“I recently visited this Staples close to closing time for a self-print project and had an exceptional experience, all thanks to Anthony and Russell. Their assistance was above and beyond, ensuring my project was completed effectively before it got too late. Their friendly demeanor and willingness to help truly ended my week on a high note since I really wanted to share the printout with my family over the weekend. A big thank you to both of them for their exemplary customer service.”
“I had the pleasure of being helped by Nic today while shipping out a few items, very nice young man with outstanding customer service, I ship all my stuff through this store.”
“Anusha and swapna are the most dedicated young women and you are so lucky to have such helpful employees at store 7640. Everyone at this store are always so helpful, especially to us seniors. So patient and kind.”
9AM - 5:30PM
5746 Union Mill Rd, Clifton“I use UPS for shipping a lot and this has been hands down my favorite store location. Everyone on the team here is always friendly and I leave with a smile every time. Thank you!”
“They continue to be the best service, friendliest and always put the customer first. Very efficient, polite and helpful. Best service in this entire area, I love this UPS store!”
“Alex is the most patient and professional person I have worked with at this store! He was so helpful, and accommodating, and willing to do what he could to make our printing project the best it could be. Thank you Alex for your help!”
“Some of the finest packing I have seen from a UPS pack and ship store. They were proactive in getting me a lower price and the packing was stupendous on a very fragile item which was challenging to pack safely.”
“I was impressed with how professional, friendly, and helpful the UPS store staff was. Moreover, their attention to detail and willingness to go above and beyond for their customers truly set them apart. I have never experienced such exceptional service at an UPS store before. I will gladly make the extra trip to this UPS location in the future, knowing that I will be well taken care of. Excellent customer service! Thank you, Najia and team, for making my visit such a pleasant one!”
“James and Dan were extremely helpful and kind while helping me print my conference posters today! They provided great customer service and were very knowledgeable.”
“I was helped by Alex the store manager today 3/5/24. He was professional, knowledgeable, extremely proficient, and friendly all while managing a very busy store. I was shipping something very important and Alex took the time to make sure everything was perfect. I highly recommend this store. Thanks again Alex!Marla Beth McCall”
9:30AM - 3:30PM
2503D N Harrison St, Arlington“I am a long time customer. Previous experience was always 5 star. Some fall off as a result of new staff with reluctance to process cross border FedEx shipments. Maybe they will do better as they get used to functioning in business setting rather than in school environment where their comfort is important.”
“At the UPS store Allen-Michael was so knowledgeable and professional when helping me. He explained what I needed to know and knew what to tell me with out my even having to ask everything. He was a pleasure to work with and I will only be using the UPS store at East Fair Lakes, in Fairfax VA. I have noticed that not all stores are equal. This store is honest and does the right thing by their customers.Thank you for helping me send my daughter something special along with my Aunt. Oh and the other representative was very nice and polite too.”
“I have used the international shipping service of this company since 2019 and I have nothing to complain about them. Every information about time, tax and instruction is being public and it’s easy to find online. Their price is totally unbeatable. It takes about 2-3 weeks to send the packages to the middle of Vietnam, and my packages are always in good condition. For the safety reason, I recommend receivers always check the package before opening it to make sure there is no one sneak on your stuff, especially your local shippers. I have met a little unhappy experience, but it was not a big deal. I know that problem can happen everywhere and it’s almost out of control of all international shipping companies. So, I’m still trust and happy with their service. Friendly, helpful and professional are what I want to say about their staffs.Highly recommend!”
“Excellent Customer service. I was able to get my paper printed and picked up from that location while I'm in Florida. Everybody was very helpful and cooperative over the phone and smooth payments”
“Kindest and nicest people. We have been sending all our office packages with them. Always pleasant with a smile and courteous and they go above and beyond to help out.”
Closed
7300 Maple Pl, Annandale“Loved the service there. I was confused on how to ship a package internationally and referred to Hanjin by a friend. The pretty lady that greeted and helped me was called Jasmine. Super helpful and patient with me and my package. Highly recommend!”
“I’ve always had a good experience with this location. I come in and I’m greeted with a smile. The staff here is very professional and helpful. I’ve had a P.O. Box with them for over a year now and I have no complaints.”
“Don't be fooled by the young employee's ! This location offers actual empathy and support when it feel's like things are going sideways ! We no longer will go to Fedex for our printing needs as the employee's here have been much more ethical and supportive when we've had varying requests. They also ALWAYS have a notary on hand which is priceless. Give them a try !”
“I recently had to get fingerprinting for my job and Mailbox Junction is a fantastic place to do it. I made my appointment and was in and out in under 3 minutes. The guy running it was very helpful and knowledgeable. Would highly recommend!”
“Amazing store with incredible employees! Especially Elijah. I had a complete brain fog and forgot to seal my package when I came to drop it off. It was a package of medical supplies and other super important items. I called and not only was Elijah incredibly friendly but also extremely helpful! I can not say thank you enough!”
“I had an excellent experience with Hamza. His outstanding customer service ensured all my needs were met. He went above and beyond to assist me, and I appreciate his dedication.”
9AM - 4PM
278 Cedar Ln SE, Vienna“My experience here has always been pleasant, super helpful and professional. Goes above and behind presenting shipping options and careful packing. Finds the most competitive price for your individual needs. Highly recommend!”
“Mark is the nicest and calmest man I've witnessed dealing with agravative costumers. He a true model of how to deal with the public when people get stressed.”
“Greenbriar UPS helped me print flyers for my business at very reasonable price, much cheaper than staples and office depot. Also, the paper quality is much better.”
Open 24 hours
6400 Arlington Blvd #50, Falls Church“Thank Goodness I was recommended Northstar Shipping! I've worked in event planning for a long time, and I can safely say this is the best shipping company that I have worked with, and the only shipping company I will use from now on. Communication has been excellent, service has been super friendly, and when a different shipping company made a major mistake right before one of our biggest events of the year, the President of the company literally went above and beyond to help us get the issue resolved even though Northstar had already completed their part of the shipment. Thats a level of care that you don't see often.Absolute lifesavers. Still can't thank you enough!!”
“My sons senior night for football was on a Friday. I ordered big heads from an individual and the quality was awful. I didn’t get the big heads from the individual until Thursday at 9pm. I emailed Jen at the UPS store that night, knowing they were closed. Jen responded to me an hour before they opened on Friday, assuring me that she could help me. She was able to get me all 16 big heads, of 12 different players, by 5pm! She saved the day and helped to make senior night special. Jen was very patient, helped work through picture quality issues and explained the process. The big heads were very well made. I highly recommend this store!!”
“Excellent place to mail your packages!!! Specially now in Christmas times. I had the BEST experience in this location. I was helped by the most experienced employee, Sonny! He was very helpful and knowledgeable. He helped me with the best way to mail my Xmas presents and packed everything with care. I definitely advise people to come to this location. You will not regret it! Thanks for everything Sonny!!! Definitely FIVE STAR SERVICE!!!”
“I was not home to sign for a package and tried to reroute it to my nearest FedEx location for pick up. I was told by customer service that it wouldn't be taken there until the next day. Normally that would be fine but I was going out of town the next day and the package was something I needed to take with me, so they told me if I was willing to drive to Alexandria to pick it up that someone can get it to me there if I arrived before 8p. We arrived at 7:20 (after a 40 minute drive) and the sign on the door said they closed at 6. Luckily there were some phone numbers on the window. John, the Senior Manager for this location, was the most kind and helpful person. He was able to get one of his employees, Marcellus, to come back and retrieve my package for me after hours. In a day and age where it's really easy to say no to a stranger, I'm extremely grateful for people like John and Marcellus for helping me out when they really didn't need to. Thank you to this FedEx for the best customer service I've received in awhile!”
“I was in there the other day and Mark and Jake were awesome. Very knowledgeable, personable, and were wonderful to work with. Great customer service and I'll certainly use them again!”
“There are so many businesses and people who do not give the kind of excellent service my husband and I experienced yesterday at the Burke UPS store. I had a number of returns to make to Amazon and I chose to do it through this particular UPS store in Burke as we have always been pleased with our service there. My husband at 84 has asthma & COPD and can’t exert himself as it makes it difficult to breathe. I am 80 and fell a few days ago. I thought I just had a sprained ankle but 2 days later discovered I had a fracture. So I called this store and spoke to a delightful young man named JD. He said to come by and he would facilitate getting my returns into the store for us from our car. And as promised, I called when we got there and JD said he would be out in 5 minutes. I told him I could see he was busy (at least 5 or 6 more clients arrived right after we did) but he assured me it would be no problem. Sure enough, within a very short time, he came out and took my returns from the back seat and said he would be right back with our receipt. I could not have asked for better service anywhere. If we could not get that help, we might have missed the return deadline. Thanks again, JD.”