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“Danny is very nice and professional (in my opinion). He was also very patient with us when we had trouble trading in our phone, and he worked with us step my step in order for a successful trade in. Will definitely be coming back”
“I can’t recommend this uBreakiFix location enough. I came in because my phone wouldn’t stay charging—it would start for a second and then stop. I tried the DIY route (toothpick and compressed air), but it didn't work. The team here had it fixed in less than five minutes using professional cleaning tools and, amazingly, didn't charge me a dime.
This wasn’t a one-off, either. They’ve helped me with a bizarre startup error before (fixed in minutes for free) and once saved a waterlogged phone with a screen replacement that made it look brand new. They are fast, honest, and clearly care about their customers.”
“Best phone repair place you can go to in the area. employee was wonderful and did absolutely everything in his power to help me, prices were good as well. i felt like i was just getting helped out with a problem by a friend and not just a random customer. very thankful!”
“Naim was great, very helpful and knowledgeable. The repair was performed immediately, the price was affordable too and I got a call the job was complete before the anticipated time. I really had great experiences at this location and highly recommend to anybody!”
“I had the best experience at Phone Doctor in repairing my Galaxy cell phone. Quick, efficient, honest and with customer service that convinced me to continue supporting this local, community store. I spoke with Amin who provided suggestions in case I wanted to upgrade my cell phone without pressure and full transparency as to what I would get for the price value I was looking for. I also was helped by Brittany and Clara who both made my repair fast and with a quote that remained true an estimate time needed and price of the repair. I highly recommend stopping by for all questions and repairs. It's rare to find a local business that not only claims integrity, excellent customer service and quality products but that actually shows up committing to that standard by giving you exactly that. I trust Phone Doctor for all future repairs. Merci Beaucoup Amin!”
“The best service in this store; I transferred my Boost Mobile number to Cricket super quickly since the representative gives you a lot of help, thank you very much Sandra for helping me ”
“We had an exceptional experience at this location! Jarlyn worked tirelessly to set up a complicated Apple Watch phone line for my daughter. She was a problem solver, upbeat the whole time, and a pleasure to work with. Thank you Jarlyn!!”
“Jackson at The fair lake center a t and t was amazingly helpful. His attention to detail in listening to my issue was spot on. He helped me to resolve, said issue. And I appreciate his help and attention to detail. Thumbs up to Jackson.!”
“Nash
Was amazing!! She greeted each customer with a smile, and at several times today had more than 5 or 6 customers at a time and covered everybody! She is very professional and courteous!”
“I came in to the store with multiple needs and pretty disorganized on a holiday weekend. From the outset Chris Berry was pleasant and had a positive, can-do attitude. I needed a new phone, to port from an older phone, and to order internet service for a new home. Chris was efficient, helpful, and used strong problem solving skills. Overall, I would definitely come back to this retail location and would send friends there as well. Thank you, Chris!”
“Jes the store manager was exceptional. We got a phone elsewhere and Jes had to correct their omissions.
She was very knowledgeable, professional and helpful. We would not have been able to function without her assistance. We should have come to this store and Jes from the beginning.”
“Trish was outstanding, solution oriented, proactive, spent all the time needed to resolve multiple issues for us. Never seen this quality from anyone from ATT !!”
“Chris james at the CENTREVILLE clock tower location is a must see agent for your AT&T needs. Very personable and professional. I was truly impressed with the level of service I received. He listened to my needs, and customized the perfect plan for my daughter and I. Go see Chris. 10 out of 10 service”
“Well, that was my first time visit to their store. I was attended by Afnan Mahmood and he followed up from begining till my phone got fixed completely. I went there right before their closing time on Saturday evening. But Afnan make everything easy. He was very friendly. They closed Sunday, By Tuesday I picked up my phone withvery reasonable charge So, at this point I totally trust them with their work. And ofcourse will visit them to check out the phone accessories time to time.I will give 5 Star for both Service & Repair⭐⭐⭐⭐⭐”
“The sales rep was very good patience with me. Took the time and care to tell me exactly what I was getting in my plan. Also took the time to make sure I got what was best for me.”
“A wonderful experienced I received from AT&T. I highly recommend you to come to this AT&T store.
Shaquan Best customer service.
Thank you AT&T”
“AT&T is a great store with knowledgeable staff, who were able to identify the damage with my older phone, and offer me a new phone at a reasonable price. Even though I ended up buying my new phone, they were helpful and transparent in helping address my concerns, and walk me through billing and setting my new phone up.
The only issue I’ve had with this place was that, a few years ago, I had an employee named Rusty who ended up stealing my mom’s credit card once, but hopefully he was fired.
Great service overall.”
“Mario Gomez, wonderful customer service!! Very knowledgeable of his job, and excellent skill set. Overall great experience, I left with more understanding of my phone and how it works. I’m going to recommend all my friends to come here and to Cricket . Mario is a great guy.Sincerely GratefulTeria”
“I went into the store because I needed help buying accessories for my new phone that I also got from the store and they were beyond helpful and recommended me the best products to use. I am glad they did because I dropped my phone in concrete and it is still in good state!!!”
“I was unable to activate my new phone and went to the Verizon Victra store at Burke Centre for help. Jose was very friendly and willing to help, and most importantly knowledgeable and knew exactly what the problem was. He called Verizon and spoke with the Verizon rep and was able to tell her exactly what the technical problem was so that she could more efficiently resolve the issue, and it was. There were a couple of periods where we were on hold and during that time Jose looked over my Verizon bills (phone and cable) and explained how I could get more for less. He also showed me a new router that I might consider, given that mine is getting old. I'd felt a bit uptight about going in for technical support but he put me totally at ease, and the next time I need anything re digital services this will be my first stop.”
“I can't say enough good things about at&t store Fair Oaks! I use them for both tablet and phone. Seth was beyond caring, knowledgeable, helpful and professional and provided me with excellent value. Hassle free and a great experience.”
“Bonnie and Virgilio were amazing! Bonnie helped us with multiple requests and answered all of our questions carefully and thoroughly. Virgilio helped us with our screen protectors and also answered questions. Great job, team! Will definitely come back to this store when I need help. Thanks again!”
“I called so many people before calling A+. He actually listens to you and explains the process. Very nice guy. He wasn’t able to help me but he helped me understand how and why and what to do next! Great service and trusted person.”
“During my visit to at&t office at herndon branch Mr. Manuel show excellent cooperation and explaining all my need and help me to understand my benefit . I appreciate such good management chosen by your company.”
“I needed to go shopping for a phone and Alan wasted absolutely no time and helped get me my brand new IPhone 16 Pro Max. He explained everything thoroughly and is super polite. He is such a great storyteller that despite the air conditioning being out, you don't even notice the heat!”
“Visited this place for the first time to replace my cellphone screen. Their price is very reasonable and they fix my phone in 10 minutes. Very professional and their customer service was great! 100% recommended.”
“We stopped by Verizon to set up a new plan for my mom and Nick was awesome! He walked us through everything step by step, answered all our questions, and made sure we felt comfortable with our choices. Super patient, welcoming, and great customer service all around!”
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“Loved the customer service at this AT&T store! Lexy was fabulous to work with and made buying a new phone so easy! She was personable, knowledgeable, resourceful and a pleasure to work with! We greatly appreciate her support! We hadn't been to this store in several years, so now we will definitely return ?!”