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8:30AM - 7:30PM
13344 Franklin Farm Rd A, Herndon
Shipping Centers
“Excellent experience at this UPS Store! The customer service was outstanding, and the team was very friendly, professional, and helpful. They made the process quick and easy, and the service was fast and efficient.
It’s great to have a place where you can count on good service and a welcoming team. Highly recommend this location to anyone who needs reliable UPS services!”
“Destiny is a rock star. My girlfriend and I rocked up with twelve boxes when the label printer wasn't working, and she didn't bat an eye. She served us, kept the line down, and made sure nobody waited too long, all on her own. I'll be taking all my shipping here from now on. A+ experience.”
“I recently spoke with AJ over the phone, and even though I wasn’t a customer, he took the time to answer my questions and share insights about how his UPS Store operates. I explained that I’m conducting market research on The UPS Store network and how the business model is evolving, and he was incredibly open and thoughtful in discussing the industry, owner sentiment, and what it takes to run a store offering these services.
What stood out to me the most—especially as I prepared to write this review—is that AJ responds to almost all Google Reviews. That level of engagement says a lot about the pride he takes in his business, the quality of service he provides, and his commitment to the community he serves.
Thank you, AJ, for taking the time to speak with me. Wishing you continued success.”
“I highly recommend Pender Air. I've moved my cat internationally a few times now, and have always had positive experiences with Pender. All staff members are consistently professional, and quick to respond to my questions or concerns about the entire process. This is a company which truly understands the needs of pets and their humans! I would also like to mention Lesley L. in particular, for her dedication in getting our cat from A to B as smoothly as possible. 5 star service.”
“I have been working with AFRICGO for the past two years and consistently impressed by their professionalism and reliability. They are always available when needed, provide accurate and timely information, and, above all, honor their commitments. AFRICGO exemplifies the type of dependable cargo service I value in a long-term partnership. I am truly pleased to continue working with them.//Getachew Yemane of Alphaget Travel and Cargo Services.”
“I always have a great experience at this UPS Store! The staff is consistently friendly, knowledgeable, and efficient. They’re quick to help, answer questions clearly, and make shipping, printing, and returns super easy. The store is clean, organized, and well-run, which makes every visit smooth and stress-free. You can really tell they care about their customers and take pride in their work. Highly recommend this location for all your shipping and business needs!”
“It's always a pleasant stop to make to drop off my Amazon returns. The associates there are nice I like that I can chit-chat as I order gets complete. Keep up the smell good too ???♀️ cause it smells nice.”
“Quick, efficient (I seriously don’t know how they keep everything so organized but they never mess up!), and everyone at the Burke VA branch is genuinely kind.”
“Came here to get a document notarized for a internship clearance, and the service was incredibly fast and professional. Highly recommend if you need a quick notary public on or near campus. Huge shout out to Daniel! He was incredibly friendly, professional, and had me out the door in less than 5 minutes.”
“I cannot imagine a better staff interaction and supportive service than this UPS store in Reston at Plaza America!! I have visited several times and every single experience is superlative. John, the manager is above all in knowledge and understanding as well suggesting best choices for my needs. And every other staff member is equally top-notch and I will never go anywhere else for my needs. Thank you, my life is so much easier with your help.”
“Patrick was extremely helpful when I mailed several items, including a wood cross with 100 year old wood. He doubled-wrapped everything for me. He was easy to work with and suggested several mailing options. I highly recommended this store and working with Patrick”
“James is the consummate professional. He’s friendly, knows what he’s doing and gets it done. I am always happy to have him handle the business at hand because I am confident that it’s being taken care of.
Great Job James! You’re Awesome!”
“I had such a great experience at this UPS Store today! I’d just come from the post office where I was treated pretty poorly, but the customer service here completely turned my day around. One of the employees (I wish I’d gotten his name!) saw me struggling to get the door open and came right over to help. He was so kind and patient, and even set up a system for me so I’ll be ready next time I come in. It honestly made me forget about the earlier situation — his kindness really made my day.”
8:30AM - 7:30PM
9532 Liberia Avenue, Manassas
Shipping Centers
“Never had a problem with this store. I usually go in for Amazon returns and its so convenient. Always quick in and out. Since its in a popular location, it does tend to get busier sometimes but staffs manage it well. Everyone here is super nice.”
“Some people really should not be allowed to leave reviews. I was unnecessarily worried after reading a few negative ones. I needed to get my fingerprints done and could choose between this location or the one across Route 50, so I came here because it was closer. There was no wait at all, and I was in and out in under five minutes. You walk in, tell them you are there for fingerprints, they check two forms of ID, and take your prints. The woman at the front desk was kind and helpful, and I would definitely recommend this place to family and friends because of how efficient the entire process was.”
“I have to give this FedEx location five stars. As a mobile notary I regularly ship packages to many nationwide locations and have never had a bad experience. Everyone is always professional and friendly. The store is clean always clean and orderly. Great job and I really appreciate all the hard work you guys do for me!”
“Deo was very helpful and kind. Printed my label and helped send my items off. Did not have to wait to be helped and the store was very well organized and clean.
Would definitely come back.
Thanks Deo!”
“Came here many times to pick up and return Amazon packages and the stuff is always nice polite and extremely helpful regardless of the reason of you coming there”
8:30AM - 7PM
11199 Lee Hwy, Fairfax
Shipping Centers
“I needed to fax something and came to this store. The store is well-organized and clean. The staff (on my receipt says Katie) is very patient, soft-spoken, and courteous - not only to me but every customers coming and go. Not every UPS is like this and I highly recommend this branch.”
“Only good experiences here. I’ve never had an issue with a print order, and they’re always on time if not early. All the staff is super helpful, and the manager Mark is one of the friendliest people I’ve ever met at a shipping/print business. Best FedEx store in the DMV”
“Alisha is a rockstar employee and a lifesaver! Her service was immaculate and she helped me get my printed booklets ready to go for my event last minute! She is amazing and FedEx is lucky to have her!”
“I went to this store because they've done a good job with earlier print requests when my printer wasn't up to them. This time, I had a large job in 3 pdfs on my phone, and Nicky was trying to help me when the e-mails with the pdfs kept repeating 'couldn't send'. She did NOT stop trying to find a solution - was also very helpful about choices of format - and when eventually it just seemed like nothing was going to fix this and it appeared that my WiFi connection was a problem, she suggested leaving the store and trying from farther away. I did that, it worked, and when I came back into the store she was doing a big 'yaaay', which all made me feel like she was really invested in solving my problem (thank you, Nicky).”
“I enjoy going to Air Cargo especially to Delta have a good repore with them always laughing and joking but always serious at the same time always in the In-N-Out in a timely fashion even if I'm picking up or dropping off”
“My shipping need was handled quickly and very efficiently. I really appreciate the service that I got from Old Dominion. They probably don't get too many shipments that arrive on a Lowe's trailer pulled behind a Honda Pilot!”
8:30AM - 7:30PM
25050 Riding Plaza Ste 130, South Riding
Shipping Centers
“decent ups store. gets the job done in a timely manner. usually there is not a big line and even if you get there right before closing with a medium line you can still make it with time to spare”
“My fiance and I came in here yesterday to print out some signage for our upcoming wedding. First, I want to give the biggest shout out to the GM Maxwell. As soon as we walked in he immeditately took care of us and went so far above and beyond to make this an easy experience for us. He told us he and his wife had recently got married too and wanted to take as much stress off of us as he could - and he definitely did. I don't write reviews very often, but my fiance and I both felt like it was necessary to provide feedback about how great Maxwell was to work with. Second, I did a ton of price shopping for our printing needs (menus, welcome cards, welcome sign, etc) and FedEx was about $200 cheaper overall than everywhere I looked at online. Overall, super happy with this experience and would recommend this location in particular. Huge thank you again to Maxwell!!!!!!”
“I wanted to call out excellent customer service from Sebastian yesterday. He worked with me to get my printing job perfect and went above and beyond to achieve what I needed from a small project of putting a recipe book together. He was patient, communicative and provided the best options to deliver. I am truly grateful with the level of service I received yesterday. Kudos are well deserved for this young man, THANK YOU again!”
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“I had to get a few documents notarized and mailed within a short period of time, and the employee who helped us, Robert Conrad, was incredibly professional and knowledgeable. Thanks to his kind assistance, I was able to get those figured out with no issues. I visited several different mail carriers recently, and this location is by far the best and the most professional. Thank you for the amazing customer service. Highly recommend!”