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“A solid five stars for this outfit. They were there before, during and after installation of our new fiber internet service to see that everything was running smoothly with our internet, devices and phone.
GREAT SERVICE and the price was competitive too.
I recommend them to anyone.”
“Came in to see about adding a line. Andres was very helpful and very nice. Great customer service. Highly recommend the boost on 700 north and redwood rd
.”
“I just wanted to say that Jessica at the store was really positive. She knows her stuff and she did a great job helping me and she knows how to sell :-) OK I just post it.”
“I had such a great experience with Abby at Sumo Fiber (Utah). We called in because our internet wasn’t working after a Utopia Fiber tech had replaced our modem, but our Netgear router still wouldn’t connect. We tried everything and nothing was showing up or working.
When I first spoke with Abby, she was honest and told me it looked like our router might be outdated and that we may need to replace it. We ended the call, but what really stood out was that she didn’t stop there. She reached out to her manager because she was still thinking about our issue and wanted to double-check.
She ended up calling us back and explained that our router was a unique model and not something they see often, but her manager had seen it before and suggested trying a specific button. That one simple step fixed everything instantly and saved us from having to buy a new router.
It really meant a lot that Abby took the extra time to ask questions, learn something new, and follow up with us after the call. She could have easily moved on, but instead she went above and beyond, got our internet working, and saved us money. Excellent customer service like that makes a huge difference.”
“Spoke with Roger about some questions that I had about service and speed. He was super informative, gave me the information I needed, and suggestions about equipment. Thanks”
“The team came in to install our internet when our complex converted systems. They were so amazing from start to finish! Friendly people who took their time to make sure our unit was up to date and ready to go. The internet quality is also fantastic. We couldn’t be happier!!!”
“I was in there today. Retired Marine. I was waited on by Edgar. If I could give more than five stars I would. Outstanding service. Excellent knowledge. I even wanted to give him a tip and he would not take it. Customer service was outstanding. He did every single thing I asked. I am a very satisfied customer. Because of him”
“A really amazing experience! Gage made sure we got the best plan possible, did all the work for us, and helped my family get the best discounts, use him if you come to this store!”
“They are so responsive. I wish everyone gave such good customer service. Any issue is immediately taken care of. I hear neighbors complain about their internet provider and all I can say is that they should give Echo Broadband a try. I really appreciate how reliable they are. Greg”
“Jeremy is amazing I came in super upset I locked myself out of my phone he factory reset it for me I now have access to it and I just want to super thank him and boost Mobile for making my life amazing”
“Great guys! Sales people (Tim) and the technicians (Jacob and Justin) were fantastic, easy to work with and very professional. Impressed with quality service and real fast installation.”
“I had ported my phone number from Verizon to a Business account at T-Mobile. There was an issue with my phone needing a T-Mobile eSIM, and I needed T-Mobile's help. Kazumu was THE BEST! He stayed attentive and helpful while I made several phone calls to locate all the needed information. A calm, steady hand during a stressful moment is very appreciated. Huge sigh, and a huge Thank you!”
“Nick and Peyton were friendly, knowledgeable, and helpful. I felt like everything was done painlessly in getting my data switched over to a new phone. Appreciated their help a lot.”
“Avidbit is our go to for business phone systems and should be yours as well! We tried many different providers over the years that always fell short. Avidbit bridged that gap for us the moment we signed up! Their software includes computer screen pop up’s for incoming callers and includes business texting as well. They also built a special program that integrates with our shop management system tekmetric. If you are looking for a 5 star experience with a phone company at a reasonable price you have found it. These guys rock! They get 10 out of 5 stars!!!”
“The gentleman with long brown hair was extremely calm & helpful. I like that vibe when needing help. He helped me figure out I had insurance (Totally forgot I had insurance lol) and can go that route for a new phone. Super legit & laid back. Now I've got a new phone en route and am still a happy camper. Thanks again good sir & Tmobile. You always take care of me.”
“Highly recommend this place for your xfinity mobile and internet help. I had spent over 8 hrs on the phone with xfinity and did not get my problem resolved. Went in person and got my account fixed and resolved. Keleb was great at listening and helping .”
“Went there because of having problems transferring my phone to a separate account. Although problems kept coming up during the process, George stuck it out and stayed with it. When it looked like it was going to go into the holiday weekend he told us he would have his phone and to have the store to contact him where he would be camping.”
“Today I chatted with Jeff and Robin who helped me some technical stuff, they're awesome and super chill. Thanks you guys!As always, a shout out to Naldo and Sijie! They've always been incredibly patient with my technical prowess... lol This team is amazing, I support and encourage you to utilize their services. Rock on my friends! Thanks again, and take care. -EO ✌️”
“Fernando, our sales rep, was phenomenal. Worked on getting us the best price possible, we moved from consumer cellular, got us hooked up with internet and phones, transfered our data and taught us how to use our phones. Recommend going to him! Greag service and friendlt face. 11/10”
“Ricky was really helpful!! He was able to get done what other costumer service reps for Xfinity were unable to do.
Xfinity online customer service is a fraud. They claimed to have sent a router which never came. A week after ordering I went back in and realized there were additional forms to send in. Three weeks later I reached out to customer service and they claimed it was never shipped and there were no orders in to send it. So the first month of having the router on our plan was useless. Management at physical locations should be able to remedy this by extending the current rate for the router for the one month we did not have it. But such a solution was not offered.”
Open 24 hours
Salt Lake City
Internet Service Providers
“Mike provided exceptional service. Even after disconnecting my home landline and losing my multi-discount, he went the extra mile to find me the lowest possible rate. He truly went above and beyond.”
“10/10 Thank u both to J Cole and Ethan for helping me out! They were both professional, friendly, knowledgeable, and made this chore a more enjoyable experience. J Cole was the one to encourage me to stay and that they could help me as soon as they could after I was worried about the wait and wanted to try other options like Verizon before they closed. He even found me a used cable for my internet motum to save me money and a trip! He really went out of his way when i saw how busy he was. Ethan was also very patient and efficient in making internet set up during a stressful move as smooth as possible as well as convincing me to try the Xfinity app. They both have made this a solid go to place if I ever need any further assistance after they helped me out with what was a really stressful day and moving process. Thanks guys!”
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“I had a recent issue with my internet and could not get my router to connect to my home WiFi. Which is really bad news considering I work from home!! Keystone sent a couple of gentlemen to my home and had me back up and running SO quickly!! Come to find out, I had a cable set up incorrectly. But, they were patient with me, fixed the problem and were SO friendly!!”