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“My husband recently passed away. We were married 52 years and he handled everything. I decided to step out on my own and refinance my vehicle. Marco was the loan loan advisor .
There are not enough words or room to say all the things about him that he deserves. So I’ll just say the big things. I’m 79 years old ( for those mature) .. I have no skills when it comes to technology. Not even the simple skills. So you can imagine how much trouble I was. So along with not having any business skills, coupled with no technology skills I was a mess to deal with. I had questions after questions. This young man was patient personified! This is, unprecedented in this day and time Things took a lot longer because of me and I know he had a lot more customers.
Thank you, Marco !!! Texans Credit Union is fortunate to have you working for their establishment !!”
“Monira is one of the most beautiful and amazing representatives at WoodForest. She is always curteous and most willing to assist you with any questions or concerns. She makes my visit very special in every way! I am grateful to do banking here at this branch.
Sincerely,
L. Wheatley”
“The Branch Manger at this location is The Best!! Takes the time to Always Connect with Everyone who she helps and always has a Smile and Great Customer Service Skills!”
“The experience at Texans Credit Union was unlike a process we deal with at Banks or even Dealers. It was seamless, efficient and had me wondering what was next when everything was already finalized.
Our Loan Advisor, Ivan Diaz, provided the necessary communication and handled our refinancing with precision. No mishaps, miscues, just good business.
Looking for a loan, refinance, or just or checking/savings account, fret not and of course don’t look past Texans.”
“Poonam took care of replacing my debit card and fraudulent charge to my account within minutes. Great service, smile, and answered all my questions. Thank you, Poonam & Texans Credit Union!!”
“I've been with Woodforest for 12 years. Wonderful staff !!!!! They have always taken great care of my accounts and always educate me on services that I may need or benefit from. THANK YOU ?”
“My husband, Kenny Ross, wants to let the community know how kind your staff is, and they were all so very helpful to him last week!!! Thank you so much!!! Kenneth Ross”
“I’ve been banking here for almost 20 years and I’ve never had any bad experiences . The ladies here are so helpful and kind. This is a busy location but they always work so quickly. Half of my family banks here and we will continue to do so. This is such a great bank with wonderful employees.”
“Olawunmi at the Garland branch was super amazing, she took her time to help me even when I made mistakes, she was fast and explained everything to my understanding.
Thank you Olawunmi”
“My name is Shirley Walker and I'm at the Forest Bank the one on Broadway and I just wanted to say I came in and I had problems and they helped me they took care of everything I needed they really are good here and I really like them that's why I come down here thank you I just want to say thank you to miss Tony she's a branch manager here she really helped me even Giselle they were so helpful and I appreciate it thank you so much.”
“This branch is wonderful. Staff is very attentive and helping all the time. They always make you feel special with the smile on their faces. It’s been a pleasure coming here and interacting with these awesome group ladies. Thank you Wylie Woodforest bank.”
“I would like to command Myrna & Tammy R. For all their help in assisting me and getting a loan to pay off my Old debt, they were really helpful and explaining everything to me in detail so that I had a clear understanding of what the process entails.”
“We are forever grateful for Nate, our Texans Credit Union banker, who had us pre approved in no time to get us in a new car yesterday. He was so attentive to our needs, he didn’t rush us, he provided some insight to help equip us with purchasing power at the dealership! The transaction with the dealership and TEXANS was the best experience we have ever had buying a car! Go see Nate at Texans Credit Union Garland Branch on Austin St, Garland Texas for your car buying needs! You will not be disappointed!”
“I can’t say enough good things about Tony (Anthony) at Texans Credit Union. Truly one of the best people I’ve ever worked with in banking. He’s not just someone trying to get you in and out, he genuinely treats you like a friend and actually cares about helping you make the best decisions for yourself.
Tony is incredibly patient, knowledgeable, easygoing, and relatable. No matter how many questions I’ve had, he always takes the time to explain everything thoroughly, give honest advice, and make sure I fully understand my options. He’s helped me with loans, selling my car, financial advice in general, and every experience has been smooth and stress-free because of him.
What really sets him apart is how proactive he is. He actually follows up on his own just to make sure everything is going well and that you’re taken care of. You can tell he genuinely values relationships and takes pride in what he does. It’s rare to find someone in banking who makes you feel like they truly have your back, but that’s exactly the type of person Tony is.
He’s extremely experienced, very smart, always looking to improve, and honestly just a great human being overall. People like Tony are the reason I trust Texans Credit Union with all of my financial needs.
10/10 experience. 5 stars all day. Highly recommend working with Tony if you get the chance.”
“Ashley and Amber helped me out, and the service was great. They helped me with my various tasks and were friendly and fun to talk with the whole time. Seemed happy to be there and happy to help; I hope they are there the next time I come in.”
“Texas Security Bank is an A+ institution. While the bank offers stellar online services, it’s clear they’ve created an environment where customers and community members are known, respected, and appreciated.”
“We had a very positive experience at Texans Credit Union thanks to April Weaver. Initially, there was some confusion regarding opening a new account because of a previously closed account with a small outstanding balance. Rather than simply ending the conversation there, April remained professional, courteous, and willing to look into the situation further.
She took the time to research the issue, explained the available options, and helped us find a solution. We were able to pay the outstanding balance, and she advised that a new account could be opened after the required waiting period.
We truly appreciate April's patience, professionalism, and excellent customer service. She treated us with respect throughout the entire process, and it's employees like her who make a lasting impression. Thank you, April, for going the extra mile to help!”
“Went in to open a new checking account. Tyler was easy to work with and knew his product. He helped guide us through the various choices we had. Great start to a new banking relationship.”
“This branch is exceptionally managed. Emma does an incredible job. The employees Taylor, Crystal, Lessie, Natalie, Porsha are amazing. They are very friendly & the service is outstanding. A great place to do all of your financial responsibilities. They have very competitive rates for all type of loans as well.”
“Do NOT bank with Credit Union Of Texas, since banking with them they have continuously fired and re hired mass people and nobody absolutely nobody knows what they’re doing. They offer you a skip a pay for the HOLIDAYS send you a text tell you, you qualify and all the ENTIRE time it is as if you are actually doing you’re own skip a pay when THE BANK is giving it to you! And then after years of setting you up on this SCAM of a HOLIDAY SKIP A PAY they will then tell you, you have had too many you no longer qualify. Excuse me? You guys were the ones telling me in the beginning IT DOES NOT COUNT AGAINST YOU it’s a HOLIDAY skip a PAY. That’s like WALMART saying the SUGAR is FREE and then arresting you for taking what they offered! AND NOBODY CARES because it’s not their credit! THE BANK AND THE EMPLOYEES LIED and SCAMMED me for years and SET ME UP! I feel defeated and devastated and to make matters worst look at the message from the photo! DO NOT BANK with them or finance your car! Jared the District Manager does not care about the MEMBERS at all and to make matters worst I was continuously told since December 1st he would call and the issue would be resolved just for today on the 23rd during an ice Storm that they can’t acknowledge what they offer! Worst bank ever I suggest you go through Navy FCU or RBFCU much better financing and banking! Learn from ME! Very high turn over rate and all they do is LIE! I have reported them to the BBB and FTC nobody should get done nor treated the way I was treated! They continued to lie and not resolve the problem at all! The entire BANK is a FRAUD! 5 stars to warn YOU because nobody warned ME! And the banking part is even worst you’ll get an over draft fee because their system is not updated and process payments very very late! Go to a better bank and thank me LATER save yourself! And don’t even try to contact MEMBER SERVICES nobody knows what they’re doing! Remind you I’m not a new MEMBER I’ve been a MEMBER since 2019 and they DONT CARE RUN FAR AWAY from this BANK they will ruin your credit and your LIFE!”
9AM - 5:30PM
2475 Arapaho Rd, Garland
Banks
“Our guy Andy gave us the best auto rate for our pre approve loan. Quick and easy process. And very friendly excellent service. Will definitely do business again with him.”
9AM - 5PM
113 E Farm To Market 544, Murphy
Banks
“This is an amazing, welcoming, and truly supportive branch. My wife and I recently visited to open an additional account and link it to our existing accounts. From the moment we walked in, the service was excellent.
Blake Hanegar was outstanding throughout the entire process. He was incredibly knowledgeable, clear in his explanations, and took the time to guide us step-by-step. His polite and friendly attitude, combined with a touch of humor, made what could have been a stressful banking task feel smooth and even enjoyable. He’s a true customer service expert and went above and beyond to make sure everything was handled perfectly.
Highly recommend this branch, especially if you get the chance to work with Blake. 5 stars!”
“I have been a customer for years. Couldn't be happier. You pick up the phone, call, and real people answer. These real people are super nice and try their best to get your problem solved. They also return calls. Short lines, if any. They are the bank we had in the 80's and 90's.”
“Staff is very friendly and professional.
New location is welcoming and well lit.
You no longer have to walk through the offices to get to transact business”
9AM - 5PM
1010 W Exchange Pkwy Suite 2170, Allen
Banks
“I did not catch their names but the staff here was AMAZING!!! Well, I only interacted with the woman there, but I’ve never been treated with such kindness before from a representative!! She was efficient, saved me from closing an account, and even noticed my upcoming bday! This will be my location from now on! Thank you ma’am. Someone broke into my car last night and you never know what people are going through so a little went a long way today! Thank you!”
9AM - 6PM
2580 FM 544, Wylie
Banks
“I had a great experience working with Alex Ortiz. He helped me open a new checking account quickly and made the whole process simple and stress-free. He also guided me through getting a loan to buy a car, explaining everything clearly and making sure I got the best option. Very professional, patient, and helpful—I highly recommend him!”
“They truly care about you here, and they have even driven over to my office to help with with my business banking needs. Adriana is always on target when I need help!”
“It is such a breath of fresh air to do business with an institution that you can pick up the phone and talk to a human being. As a business owner, it amazes me how disconnected the rest of the banking industry has become. Thank you, Brian Dale, and the rest of the team at CBTX for being there!”
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“This place is the best. If we have questions they are answered with courtesy. If we have a problem it is explained and fixed with expediency. The have kept us up to date regarding PPP program. I just can't say enough about these guys and gals. They have always worked hard for us when getting business loans. If you haven't signed up for an account here, you are missing out on some great benefits and people.”