{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“My go to Home Depot! They always have good customer service. Just today Michael helped me load up my concrete stones without being asked. Very friendly and professional!”
“I had an amazing experience at Home Depot the other day thanks to Bryan in the lumber department. He went above and beyond to help me with my project, making sure I had everything I needed before I left. Even when items weren’t in his department, he still took the time to assist me and point me in the right direction.
Bryan showed excellent customer service, kindness, and genuine hospitality. He didn’t rush the process and made sure I felt confident about my project. It’s rare to find someone that dedicated and helpful he truly deserves recognition for his hard work!”
“I recently ordered paint for curbside pickup, which is much easier than bringing my three kids into the store. Khalil delivered the paint with a huge smile and even offered me a cold bottle of water. His kindness made me feel less guilty about using the curbside service. Excellent customer service!”
“I would like to take a moment to recognize the outstanding customer service we received from Priscilla, a sales associate at Lowe’s located at 501 South Plano Road in Richardson, TX on March 15, 2026.
From the moment my wife and I approached her for assistance, Priscilla was attentive, knowledgeable, and genuinely invested in helping us. We were trying to find the perfect colors to match our patio furniture, and she went above and beyond to guide us through different options, offering thoughtful recommendations and ensuring everything coordinated beautifully.
Her patience, professionalism, and eye for detail made what could have been a stressful decision an enjoyable experience. It’s rare to come across someone who truly takes pride in helping customers the way she does.
We cannot express how grateful we are for Priscilla’s help. She is a true asset to the Lowe’s team, and because of her, we will definitely return for future projects.
Thank you again, Priscilla, for your exceptional service!”
“Today I walked into Lowes and ran into Brian. I was looking for a few items for some outside work. He actually cared about my needs for what I needed. He helped me find everything I needed. I also had some questions regarding flooring and he qalked me over to the flooring department and walked me through everything I needed as a DIY customer. I highly recommend Brian for everything you need at Lowe's because we walked all over the store. Its hard to find good help but I'm glad I found Brian. Very knowledgeable and understanding to what I was looking for and I will be back and I hope he is there. 5 Stars for Brian and the Young lady at the customer service for helping me have an amazing experience.”
“I am writing to highly commend Kevin in the Paint Department. Every time I visit this Lowe's, I specifically check the schedule or ask the front desk if Kevin is working because his expertise is unmatched. He is incredibly knowledgeable about the products, but more importantly, he is patient and takes the time to truly understand my vision. Unlike many retail experiences, he is never dismissive; he listens, offers valuable professional opinions, and ensures I leave with exactly what I need. He is the primary reason I choose this location over competitors.”
“Great store. I did bump into a very dedicated salesman from an independent HVAC company who eventually became over zealous. But I don't care, Lowe's still beats any alternative.”
“A truly rewarding experience as a parent to get your kiddo introduced to the carpentry and other fun stuff like painting & creativity! For those who don't know Home depot has kids workshops on 1st Saturdays of the month.”
“I had a great experience at the The Home Depot warehouse. Lendy provided excellent customer service and was very professional, knowledgeable, and helpful. She truly went above and beyond to assist me. Her supervisor, Gandhi, was also very supportive and made sure everything was handled smoothly. I really appreciate their professionalism and outstanding service.”
“Everything I was seeking was there, but some of it was not where one would expect (even the help). Kudos to the sales associate who located the "missing lumber" location and then brought it to our checkout register, making Lowe's our one stop after all for the day's yardwork.”
“Exceptional service, truly world-class! That’s the level of support I received from the team at the Allen Home Depot.
I don’t usually write customer service reviews, but my recent experience was so outstanding that I felt compelled to share. I faced a challenging order with a major issue from the vendor, but the staff at Allen Home Depot went above and beyond to help me. They provided 110% support and resolved all my issues, ensuring I received the product I needed. This was a top-notch experience, and I’m especially grateful to Brenda, Jessica, and Justin for their unwavering assistance throughout the process.
It’s clear that the entire team at Allen Home Depot shares the same positive, customer-first attitude, making it a place I’ll gladly return to.
A fantastic experience overall!”
“I had the complicated order today of getting 12 gift cards at $25 apiece and had to do it one at a time at customer service and they were so nice and understanding and helpful even as the young woman was in training. Thank you Lowe's in Garland.”
“I recently paid my bill at the Lowes in Rockwall and inadvertently left my envelope with my receipts and some other papers there. The Cash Administrator, Angie Havens, returned my items to me in the mail with a nice note. I really appreciate that kind of customer service! Many thanks and kudos to Angie--she is quite an asset for your company.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“1/2/26: Stopped by to pick up a couple of propane tanks, in ahead of the storm. I met Kelly in the garden area, and she was extremely friendly and helpful. I picked up a couple of tanks, and she told me that they were out of propane, and to call the next day at 8am. I called at 8:05 am the next day, and was advised that they had propane. I showed up ten minutes later, and after waiting 45 minutes in line in 39 degree weather to fill up my tanks, I was a happy camper. I had good conversation with some of the other customers. The gentleman filling the tanks was very friendly, and didn't seem bother by the line that continued to grow. I am grateful for TSC and their staff for providing a much needed service!”