Verizon at TCC Chesapeake is a reliable destination for all your phone and wireless service needs. The store offers the latest devices with Verizon network coverage, including 5G, for both consumers and businesses. Customers can find smartphones, tablets, Verizon home internet, and enjoy award-winning customer service. Every purchase supports local community efforts, making shopping here meaningful. The staff, especially employees like Julio and Shawn, receive high praise for their exceptional service. Julio is known for working efficiently and effectively, ensuring phones are activated and set up quickly. Customers appreciate his knowledge and ability to handle multiple customers at once, providing a smooth experience. Shawn stands out as an outstanding employee, consistently delivering thorough, patient, and professional service. Customers highlight his dedication, going the extra mile to meet their needs without pushiness. He is praised for his ability to handle complex issues with patience and respect, even during challenging situations involving billing or technical problems. His efforts include explaining issues clearly, coordinating with corporate support, and ensuring issues are resolved permanently. Customers describe Shawn's character as exemplary, noting his intelligence, discipline, and genuine care. Many consider him a gold standard for training new employees and believe his service would help Verizon attract and retain more customers. Overall, Verizon at TCC Chesapeake offers quality devices and services supported by a team committed to customer satisfaction. The staff's professionalism and dedication make it a trusted place for wireless needs.
Mr. Allen McCoy was great! Nice customer service. Thank you.
March 2026
Allen was a blessing foreal... I got to a point where I lost all faith in Verizon cause I wasn't being heard as a customer...Allen sat down with me for 2 days straight and even stayed a hour after closing to make sure I ended my day as a satisfied customer ... Ask for Allen
March 2026
Allen was great. He waited patiently while waiting for our phone to come in and he gave us pertinent I for information about our new phone. Helped us with the screen protector and helped us with our Google accounts and switching everything over to our new phone. 5 stars for Allen.
