a Friday just before 5p exit because well, I work too. Thank you. Keep doing what you do. In the economy of humans behaving as bots there are consumers who will pay for your humane connection. And thank you for the complimentary gift. 😉”
“The service was amazing & the staff was very informative, helpful & honest! I will def be coming here for all my auto repairs/ car maintenance. Keep up the great work! (:”
“SAMMY and JOE are truly TOP KNOTCH. Wonderful to deal with, very fair pricing, personal service and always willing to assist. Highly recommend you support these folks, they are a small-town local treasure. They stock a little of everything you might need around the farm and ranch including batteries, hoses, tires, repair kits, tools, supplies, fluids and more. They make most common size hydraulic hoses on the spot, fix flats, and take GREAT care of the customer! #ownLANDinTEXAS”
“Had some engine problem but it did not reoccur when it was left at the shop. Mike did not charge anything as nothing was done. Will have to wait for it to act up again. Durn. So glad I got a ride to and from the shop as my wife was out of town. Had my corporate fleet vehicle maintained there when I had a company car. Nice folks.”
“I am so appreciative for the team at Auto Technologies. Everyone was helpful and communicative. My car needs were met with a cost considerate solution. I was happy to wait for parts if it would save me money. I highly recommend them for your car repairs needs.”
“Service was excellent. I never mind waiting as rushing to get things done fast is not always a good idea. The job was done right the first time and I was made to feel comfortable and appreciated while I waited.”
“Richmond Tire & Automotive did a great job diagnosing the issue and fixing it with the best parts at a fair price. This is the place to go for great service.”
“I’ve always had great experiences at this location and have come to trust the team a lot. They’ve helped me with regular and emergency services and I know I can count on them to be efficient and fair.”
“Brake pad on my old truck had broken and fell out on my driveway. I called Dillard's and they had a quote immediately and made an appointment for me for the next day. Excellent service.”
“They communicate well with me and my car was repaired on time. I appreciate the fact that they also vacuumed my car and washed my car. Overall outstanding service at this location 👏🏿.”
“Lizandro got me in super quick just to put air in the tires. I hate going to discount tire because they always have a long line. It's good to know I have a better option, thank you!”
“Outstanding Craftsmanship and True Professionalism! As a business owner, I look at every service experience through a very specific lens: efficiency, clear communication, and the quality of the final deliverable. My vehicle isn’t just a personal ride; it’s a vital asset to our operations. So when my truck was blindsided by a Honda Civic, taking a hard hit right to the passenger side back wheel, denting both the cab and the bed, and tearing up the wheel pretty severely, I knew I needed a team that took pride in their craft. I didn’t need a tow; the truck was able to limp into the shop under its own power, but it was bruised and sidelined. That’s when the team at Caliber Collision stepped in, and they completely blew me away. From a strict business standpoint, their operation is flawless. The vehicle required a two week repair timeline, which was completely justified given that the damage spanned across the cab structure, the bed paneling, and the wheel assembly. What I appreciated most was their exceptional communication. They kept me completely informed with timely, accurate updates throughout the entire process. There was zero guesswork, no vague timelines, and no administrative friction. They laid out the blueprint for the repairs on day one and executed it perfectly. But what truly sets them apart, and what won me over as a customer, was their handling of my aftermarket gear. Because of where the Civic impacted the truck, the team had to completely remove all of my personal, custom accessories, not just the stock components that came from the factory. I’ve put a lot of time and investment into customizing this truck for my business needs, and I was naturally anxious about how those parts would be handled. Caliber treated my equipment with the utmost respect. When they put the truck back together, they reinstalled every single accessory flawlessly. Everything is perfectly aligned, securely fastened, and functions exactly as it did before the accident. Beyond the smooth logistics, what really touched me was the genuine heart and care the team showed. They understood how disruptive it is to have a primary workhorse out of commission, and they treated the situation with real empathy and respect. The quality of the work is where their passion truly shines. The body lines on the cab and bed are perfectly realigned to factory specifications, and the paint quality is absolutely breathtaking. The color match is so precise and the finish is so flawless that you cannot tell where the original factory paint ends and the new finish begins. Finding a business that pairs rigid professional standards with a truly compassionate, customer first attitude is rare these days. Massive thanks to the wonderful team, especially Michael Calderon, for their stellar communication, impeccable craftsmanship, and for taking such good care of Marion Lynn Premier Home Services.”
“I can’t recommend Tim and his shop enough!! Good and honest work. Very quick too!! He got my Jeep back up and running in no time. My Jeep is very special to me so to have it back and be able to drive it means the world to me. I definitely will be returning for any future needs (I drive a Jeep so there will be future needs). Thank you again!”
“Been here twice and the staff is amazing. Owner goes out of his way to help customers out. Highly recommended better than other store in town, minimum wait time.”
“While traveling from the Dallas area to Houston for a conference, my car threw a transmission code and I needed someone I could trust. I found this shop and was relieved they were able to get me in quickly. Matt took the time to explain what was going on, kept me updated throughout the process, and gave me an honest assessment of the situation. What I appreciated most was that they didn't immediately push a new or remanufactured transmission. Instead, they looked at other possible causes and recommended the most reasonable next steps. Their fair pricing, attention to detail, and clear communication gave me confidence to continue my trip. Thanks to their help, I made it safely to my conference and back home without a major repair bill. If you're looking for a transmission shop that values honesty and customer service, I would definitely recommend them. As a woman traveling alone away from home, that peace of mind meant a lot.”
“I had a minor collision that a local corporate shop tried charging over $2,800 to repair. It was surface paint transfer. Robert was able to get my truck in and out within the same day. He did not try to upsell me on services that I did not need. He priced the repair fairly and was very transparent. I would recommend this shop and working with Robert!”
“I have, and have had, multiple vehicles. David has worked on all of them. I’m always satisfied with his work. He’s got a ton of experience and he’s honest.”
“Fred is the greatest very very honest and so respectful person and polite had awater pump issue on my 2015 land rover range rover and took great care of it I highly recommend his services. Saved us thousands of dollars in labor and parts”
“Great shop to do buisness with. Expert mechanics, HDP completed diagnostics on my truck and found and fixed an array of issues with my front end. Thank you Alex, Tony and Nathan for taking care of my truck”
“Had a good experience at British European Motor. The gentleman there was very nice and professional, and we had a good conversation. It’s always refreshing to deal with someone respectful and knowledgeable. I appreciate the honesty and customer service. Would recommend.”
“Went in for an oil change and clean up, had a couple issues with my car and Kash was able to go above and beyond… big shoutout to him as well as the team for making sure my car came out clean and in order! Def recommend”
“I got a flat tire while going to work. I called multiple places and they were quoting me no less than $160 for a replacement (I had the spare tire). I called them and they were right across the street from where I had parked my car. The guy who answered my call was really kind and helpful. He sent somebody over and they were able to get the tire replaced for me. I went over to the shop and they looked at it to see if my original tire was fixable (unfortunately it was not). I highly recommend them! So professional and kind!”
“Service was amazing I came in with a minor issue it was quickly addressed with courtesy along with some helpful tips and in the end I was grateful satisfied and appreciative of their service. I will be returning for some additional add ons to my jeep Faith. Thank you so much 😊”
“Johann Auto Body Repair did a great job on my car. They were reliable, professional, and had very affordable pricing. I would definitely recommend them. One of the best shops in the Richmond/Katy area.”
“Fred is the greatest very very honest and so respectful person and polite had awater pump issue on my 2015 land rover range rover and took great care of it I highly recommend his services. Saved us thousands of dollars in labor and parts”
“I have been a customer for years. I have had other mechanics look at my vehicles and come back to me with estimates of over 4000 dollars of work needing to be done and then gone to see Jason and he has taken care of me for half of that price, including letting me know which work wasn't needed in the first place. I have great confidence that he will never upsell me, or recommend performing service early. I have also found the work to be high quality. I can't recommend him high enough. I am grateful I live close enough to be able to use him as my mechanic again after being out of state for several years. Jason is honest and reliable.”
“We have purchased tires from Competitive Tire for many years. Their prices cannot be beat and their customer service is amazing. I never sit for more than 15 minutes waiting to get tires put on my car.”
“I was hesitant to come at the shop because it’s new place but when I get here I find that the place is Great customer service, very friendly not forceful. The tech knows what they are doing.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."