“Alex was super helpful and nice with getting me new shoes for work. The other workers were also nice people and pleasant to speak with. Easily my favorite place to go for work shoes 👍”
“CASH WAS AMAZING!! Cash checked in on me multiple times during my shopping experience. He made himself available to me if I had any questions. I was nervous to ask for help for hat advice and sizing questions. He did not hesitate he whipped out the measuring tape got me sized gave me some direction with hat size and color options available. He made me feel comfortable and ultimately I ended up buying the hat. The hat was a little dusty and wasn’t too thrilled with the shape of it. He was super excited and got it all cleaned shaped and looking real good. Thank you cash for the amazing service!!”
“My random shopping at Carters have always been so phenomenal. The staff is always helpful from phone calls answering questions. Being senior citizens relizing how friendly ,to asking if I found everything. I believe many times we don't understand their policies to having our own beliefs on being on the front line . Take time to understand customer service.God bless”
“Great experience at Nike. They currently have a really good 60% off promotion, and I found some great men’s styles. I especially loved the hoodies. The customer service was also very friendly”
“Backdrop: 10 & 7 yo boys getting shoes with grandma - who is having a good day during chemo, but still feeling wiped out. Go to FF because it’s right next to ON and can do both in 1 stop. Not sure where to most efficiently start so ask - Abby points me in the correct direction. 7 yr old takes 10 minutes. Abby asks halfway through if we are finding everything, which at that point I was. But 30 min in can’t find anything that fits 10yo. I am fading very fast. I spy Abby and ask for more help. She returns in a couple of minutes arms full of various sizes, brands and styles. By this time I wish i could lie down but clearly that’s not an option!! Abby disappears again after we sorted through what she had brought, and returns quickly with perfect fits and options! She clearly sensed I needed real help and just did what she could to get the job done. When I got to the register it was Abby behind the counter. “I’d love to speak to your manager,” I said, “but I bet that’s you!” She just smiled. So I went ahead and complimented her on the CS, told her how great Abby was, but there was no one higher up to tell what an awesome representative of the company Abby had been. My guess is Abby treats all her customers like she did me, and for all I know, she didn’t have any idea how sick I was feeling. But her attitude is reflected in the store - organization, cleanliness, clear signage, good service. She is a model to her team, and she has instilled that positivity and helpfulness in them. In my whole life, I have never had such impeccable customer service, and I used to train retailers in CS. So I hope Abby’s manager, wherever they are, reads this and gives her a shout out. And oh, yes! Great shoes!! We came away with 4 pair!!!”
“I had an amazing experience the other day at Tilly's! I do not remember the workers name but I believe it was Grace. She was so helpful and sweet. She talked to me about the top I was getting and was so kind! This location has amazing great team. :)”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.