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“The manager Andy at the outlet mall in Provo helped me find exactly what I went in for today super helpful kind and knowledgeable. Will definitely be going back anytime we need slacks or dress shirts.”
“I absolutely love the sister missionary mall! I went to Argentina and had no idea what kind of shoes I needed, but the girls there were the nicest ever and so helpful with getting me the right shoes! I had such a positive experience and felt like the workers took the time to get to know me and help me out! Highly recommend doing your mission shopping here! You won’t regret it!!”
“Great customer service when the store manager is there. When shes out, I notice some of the girls chat together and forget to check on customers sometimes. Other than that, cute store. I always look forward to the swimsuit sale.”
“great customer service !!!! i’m not a typical hot topic shopper but Peter explained everything to me very well without making me feel dumb for not knowing lol”
“I hesitate to share because I want to keep The Busy Biddy all to myself!! I LOVE this venue! It is really the only place I shop for gifts, Halloween and Christmas! Janet and her team are pure magic!”
“Maurice's is one of the only stores that offer such an elevated and wonderful shopping experience. All the employees are so kind and are like your personal shopping helper. They take all your clothes to a changing room for you and try to find styles and sizes for you. I normally do not like being assisted when I'm shopping but Maurice's has figured out how to some how manage being so helpful without hovering almost like shopping with a friend when you need another size of something. We scored the best new school jeans haul for my daughter who is in the inbetween age where kids jeans dont fit but neither do womens. I love that they offer short/reg/long sizes for my daughter with small waist but long legs. Miriam helped us and was so kind and helpful.”
10AM - 7PM
246 W 1300 S, Orem
Womens Clothing
“I went in today to get some men’s Christmas pajamas for our family. Originally, I was going to order them online, but the coupons I had, wouldn’t go through online. I went in store and found most of the pants I needed. I checked out with Lisa and was able to get the coupons added. After I payed, I realized there was a dollar price difference between the pants I saw online, and the pants I bought in store. Lisa explained it was a gender difference in the pants, and I realized I had grabbed all women’s pants instead of men’s. Lisa helpfully explained the difference and helped me order all the pants I needed from online, with the same discounts. And then she returned the women’s pants for me. Lisa was so optimistic, friendly and helpful. I will be returning for good customer service!”
“Gap has always been good; but what made my visit this time was Matt. He helped me find styles that I wouldn’t have picked for myself but loved. He knows style and loves his job!”
“Jacob was so helpful. He helped me get a second pair for 50% off and an amazing reusable bag. So friendly. He even showed me a cleaning kit I didn't even know you carried”
“Gap has always been good; but what made my visit this time was Matt. He helped me find styles that I wouldn’t have picked for myself but loved. He knows style and loves his job!”
“I love Nordstrom Rack! The team is so kind and helpful! Megan told me where to find everything I needed and helped me check out quickly and efficiently so that I could quickly get on with my day. I’m so grateful for her attention to good customer service and quality.”
“I needed another dress for Temple work, and I was in and out and about 15 minutes. Book or other locations. But I told her what I needed and she knew the exact dress and made it quick for me to find it. The gal that helped me was very kind and you could tell she really liked her job.”
“I will always be a loyal customer of Buckle because they carry my favorite brand of jeans- Hidden. I went in looking for something specific and normally I hate being helped by sales associates but Karen was so helpful in helping me find what I wanted without pressuring a purchase. It felt like shopping with a friend!”
“The experience was good the way that they run the store definitely allows you to be able to try on as many dresses as you can in the hour with your assigned room. Although I did end up purchasing a dress here yesterday that was just beautiful. I did make the mistake of not looking up the price online from the original seller. The dress had been marked up about 30% from what I could have bought online. I realize you gotta make a profit and it is beneficial to try it on in store but I would have rather paid a lot less. Anyways nothing I can do now and I'm really happy the dress, just be warned if that's something you care about.”
“I've come to this location twice and have interacted with the store's general manager both times. She was friendly and provided excellent customer service. I'm so grateful to have a J.Crew Factory in Orem!”
“The University Mall Orem is my favorite clothing store. The employees are very helpful, without being pushy. They are personable and friendly. Most of the clothes in my closet are from Chico’s and it is my go to store. I know I can find something quality that fits well.”
“First off let me say the customer service is amazing from this store! I’m from Colorado and I called 6 or 7 stores in about 7 states for a specific item because they are sold out everywhere!! A pink pumpkin Marie bag for my wife’s birthday. Emily and Sam went through all the channels and talked to their higher ups and were able to get it shipped to me here in Colorado!! I can’t thank these two enough for the hard work and dedication and going above and beyond! You guys have made this gift that much more special I appreciate it from the bottom of my heart thank you.!!! you guys are amazing!!!”
“My experience in store is always so positive. I called over the phone to ask a question about an exchange and the girl was so helpful and went out of her way to look for the item I wanted.”
9:30AM - 10:30PM
222 W University Pkwy, Orem
Womens Clothing
“I came here for a pair of shoes which I was able to find. But they are always such a complete mess to find and never in the place that they're supposed to be. Staff was really friendly and helpful.”
“Katelyn did my ear piercing yesterday and did a fantastic job! Highly recommend Icing and Katelyn for getting an ear piercing done. She is fantastic & the store is adorable!”
“(Translated by Google) Good service good quality in what they sell. Kind! Very good experience!. Thanks(Original)Buen servicio buena calidad en lo que venden. Amables! Muy buena experiencia!. Gracias”
10AM - 8PM
1281 S 800 E, Orem
Womens Clothing
“I went in some Amazon returns, and did not appreciate that the Amazon return desk closed at 7pm when the Amazon website said it was open until 9pm. I DID appreciate Ryan, who helped the woman in front of me with her return and then scanned my three items, despite it being several minutes after 7pm. Shoutout to Ryan! I also appreciated the $10 Kohl’s coupon I got for making an Amazon returns in store.”
“The employees were kind and helpful I had a lot of fun talking to the cashier lady, Im a bit of an extrovert so I feel bad for being not as responsive but I like her, other then that he service was good”
“Y'all have the cutest dresses! I bought 2 of the "Light my Fire" dresses. One was for my covid courtroom wedding and the other one was for my after wedding pub celebration, this is where I watched the Atlanta Braves win their NLCS game 2.”
“I came into h&m on a time crunch needing a black suit. The employee that helped me was very very polite, understanding and focused on listening to my needs while also giving good feedback. The suit I purchased was very reasonably priced. This got me out of a jam but when I was in a suit pickle. If you need suits quick and cheap go to h&m. Take note that the pants all come standard length and will need to be altered, tailored or worn long.”
“The associates and manager in the Orem location were so nice. They offered a fitting room to try things on when my hands were full with my stroller, diaper bag, etc. They had so many cute clothes for fall. I certainly WILL be back and now know where to shop for all seasons!”
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“The store was cute, loved all the color coordination, and plenty of different sizes for every type of body. However, it’s not getting full 5 stars because I was trying to find a specific type of dress and thought I found it here. I put the dress on hold so I could look around some more to make sure there wasn’t another options. When I came back 30 mins later (this was midday), they told me they put the dress back on the rack. What is the point of a hold if it just gets put back right away? And how many times was this done to others? Either reeducate them, learn how to communicate to the other staff members or hire staff that will actually do the job the right way. This kinda thing can be an easy fix. I’ve worked retail 8 years. When you put something back, it’s intentional, not a mistake unless there’s poor communication between staff members.”