Cell Phone Stores in Christiansburg, VA

“This young man and his manager went above and beyond the call of duty for me yesterday. I had had a horrible experience with T-Mobile. I shared it with him. Money is an issue for me as I live on a fixed income. He first attempted to work with my old phone T-Mobile stopped that. So I went and bought another phone which turned out to be the prepaid phone and was told att could bill me well they can't so I had to go buy another phone. By now I've spent 2.5 hrs there plus two trips to other stores and was pretty bummed out because now I'm 40.00 in the hole for a phone Walmart won't take back plus 100 for my phone. This young man called his manager they paid for my phone in cash to me and set it up. I left the Walmart phone with him to pay it forward I hope to someone less off than me. Awesome experience.”

“I recently switched to Boost, but I was unable to use SMS or make phone calls which is super frustrating. After calling customer service, I was advised to visit a Boost store for further help.
When I arrived at the store, Ankur warmly welcomed me and took the time to fully understand my situation. He proactively suggested multiple solutions and even spoke with Boost customer service on my behalf to help identify the issue. In the end, it was Ankur who discovered the root cause of the problem, and with his guidance, my eSIM’s calling and messaging functions were successfully restored.
During the process, my phone was low on battery, and Ankur kindly brought me a charger and patiently waited while my phone completed a system update — which honestly took nearly an hour?Throughout the entire process, he remained incredibly patient and supportive until everything was fully resolved.
I truly appreciate Ankur’s professionalism, patience, and outstanding customer service. This was a great in-store experience, and I highly recommend this location!”

“Noah is the man, the big dog of the store if you will. He made pre-ordering a new phone and switching my service and data just as smooth as eggs. People say, are eggs really that smooth? I tell them, on the outside they are. On the outside they are.”

“We upgraded 2 phones the manager was nice and helped us understand our new phones and all the features been with them for over 10 years and I don't have any complaints. I will stay with cricket”

“We had a great experience, David was amazing. He helped us for 5 hours today and never had one issue with it. He was really nice and knowledgeable. He made sure what we needed got done and got done correct. We appreciate his patience, and how he made today very painless for us. David deserves a raise! He was great!”