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“I wanted to give a five star to Mr. Jonathan who was more than helpful in getting me setup with a new phone, he found and told me about an awesome deal that was available for me and was able to troubleshoot and fix my issue.
He was beyond patient with me which took over 1 to fix my problems and update everything on my new phone.”
“Found a Verizon store very close to Longs Creek. The manager, Devon, assisted us and did an excellent job. Very nice, helpful and knowledgeable.
The local neighborhoods should be using this store. The staff is always awesome and there is almost never a wait to have someone assist you.
If I was the owner I would put fliers in the mail, on apartment complex cork board and at nearby restaurants. Nice, clean, convenient location just down the street. A new phone is less that 30 minutes is a record.”
“AMAZING SERVICE! Miss Isabella specifically gave me her all and the most amazing customer service.
I had previously gone to just about every other T-Mobile store in the area not being helped at all, and given completely different answers by all stores. I took one last chance and made a bit of a trip to this location. THEY GAVE ME THE BEST SERVICE! Kind and helpful while also being straightforward and clear. My situation was a bit of a tough one, but it was completely handled in the end all thanks to Miss Isabella. She legit sat on T-Mobile support line getting everything handled for me for about 30 minutes. I felt listened to and understood. Because of Miss Isabella and her amazing service, I will be coming to this specific store if I ever need any help again. THANK YOU SO MUCH MISS ISABELLA! You deserve all the kindness, and thank you again. ❤️”
“Outstanding service. From my initial phone call to the Schertz office, outside cable linemen to the installation technician. Everything was very professional with a focus on customer service. My internet service is great. GVEC has the entire process right.”
“Highly recommend for phone repairs! Fixed my phone in just a few hours, and the employees were very helpful,and the service was amazing. I will be coming back again if I need repairs”
“Me and my husband went To T-Mobile to up grade our phones today. We were greeted as we walked in. Ken helped us, my husband told Ken what we needed and the best deal that could be offered. Ken gave us what we wanted and he was so Perfectional. Will make this my T-Mobile store.Thank You Ken.”
“Added a new plan, bought a new phone, and transferred data between phones. In and out within 45 minutes. Danny, my very helpful T-Mobile Associate, was absolutely wonderful. Very attentive, professional, and skillful. He was a pleasure to work with and reflected very well on the store.”
“Came in overpaying for my phone bill with t-mobile. Left with a new bill that was half the total of my previous, yet with more services.. Alex at the front desk went out of his way to take care of me and hooked it up with a free speaker n tablet. Come here if ur bill is too high.”
“Justin absolutely crushed it! His customer service was top-tier—knowledgeable, patient, and totally on point. He walked me through all my options like a pro and made everything super easy. 10/10, would definitely come back!”
“Outstanding Service at Spectrum Mobile – 22702 US 281 North, San Antonio, TX 78258
I want to sincerely thank the team at this Spectrum location for their exceptional service and support. Manager Matt leads with integrity and professionalism, creating an atmosphere where customers feel truly valued. Sales associate Johnny was absolutely phenomenal—his patience, product knowledge, and genuine care made my visit smooth and stress-free. A few days later, Alexandra stepped in to assist with a very complicated and challenging issue, and she handled it with grace, clarity, and determination.
This team didn’t just meet expectations—they exceeded them. They worked together to resolve my account concerns, explain my options, and ensure I left with the best possible outcome. Their teamwork, empathy, and dedication reflect the kind of customer service that deserves recognition from Spectrum leadership.
Thank you, Matt, Johnny, and Alexandra—you turned a frustrating situation into a positive experience. I hope Spectrum rewards your excellence. You’ve earned my trust and my loyalty.”
“Showed up yesterday after I had enough with AT&T. I was helped by a knowledgeable guy name nick! Great guy, great service, and great price! Nick was out standing and explained all my options and helped us pick the plan that suited us best. Thanks nick! Thanks spectrum!”
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“We went in to start a new account after dropping the horrendous Spectrum service. Miguel Pichardo was awesome with us. He was able to provide us with great rates on a bundle package and made sure we received our military discounts. Miguel was very professional, efficient and patient with us the entire time. He was very open to conversation with us while he was setting up our phones and getting our internet box setup. Overall he made it a great experience the entire time. Thank you Miguel, your time was greatly appreciated. We would recommend verizon to everyone. The internet box was so easy to setup once we got it home. It took us less than 15 minutes. Kudos verizon..”