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“This Staples location has an extremely well-staffed print center. They are knowledgeable, helpful, and friendly. I get all my printing needs here, especially the color printing.”
8:30AM - 7:30PM
344 Maple Ave W, Vienna
Shipping Centers
“Nick was absolutely amazing!! If I could give him 10 stars, I would. We had an awful experience at the Tyson UPS office and will never visit them again, Maple Ave has won our business. I had to do a set of fingerprints, and mail off 3 different documents. Nick explained the process of each one and verified each package for me, during verification I noticied one of my forms was incorrect. Nick waited for me to find the right form, assisted in printing it off, and getting my packages off safely with tracking. This is how it should be done! I feel confident that my packages are in good hands. Excellent customer service. Thanks Nick!”
8:30AM - 7:30PM
13344 Franklin Farm Rd A, Herndon
Shipping Centers
“I had an excellent experience at this UPS Store. The staff was extremely professional, friendly, and efficient. They took the time to explain my options clearly and made sure everything was packed and shipped properly.
What really stood out was their customer service—courteous, patient, and genuinely helpful, even during a busy time. The store was clean, well-organized, and the process was smooth from start to finish.
I highly recommend this location to anyone looking for reliable service and a team that truly cares about doing the job right. I will definitely be coming back.”
“I recently spoke with AJ over the phone, and even though I wasn’t a customer, he took the time to answer my questions and share insights about how his UPS Store operates. I explained that I’m conducting market research on The UPS Store network and how the business model is evolving, and he was incredibly open and thoughtful in discussing the industry, owner sentiment, and what it takes to run a store offering these services.
What stood out to me the most—especially as I prepared to write this review—is that AJ responds to almost all Google Reviews. That level of engagement says a lot about the pride he takes in his business, the quality of service he provides, and his commitment to the community he serves.
Thank you, AJ, for taking the time to speak with me. Wishing you continued success.”
“Came here to get a document notarized for a internship clearance, and the service was incredibly fast and professional. Highly recommend if you need a quick notary public on or near campus. Huge shout out to Daniel! He was incredibly friendly, professional, and had me out the door in less than 5 minutes.”
“The location is very convenient . Everyone who works here is so friendly and nice. I’ve never had a bad experience coming here and I’ve been going for years.”
“I rented a box for two three-month periods and had a great experience. The staff were always friendly and got to know us well enough to grab our packages before we got to the counter. Excellent service.”
“Patrick was extremely helpful when I mailed several items, including a wood cross with 100 year old wood. He doubled-wrapped everything for me. He was easy to work with and suggested several mailing options. I highly recommended this store and working with Patrick”
9AM - 6:30PM
278 Cedar Ln SE, Vienna
Shipping Centers
“I have been using their services for years. They are so helpful. Anytime I need to box and ship something large or fragile, like art work or a musical instrument, I take it here. They pack it properly and get it safely shipped. Thank for your great service!”
“workers are always the sweetest most helpful and kind people around. Always helping me with getting my stuff shipped out, and even provide me with free label inserts! Can’t beat this place!”
“This has been the best UPS Store I’ve used in the area based on multiple visits. Printing was always reasonably priced, and I could just email the label and they’d take care of it.
Even though it’s in a busy location, there were usually enough employees working, so wait times stayed short and service moved quickly. Every time I went, including during peak hours, they handled the flow of customers really well. Overall, I’ve consistently had a good experience here.”
“Best-kept secret in the region. I've had nothing but great experiences working with Quality Services for about 15 years now. Year after year, they've done printing, assembly, production, shipping, and storage services for my mid-size nonprofit organization. The service has always been top-notch and reliable, the people really go out of their way to help find solutions, and the prices are totally reasonable. My recommendation? If you've got a job, get an estimate from Quality Services and find out for yourself.”
“It is a trustful Air Cargo I have been a customer since it has been first day grand opening until today. Specially, Mr. & Mr. Huy are professional and great knowledge with hard-customers.”
“I had such a great experience at UPS thanks to Alex and Kevin. They were both incredibly friendly, professional, and genuinely went out of their way to help me with my packages. From the moment I walked in, they made the process smooth and stress-free, answering my questions and making sure everything was taken care of properly.
It’s not often you come across customer service like that—they really made a difference and turned what could have been a routine errand into a positive experience. Huge thank you to both of them for going above and beyond. I truly appreciate it!”
“I’ve always had a good experience with this location. I come in and I’m greeted with a smile. The staff here is very professional and helpful. I’ve had a P.O. Box with them for over a year now and I have no complaints.”
Open 24 hours
6400 Arlington Blvd #50, Falls Church
Shipping Centers
“Thank Goodness I was recommended Northstar Shipping! I've worked in event planning for a long time, and I can safely say this is the best shipping company that I have worked with, and the only shipping company I will use from now on. Communication has been excellent, service has been super friendly, and when a different shipping company made a major mistake right before one of our biggest events of the year, the President of the company literally went above and beyond to help us get the issue resolved even though Northstar had already completed their part of the shipment. Thats a level of care that you don't see often.Absolute lifesavers. Still can't thank you enough!!”
“I had such a great experience at this UPS Store thanks to Elifaz. He was incredibly patient, kind, and polite throughout my visit. I had several returns for a business and never once did he make me feel rushed or uncomfortable about it. He took his time, explained things clearly, and handled everything with such professionalism and care. That level of customer service really makes a difference, and I truly appreciated it. Thank you, Elifaz, for going above and beyond!!”
“I had a great experience at FedEx thanks to Jeannee. She was extremely helpful from start to finish and made the whole process smooth and stress-free. She was patient, professional, and took the time to make sure everything was done correctly. Excellent customer service and a very kind attitude. Employees like Jeannee truly make a difference. Thank you for all your help!”
“I visited the store today, the vendor whose item I was returning made it a real hassle. The team at this store and a Sunny in particular were fantastic! Thank you again for your help! The kindness the team exhibited to the customers was really uplifting.”
“The guy who works here is great! I came in to send a pair of pants back, and this guy made it quick, easy, painless, and pleasant! Give him a raise and a promotion!!!”
9AM - 5PM
7300 Maple Pl, Annandale
Shipping Centers
“Loved the service there. I was confused on how to ship a package internationally and referred to Hanjin by a friend. The pretty lady that greeted and helped me was called Jasmine. Super helpful and patient with me and my package. Highly recommend!”
“Only good experiences here. I’ve never had an issue with a print order, and they’re always on time if not early. All the staff is super helpful, and the manager Mark is one of the friendliest people I’ve ever met at a shipping/print business. Best FedEx store in the DMV”
“The employees are so personable, helpful, and so attentive the moment that you step into the store! I am someone who gets really anxious, especially doing returns and they always make it such a stress-free environment answering all your questions and giving you the best advice for your packages”
8:30AM - 7PM
11199 Lee Hwy, Fairfax
Shipping Centers
“I would to thank Miss Leila and Zain, for their extraordinary service. They were very professional, knowledgeable and helpful. I really appreciate ups business on Lee highway Fairfax franchise. It is well located and very convenient.”
“I’ve been using this Parcel Plus for years and find their staff to always be helpful and knowledgeable. Last week they showed me how I could save money by repackaging my items into a smaller box. Needless to say I will keep coming back!”
“Great staff, great service. Have been using this mail center for years and all employees are very helpful and respectful even when line is out the door waiting for assistance.”
“Kelly is great employee with exceptional customer service. She helped me to print a wide format poster. It was urgent and they made it ready in half an hour. Highly recommend for any print jobs.”
“It’s always worth the 2 hour trip from MD to here when Victor is the one manning this branch. He is very efficient but I feel bad that he’s doing everything , from the Intake , to all the paperworks, even handling all the boxes etc.
He’s holding that whole operation together by himself everytime I go there and this is my fifth visit/shipment
Also, They’re finally accepting air cargo again! I came here two weeks ago & the lady working then was a bit inconsistent and honestly, a little dismissive. She said she couldn’t process air cargo and told me to come back when Victor was back
She also mentioned she wouldn’t even be open today, even though their site and posted schedule said otherwise. That ended up being a wasted 4-hour round trip! I even called multiple times in the days before driving there, but no one picked up.
The 4 stars are really for Mr. Victor, that man’s holding this place together and have shipped my packages successfully so please be patient when you go!”
“Don't be fooled by the young employee's ! This location offers actual empathy and support when it feel's like things are going sideways ! We no longer will go to Fedex for our printing needs as the employee's here have been much more ethical and supportive when we've had varying requests. They also ALWAYS have a notary on hand which is priceless. Give them a try !”
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“I've been dropping off my Amazon returns here for forever (and have never had anything but top-notch service), but my recent experience with using their printing service was INCREDIBLE. Ryan was very patient, answering all of my questions and providing helpful suggestions. I sent the PDFs to him, who reached out with me to confirm pricing before proceeding - in the end, his feedback resulted in a really beautiful program and seating chart at a better price than Staples or FedEx. In other words, I highly recommend The UPS Store on all counts, but especially for their terrific customer service modelled by Ryan.”