“I went to 3 different locations before this one looking for electric tape, and a nice gentleman named Emmanuel helped us get a three pack and discounted it for us because I was only looking for a specific color they don’t have! So sweet to find we had a connection through Color Guard!”
“This place always has in stock the items I need for home improvement. Trust me , I always need something because I am equally good at breaking things as I am at fixing them. I like that can always get great service here . They even offer a military discount so proud that they support veterans. They even have a great supply of Christmas and holiday items . Who would have known? Parking: safe and easy and they will often bring items to your vehicle if too heavy”
“I have used this company multiple times for garage door remotes and parts. Each time they are very helpful and get me exactly what I need. Highly recommend these guys!”
“This is the best hardware store west of the Mississippi. Plenty of helpful staff on hand standing at attention and ready to help. They went above and beyond the call of duty for me today. I needed a sheet of diamond sheet metal to replace the grill grate in my charcoal grill, and I needed it cut to size. They had the grate, then carefully measured and cut it to my specifications. Come here for all of your DIY projects! Thanks again, Stokes Folks, and God bless! Justin”
“Thank you, LSG, for consistently providing excellent service! Mr. Tony did a fantastic job on my windows and was professional, friendly, and courteous throughout the entire process. I highly recommend LSG!”
“Flawlessy smooth process from start to finish. They provided me a quote over the phone when I first reached out, and I was able to schedule them to come measure the day after I closed on my home so we could get the ball rolling quickly. Cesar was very low pressure. He made a few suggestions, some I accepted and others I did not. He listened to what I wanted, and we ironed out a plan that would work. Installation crew showed up on time and got right to work. Props to the guys for working around my dogs, too. I had workers outside the home at the same time and could not put my dogs outside, so they were tethered to me on their leashes. One is very reactive and dislikes strangers. The installation crew was great about giving a verbal heads up if they were going to pass through the room giving me a chance to redirect my reactive dog. By the time the installation was done, my dogs couldn't have cared less about their presence. The crew cleaned up after themselves. The door looks fantastic, and I can't wait to enjoy it.”
“Old school store built on good inventory good folks and customer service. I've been a steady customer since it was a hole in the wall and the former owners would only turn on the lights for a paying customer. Oh fond memories of my early years in Houston. If you can't find what you need here you may not need it bad enough, they have everything that I have ever needed. Fasteners, tools, plumbing, electrical, painting you name it you can find it here.”
“Very knowledgeable staff. The class atmosphere was very grounding and the experience of using a variety of tools was invaluable. It was quite satisfying to make my own cutting board. This is definitely one of those rare places where people still have genuine appreciation for crafting things from scratch. I especially appreciate kind and patient teaching staff. Sam gets 10 stars for dealing with noob with zero experience. Classes are very popular and fill up far in advance. They would absolutely be popular summer camp option or even week long hands on intro to woodworking for young people. Worth every penny.”
“I had a great experience with this company. The technician was prompt, courteous, and efficient, and did an amazing job of cleaning my carpets. They were able to remove stains that I thought were impossible to get out, and left my carpets looking brand new. I also appreciated their use of eco-friendly products. I highly recommend this company for anyone in need of carpet cleaning services.”
“We were looking for a very specific Webber Genesis grill and drove from Fulshear because this store had it in stock. Bahman, the store Manager, was incredibly helpful and took the time to show me all of the features and options. Great store, great people.”
“Hi I went to Hamilton hardware store on 5230 highway 6 north houston tex 77084 and a lady called Valarie was so understanding ,good listener , friendly outstanding customer service I explain what I need it she even walked me there and showed me everything ? they had on those products of calendars ((keep up the great job you and the rest of your team thank you again”
“I had such a great experience at this Ace Hardware store! I was looking for some custom bridesmaid engraving and they offer same-day turnaround on their engravings— such a life saver!! Team member, Jacob, and store manager, Brian, were so helpful and kind! Will definitely be back for their services!”
“Star Furniture is a very nice top of the line furniture store. Their sales people have been with them for many years & have very pleasant personalities & they are not pushie in any way. They have the most beautiful showrooms & lovely furniture of every kind. We will be making another visit very soon..”
“I can’t say enough about the recent experience I had with the purchase of my new 3039R John Deere tractor. Craig Behrens took exceptional care in all phases of the process from our first phone call through to delivery. He took the time to understand exactly what I needed, answered every question thoroughly and made sure I felt confident in my decision without ever feeling pressured. If you are considering buying equipment from KRAandT, I can confidently say this was an exceptional experience from start to finish. In addition, I had some service and installation work done on my John Deere Gator at the same time. Nice job there as well. Great salesman, great service department and great dealership!”
“Dang. I find it a rare occurrence when I can just go to a place and get the hardware I need the same day… and I buy some uncommon hardware. Most of the time at Grainger and Fastenal I get told the items I want will take about 3-5 days to arrive. If I’m lucky, I can pick up maybe 1/5 of my order today and wait for the rest to arrive. Not today. Thanks to The Nut Place. I order only metric (get with the program) and the Nut Place had exactly what I needed: bolts, locking nuts and washers, all 8.8 steel, all zinc coated. No mixing and matching. No “half your order is in metric and the other half we’ll have to do imperial”. None of the “bolts are galvanized nuts and washers are zinc coated”. Just exactly what I wanted. No compromise. Company card so I can’t speak to the price and how it compares to others but when the others can’t deliver, the cost of convenience is worth every penny. Bottom line: this place COULD have the worst customer service and I’d still give them 5 stars because they do what other industrial supply companies WISH they could do. Take note, Grainer and Fastenal. Ps. please expand from Texas, the rest of the country needs you.”
“This gentleman stopped by in the Chase bank parking lot and seen my employees struggling to unlock their crane truck. He popped the door open with ease out of the kindness of his heart! Awesome fella! He was so quick about it, unfortunately I didn’t catch his name. But I will always remember this company. Thank you sir!”
“I had an outstanding experience with Empire Tool! The customer service was absolutely immaculate — professional, knowledgeable, friendly, and truly above and beyond. Their warehouse and selection of tools were incredible. If there is a tool you are looking for, I honestly believe there is a very good chance Empire Tool has it. I was extremely impressed by the variety, organization, and overall operation. As far as I’m concerned, Empire Tool went way over the top to provide excellent service and a great customer experience. It is refreshing to do business with a company that clearly values its customers and takes pride in what they do. I highly recommend Empire Tool to anyone looking for quality tools and exceptional customer service. Definitely a five-star experience!”
“We are doing a total renovation on our home. So far we have purchased bathroom floor tile, shower tile, flooring for the entire home, kitchen cabinets and countertops from this Prosource. We love everything and still have more to buy from them! Working with Sarah on the cabinet design was such a breeze. She is very professional, friendly and helped out with any questions or concerns we had. The manager Eric was a huge help with all the specs, as well. I highly recommend this location!”
“EAH did an excellent job repairing my pressure washer. The service was professional, efficient, and high-quality from start to finish. I’m very satisfied with the results and will definitely continue using them for all my maintenance and service needs.”
“The entire staff here is helpful, courteous, and professional, always ready to assist you in any way they can. The moment you walk in you are greeted with a smile, and a welcome. I purchased a mailbox post not realizing that for me it would not be that easy of a task to assemble it. I called and asked if they could help me. I brought it in the next day and Robert was very egar to assemble it for me at no charge. I have made other purchases from them and have always been satisfied with the results. Unlike the big box stores you do not feel lost. Their prices are comparable to the big boys.”
“I was there for paint and the gentleman at the paint counter was very helpful and friendly. I’m happy to say if his level of service is consistent, this will be my new go-to spot! I’m leaving the big box orange and blue stores because of their police surveillance cameras. So hopefully Bering’s stays away from that.”
“Excellent service !! From the phone service ' walking inside the store and walking out the store.. if I cant ill give them 10000000+ star! Dont get intimidated with the workers in here . They going to help you regardless if you know what your need or want 💯 .”
“Had a slight issue with a recent purchase, Ronnie, Tony, and Francisco helped me out, they’re awesome. I will be coming back to Harbor Freight to spend more money on tools and equipment.”
“Great store with a wide variety of automotive tools from welding products & welding machines to power tools, hand tools, every possible thing you may need from a professional to do it your selfer. This particular store is slightly bigger than others there for is has more products.”
“I am so happy I found this place! I needed a buffer repaired for a job I had tomorrow. I’ve been researching and turned away, but these guys were able to repair it for me! Amazing & life saving. Thank you!”
“These guys go out of the way to help when things are broken. They recently located an impossible to find Kessler part in less than a week. Helped us get back up and running on a very expensive downtime job.”
“I've never experienced this caliber of customer service. They will do anything they can to ensure that the customer is beyond satisfied.Not only that, but their products are excellent quality and a great price. They take pride in quickly and accurately getting your order to you as soon as possible.”
“Acme has recently moved to a new location. It is not convenient to go to ther new location. The old location is centrally located right off Shepherd & 34th. We were sorry to see them move.”
“Nice people. I needed somethings, they said was in stock. They spent the time locating it instead of saying I can't find it. Great source for woodworking stuff.”
“I want to thank Sherri at Bering Hardware for going over & above to find a purchase receipt for me. It’s been 6 months and she was so kind to take the time to locate it. Bering is such a wonderful store & Sherri is a perfect ambassador for them. Thanks again!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.