Loyalty Automotive offers a large selection of new and used vehicles, including many with Lifetime Loyalties and a Lifetime Powertrain Warranty. If a specific car isn't available, the dealership promises to find it. Customers appreciate the variety of options for different budgets. The dealership's service department has mixed reviews; some customers mention issues with service experiences, while others praise staff members like Brian Johnson for his honesty, helpfulness, and keeping them informed about their car repairs and tuning. One customer highlighted the quick diagnosis and communication during a warranty repair, praising the service team for being friendly and professional. Additionally, the dealership provides a smooth process when selling vehicles, offering fair prices and easy transitions. Overall, Loyalty Automotive is known for its extensive vehicle selection, warranty offerings, and attentive service, though experiences with the service department can vary. Many customers are satisfied and plan to return for future vehicle purchases and service needs.