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“I just left this bank and Anita and Amy were amazing. Honestly the whole staff were incredible. Some of the best service I've had in years. I get people go through tough times and that can reflect in the interaction so some of the reviews here are based on "Its an emergency can you help me now please" instead of if the person genuinely took interest in their initial issue. Literally some of the nicest ladies I've met and I travel ALOT so that's saying something.”
“I went into this Wells Fargo to get a document notarized. Johanna the bank representative who helped me was fantastic. Friendly, kind, compassionate, helpful, and funny. I would highly recommend banking here and asking for Johanna to get your banking needs handled by this young professional.Thank you, Johanna and Wells Fargo for a great experience on a busy Saturday morning.Pro tip for you Wells Fargo customers out there: book an appointment on the Wells Fargo app or via your online banking portal. It's so much easier when it gets busy.”
“I love this branch. I’ve with DATCU I’ve 40 years. Living in Carrollton for the past 23 years this is my branch. Customer service outstanding and I also love the online chat.”
“Such a joy to work with Miss Magaly at the bank. She has helped me out several times and I’m so grateful for her efforts. In fact all of the staff members do an excellent job. Many Thanks”
“I just wanted to mention how nice, helpful, and respectful a banker named Faraz Kazmi has been to me every time I go in this branch in The Colony Tx on 121 . This young man is a good example how all American men in a business should act towards a customer. I appreciate it and wish you the best Faraz.”
“Awesome customer service. When you call they are so will to walk you through any issues you have. They have helped with several issues due to my slow moving memory.”
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“I would just like to acknowledge Ms/Mrs. Antoine for her amazing awareness and customer service skills. I was unaware of my actions appearing suspicious. I was trying to be proactive with another task while getting assistance from her. So she was persistent with asking probing questions to make sure I was really the account owner. I honestly was offended until after I answered the questions correctly and she revealed to me what I was doing that was a red flag. I instantly was embarrassed but very grateful for her awareness because she treated my account as if I was a billionaire and that gave me much reassurance that I am banking with right people. We had a good laugh and of course I apologize but I just want to make it known publicly that Ms/Mrs. Antoine is doing a phenomenal job! P.S. I intentionally didn’t disclose my mistake just in case any scammers are reading the reviews too.”