Internet Service Providers near Annandale, VA
30 locations found near Annandale
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Internet Service Providers
Internet Service Providers
“I recently switched to Verizon. I was assisted by Michael and Adeel at the Verizon Russell Cellular location in Lorton. I have found both Michael and Adeel to be exceptional in their professionalism. They have gone above and beyond to help us with the numerous changes we have had to make. I appreciate their patience. The experience I have had at this location is the best customer experience I have had with any wireless carrier. It's refreshing to be helped by knowledgeable and kind representatives. Michael and Adeel deserve recognition for their excellent customer service ?!”
Internet Service Providers
“Came in to the store Adam helped me out tremendously he was amazing and very professional. Anna was also helping us out and she was incredible . Best customer service I’ve ever received at any T-Mobile store”
Internet Service Providers
“Our rep was exceptional. I was assisting my wife upgrade her mobile phone. She doesn't like to spend money in general and doesn't value all the features that the latest phones offer. But her old phone was dying so she felt she had no choice but to deal with the lengthy and at times confusing process of changing phones. We are long time Verizon customers with 5 lines for our family plan, so I've worked with lots of Verizon store associates over the years. The Verizon associate was not pushy - just patiently answered all our questions in a clear, friendly, and helpful manner. She didn't recommend more than we needed, which ended up being not the latest model but one for which we qualified for a good discount. My wife's phone was set up quickly and we went shopping while all the data was transferred. When we returned walked my wife was walked through all the functionality changes since her older phone was quite a bit different. The visit was actually a very positive experience for what can be a rather exasperating one. I will return to this location in the future!”
Internet Service Providers
“Kudos to Justin & Brianna , I just recently switch from AT&T to Verizon and the customer service was outstanding. Had some trouble with porting the phones but they worked until they made it right .. excellent customer service”
Internet Service Providers
“Went to this store today to upgrade phones and get on a new phone plan. The customer service we received was nothing short of spectacular. John went above and beyond to help us start the new plan, get the best deals possible on our new phones, and transfer all of our data. It was a very busy day in the store/ w Verizon corporate, and he was doing a great job helping multiple people at once and expediting what he could. Although we primarily dealt with John, we also interacted with Anthony and watched him deal patiently with customers who came in with questions not necessarily related to Verizon service- he kindly answered them and explained thoroughly to ensure they were able to leave with some sort of solution or advice. John and Anthony held it down on a very busy day and I’m glad we got to work with them. We’ll surely be back for all of our Verizon needs! Thanks for everything John!”
Internet Service Providers
“I needed a new cell, & these people are really fast. Very friendly & helpful. I recommend if you need something from a Verizon store to go to this store. There was no waiting in line. Fast friendly service. Thanks again for my new cell!!! So far so good”
Internet Service Providers
“Ash was amazing. Ash solved a problem and got my service activated in ~10 min which 6+ hours on the phone with Verizon's 800 number couldn't do. Ash even explained to the manager how to solve one of the issues we encountered. I wish I would have gone to Ash first instead of trying to port my number and get VZ service via the VZ website; I could have saved myself a lot of time and frustration.”
Internet Service Providers
“The staff at the Chevy Chase location were by far the best customer service interface I have ever had with a cell phone service provider. I highly recommend this location because of them.”
Internet Service Providers
“By far the best experience I’ve had at T-mobile thanks to Manny he was very patient with me and helped me understand my bill. I would definitely come back to this store 10/10 service!!! Manny is very knowledgable, patient, and super helpful! Thank you”
Internet Service Providers
“I went to T-mobile to upgrade my phone today and I left very satisfied. Maria took care of me very professionally and made the process go by quick and smooth. That women deserves a promotion!”
Internet Service Providers
“This store is fantastic, and it's because of the people. I went in with my father in law, and we had a complex issue related to elderly relatives who were T Mobile customers. No one on the phone could help us, so we went to the store. Synthya spent almost an hour with us and solved all of our problems. She patiently listened to the issue and suggested solutions. She worked with us until they were implemented to our satisfaction, and made sure we didn't have any other questions. While she was helping us, other staff members approached her several times for assistance, and all the while, she solved their problems too. She's a dynamo and can help you too. I hope she gets a raise and promoted.”
Internet Service Providers
“There’s a representative there by the name of Lisandro. I have to say it’s for employees like this that big name brands like T mobile are going to keep their business thriving for many years. Lisandro took away the stress I felt before walking into the store. 10 stars Lisandro thanks for your help”
Internet Service Providers
“I would like to say the service was excellent and I want to point out Jeriah and the manager Jocelin, they were so knowledgeable and did everything for us. I don’t know a lot about iPhones and they helped me out a ton! My favorite T-Mobile store in the area!”
Internet Service Providers
“Bruce was great from the very beginning! He was quick to respond to my inquiry. He tried to help me over the phone right away in case it was something simple. When it turned out to be more, he came to my house to diagnose the issue. When it was found to be more than he could fix quickly in-site, he took my laptop with him to repair. He kept me updated along the way and made me feel very comfortable.In our initial conversation he told me, "I respect your data and will make sure to keep it in tact", this was what solidified my decision to use him. The repair was secondary, recovering my data was my top priority- and he did just that!! My laptop is back up and running and all my data has been restored. Thank you, a million times, THANK YOU, Bruce!!”
Internet Service Providers
“Great plans and got two free phones for signing up for the Senior Plan. Two lines for 55/month and free phones. Not cheap phones either, Moto 5G s. Extremely helpful staff. Highly recommend.”
Internet Service Providers
“Can't complain what this place says!! I understand how some people might get surprise on their bill. I don't understand why. But i know for me it has been consistent and smooth working with T-Mobile. I bought 2 Iphone 14 Pro max as upgraded devices, and the person who helped me did excellent job making the process smooth. If you were to compare how Tmobile programs versus competitors-- they are actually doing a huge favor to their customers.”
Internet Service Providers
“Stark was just wonderful! He was fun to work with and made the process of getting a new phone, and internet, as easy as possible. He is knowledgeable, kind and patient. Thank you Stark for making something I was dreading something that ended up being easy and fun! Happy New Year to you!”
Internet Service Providers
“Stopped in with a cracked iphone screen and Brandon kindly helped me out -got me the right screen protector, installed it, all within 5 minutes. Thank you Brandon! Would recommend this place to anyone needing help with their phone”
Internet Service Providers
“I recently purchased Aijia security camera for my parents. It was quite easy to set up and the app is user friendly. I wanted a security system that’s user friendly to elderly while offering them a peace of mind. Aijia is also quite affordable every month, compared to ADT and has all the features my parents needed.”
Internet Service Providers
“I went in last week needing some help upgrading and also needed help with my phone, Kim was very kind and very helpful. She helped me with everything i needed very quick and easy! I would definitely recommend!”
Internet Service Providers
“I stopped at the store on 01/04/2024 as I needed help with getting a sim card due to my lost phone . Malik was assisting me. Not only he welcomed me with a nice smile but also he was very knowledgeable and very kind and sympathetic to my experience. In addition the whole store felt like a nice and welcoming vibe. I would not go anywhere else if I ever need assistance. Thanks again! You are the best!”
Internet Service Providers
“Vincent solved all my problems even though I didn't have all the information when I walked in. But he was patient and knows the business. I am sold on Xfinity. Thank you.”
Internet Service Providers
“I came into the Baileys Crossroads store for help porting my line from Verizon. I was doing this virtually with a family member in an out-of-state store and Julio was fantastic at helping is with this transfer. His patience and understanding could not have been matched. If you have any issues ever I HIGHLY recommend seeing Julio.”
Internet Service Providers
Internet Service Providers
“*+* High Praises & Honorable Acknowledgements to Mister "Doniyelle Leonard ; D & the Pentagon City T~Mobile Team. True Professionals with Outstanding~ Expertise & skills. Also, very polite, friendly, informative & timely. They are Great~ Representations of T~Mobile's Quality {5} Star?????Service. Wishing all of u continued Success ;) Peace & Blessings✨?”
Internet Service Providers
Internet Service Providers
“Ask for Paula - She should be running the whole corporation. Answered everything and got me set up in under 5 minutes and was very polite with me when I was not in the best mood after spending an hour and a half getting hung up on by customer service over the phone. Paula is the reason I stayed with this company when I was just about to switch providers.ASK FOR PAULA!!!”
Internet Service Providers
“I didn't realize I walked in a few mins before closing, and Kimberly took her time to help me with upgrading my phone. She did not rush me at all and answered all my questions. I recently opened my new line with t-mobile at another location and there is a large difference in customer service, knowledgeability, and friendliness. I was satisfied with my past experiences at other t-mobile locations but this last visit was the best. Kimberly was very personable, and as a person who works in customer service it's great to be treated with care.”
Internet Service Providers
“Excellent shop very kind and attentive personnel, willing to go all the way to help you out. Thank you for your time and patience. Thank you Saad and your colleague.”
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Boost Mobile
7308 Little River Turnpike, Annandale Locations
“Excellent customer service from Darlyn, Karen, and the cool men as well! With T-Mobile recently devouring Sprint, a buddy of mine had issues with his cell. Thankfully the resolution was simple, and easily explained at this neat corner T-Mobile store. *Highly-Recommended for cell phone sales & service in Annandale and environs!* [Español, Portuguese, English]”