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“I recently upgraded to the newest iPhone, and this location was great in assisting me! Even when they were busy, I still received great service and honest recommendations.”
“Ali was very helpful and made everything very simple. We had the best experience transferring to Verizon and wouldn’t have made the switch without his guidance.”
“Absolutely brilliant company; highly recommended. From what they offer service wise, to their excellent staff I have nothing but the utmost respect for Envoi. Service wise reliability is excellent, audio fidelity is better than 95% of VOIP phone providers, plus if you have any issues they will assist you professionally until your issue is resolved. Consistently exceeded my expectations, and this is coming from a firm with 5000+ employees, in 17 states, we are completely satisfied with Envoi and have moved all of our office phones to their service. Speaking of service, their staff are always professional, quick to answer questions, friendly/courteous, and to their credit all of our issues have been handled in a single call or email, and quickly. Service outages have been nearly non existent, unlike with our former telco provider, which is a real plus as we as a business depend heavily on reliable phones. If you're looking for a world class VOIP provider look no further, simply put you won't find better. Thank you Envoi.”
“I came in a little over an hr before closing, staff was more than happy to help me with the process of upgrading my phone. Whole time I was there it was a good vibe with cracking jokes and telling stories. 10/10 would send anyone here that I know to have them have and amazing experience”
“"Lee" and "Hose " staff's are awesome he is so kind and patiently serves the Customers, we are so.. happy with results.
All the staff are worked hard. Thank you.”
“Ms.Gea helped with all of my initial questions to make sure I understood exactly what I was signing up for, explaining everything absolutely perfectly! Mr.Daniel made my day so much easier, even dealt with the headache AT&T people to collect my correct information that they gave me inaccurately! Mr.Stefon held good conversation while Daniel was doing his thing on the phones. A+ customer service and will be back to this location for any future phone needs. Thanks again!”
“I had to pay my last bill of $0.33, and I couldn’t do it online, and over the phone they asked for $10 fee, so I stop by at this location. It took them 30 seconds and they were so kind and helpful. Thank you!”
“One of the best T-mobile stores around! The store manager and his team couldn't have done a better job servicing my needs. Would highly recommend this location!”
“The salesperson, Ziyad, help me a lot yesterday during my visit to the store. His customer service was outstanding. I was very happy and satisfied with the way he dealt with me”
“I’ve been having extremely bad luck with screen protectors this month and I’m so thankful I got the insurance ? I went through 2 in the span of 24 hours and Ramie came to the rescue with unlimited replacements! He also made me feel way less bad for breaking them back to back. This store specifically has some of the most helpful, very chill people and I am so thankful for their patience and willingness to help while I work through whatever this misfortune is! ?”
“Super patient and friendly staff! They take the time to make sure that they get your service right. I just switched all my cel plans to Verizon, including my son's new Gizmo watch. Ask for Sully!!!!”
“Shout out to Thomas (manager) and Selena for providing excellent customer service on multiple occasions ! They are very helpful in explaining plans and options for getting the best possible credit for old phones. The store is clean, bright and easy to get to. Highly recommend !”
“Zabi was extremely helpful and knowledgeable today. I needed to figure out how to put updates on my phone so it would work in my CarPlay again. He was patient and kind. I want to give him recommendation for this kind treatment and his politeness to me. He also explained new phones and my options for new plans. This store has helped me a weak times in the past and they are all very professional and easy to work with, so thank you Verizon! .”
“Paola Q. I love her!!! She helped me set up my home wifi super fast! I walked in last minute literally 4 minutes before they closed, I was out within 5, I really appreciate her doing that for me !!!”
“Took me three minutes to exchange a TV box. Very professional. Tried twice to get a box shipped to me to avoid a 50 min. trip. .no luck! Talked with two guys from India..both promised a box to be shipped to me in a week. Forget calling Xfinity and go to your nearest store for service.”
“My daughter is home from college and we ended up at the Verizon Market Blvd. store in Leesburg this afternoon due to her dropping a weight on her I Phone yesterday afternoon at the gym. The customer service, knowledge base, expertise and overall experience was over the top good, great and all things pleasing. I have to admit I was nervous as the cost of tuition these days is a feat in itself and a concern was certainly the price of a new Verizon Contract and of course 2 new I Phones as we have 2 lines with 2 phones currently. From the time we walked in we were treated well, kindly and every attempt was made to provide us with the best reasonable contract for our family needs by way of usage and expectations. David our representative explained all options available in detail thus we could choose the best option for our small family unit. We explained the crashed I phone and of course current contract reviewed were provided with all reasonable options to meet our communication needs by way of Fios and Cell phone usage (we have a bundle) Due to forgotten passwords, ID's and having had our prior I phones for many years with multiple photos and videos there was much to do by way of transferring data. Again, each and every staff member were professional and provided excellent customer service. We are so great full for the assistance provided to us today by all of the staff there.”
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“Amazing service from Robert at this Dulles 28 location. Had called verizon customer service last month to cancel a line but still received a bill. Went in today and talked to Robert - he saw that it wasn’t disconnected and helped me resolve the issue very quickly. Exceptional customer service!!! Thank you Robert!!”