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“Had to wait 25 minutes for my order I placed online. I believe if companies are going to offer this service, they need to make sure they have enough personnel to handle it.”
“Love my new red dress from JC Penny’s.
This location has a great selection unlike the one in the mall. They have an Ashley Graham line of women’s clothes. Well stocked.”
9:30AM - 9:30PM
2916 Interstate 45 N, Conroe
Department Stores
“Of course it depends when you go, but this trip, the store was well-organized but not overstuffed, which is sometimes an issue. Closest TJ Maxx to me and it's a nice little store!”
“Love the clearance racks & all the extra discounts when you check out. But trying to find someone to help you once you venture to the back is almost totally impossible. It feels like a grave yard & the customers are on their own. Not enough people working the floor.”
“Had a computer issue yesterday, a chat box trying to download. Unplugged it and called Best Buy Conroe to take it in. Called about 1:30 and got an appt. for 4:40 that day, very surprised, I'm in Huntsville. Walked in the store 14 min before my appt and was greeted by Ann A in the geek squad.
Looked at my computer and noticed a program that was downloaded 2/3/26. Some type of estimating program, someone was trying to remote hack me.
Still watching everything closely and changing passwords and usernames.
Very pleased with the Geek Squad and Ann A.
Very pleased and will refer!
Thanks to team Best Buy in Conroe and Ann A!!!”
“Good location, clean store and items I was looking for were in stock. I had a good customer service at check out, Jairo was very polite and nice, it's so rare now to have a good customer experience with cashiers at any stores. Slow, lazy workers with a lack of facial expression are representing many retail stores nowadays.”
“Usually a bit messy, often unattended kids running about in and out of the clothing racks and adults sitting idlel on furniture to be sold. The cashiers tend to be ho-hum, very slow about shortening long lines of customers waiting to check out.”
“This is a nice, clean, family friendly store with all of the items I was looking for. My cashier, Janie, was very nice and spoke with me as she scanned my items. I felt welcomed and appreciated as a customer.”
“Pat and Carlos in the garden center were so nice and helpful loading 40 bags of mulch in my truck. They made sure the load was safe and secure for the drive home…even strapping it down for me.”
“Excellent selection, excellent management and customer service!! Most helpful employees from locating items,to checkout and loading. Great food at the food court always served by a very busy but committed staff. No kiosk like the woodlands just first hand customer service. Lines can get long but that only attests to how much customers love their pizza, hotdogs and other items. They have always been fast, efficient and eager to please!”
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
“The staff was friendly, the store was clean with No boxes left out on the aisle's, they had a nice sale going on and we were able to pick up few extra things which was nice. They even had an area outside so I guess staff could have lunch or break, I thought that was nice to for the employees. Overall we had a good experience and looking forward to our next visit. Ty”