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8AM - 5PM
10360 Chester Rd, Chester
Body Shops
“Our new/used Highlander came to us with some scrapes and dings and because of the low mileage we wanted it to look great. The folks at Balch did a great job plus excellent communication! Highly recommend them for automotive and collision repair.”
“My experience has been great at this place. I Have had some issues since getting my car back the owner Scott both times has been on top of it. For me personally, I don’t expect perfection, but I do expect to be taken care if I have an issue after the fact. That is exactly what has happened here. Integrity. A week after getting my window replaced the window came off track. I drove right into Chester autobody- Scott stopped what he was doing- Came right out worked on my door for about an hour, Stripped the whole thing down right in front of me, not only found the issue but explained what was the issue, owned up to where they could’ve been better & didn’t make me feel weird about it in the process.
I I highly doubt that they ever have cars that come back with these type of issues, I am sure I am an anomaly. I just wanted to make sure I let others know who are looking for integrity in a body shop. It is here.”
“I would like to send a special thanks to Frank,Collin,Logan and all the guys in the repair shop for fixing my father's truck to perfection! They made my mistake look like it never happened in few short days. The price was more than fair and very polite and informative customer service. Thanks again I'll never go anywhere else.”
“Effective Communication Is Necessary and Excel got a few guys who work there that go the extra mile for us. Melissa Collins is the Goat. She is not one dimensional. She checks parts inventory like nobody’s business. Christian and Jaden hold down the night shift. Those guys work together and if they don’t know, they are willing to ask the mechanics for advice so they are selling us the correct parts. It’s great when working with people who care. They do!!!”
“I had some repairs done a while ago and dealt with Alexandria during the whole process. She was kind, professional and dedicated to making sure I received the best service.”
Body Shops
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“At first was rocky, but carstar made it right and went above and beyond to make my car look perfect again. You guys are awesome and I will use you for future projects and accidents if needed. Thank you for getting right to it and fast.”