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“I recently upgraded to the newest iPhone, and this location was great in assisting me! Even when they were busy, I still received great service and honest recommendations.”
“"Lee" and "Hose " staff's are awesome he is so kind and patiently serves the Customers, we are so.. happy with results.
All the staff are worked hard. Thank you.”
“Ms.Gea helped with all of my initial questions to make sure I understood exactly what I was signing up for, explaining everything absolutely perfectly! Mr.Daniel made my day so much easier, even dealt with the headache AT&T people to collect my correct information that they gave me inaccurately! Mr.Stefon held good conversation while Daniel was doing his thing on the phones. A+ customer service and will be back to this location for any future phone needs. Thanks again!”
“Ali was very helpful and made everything very simple. We had the best experience transferring to Verizon and wouldn’t have made the switch without his guidance.”
“The salesperson, Ziyad, help me a lot yesterday during my visit to the store. His customer service was outstanding. I was very happy and satisfied with the way he dealt with me”
“One of the best T-mobile stores around! The store manager and his team couldn't have done a better job servicing my needs. Would highly recommend this location!”
“I had to pay my last bill of $0.33, and I couldn’t do it online, and over the phone they asked for $10 fee, so I stop by at this location. It took them 30 seconds and they were so kind and helpful. Thank you!”
“I came in a little over an hr before closing, staff was more than happy to help me with the process of upgrading my phone. Whole time I was there it was a good vibe with cracking jokes and telling stories. 10/10 would send anyone here that I know to have them have and amazing experience”
“Shout out to Thomas (manager) and Selena for providing excellent customer service on multiple occasions ! They are very helpful in explaining plans and options for getting the best possible credit for old phones. The store is clean, bright and easy to get to. Highly recommend !”
“I’ve been having extremely bad luck with screen protectors this month and I’m so thankful I got the insurance ? I went through 2 in the span of 24 hours and Ramie came to the rescue with unlimited replacements! He also made me feel way less bad for breaking them back to back. This store specifically has some of the most helpful, very chill people and I am so thankful for their patience and willingness to help while I work through whatever this misfortune is! ?”
“Super patient and friendly staff! They take the time to make sure that they get your service right. I just switched all my cel plans to Verizon, including my son's new Gizmo watch. Ask for Sully!!!!”
“I initially came to the COX store as they were the only company supporting WIFI in the new house my family and I moved into, having little experience and knowledge in this field it was easy for me to get taken advantage of for the benefit of the company. The staff team at COX fairfax were very informative and explained the step by step for each plans, how they can help reduce costs, as well as help us get the best quality service. They were able to help me get my home wifi set up the same day and made sure I was able to get work done without a delay.
In the follow weeks, I revisited in hopes to get an upgrade from my current phone and the wonder staff (Fabricio and Dagmawe) were very friendly, informative, and accommodating and helped me get a new iPhone 15 Pro Max at a rate that others providers couldn't match, even staying after closing time to assist in transporting data and setting up my new phone. Needless to say I will be revisiting for all internet and electronic related inquiries in the future.”
“So thankful to Brady for helping me get through the issues I’ve been having with xfinity since March. Finally getting service at my new address with his help. My kids and I thank him so much and will definitely be sending everyone I know his way!”
“Zabi was extremely helpful and knowledgeable today. I needed to figure out how to put updates on my phone so it would work in my CarPlay again. He was patient and kind. I want to give him recommendation for this kind treatment and his politeness to me. He also explained new phones and my options for new plans. This store has helped me a weak times in the past and they are all very professional and easy to work with, so thank you Verizon! .”
“I’ve worked retail a long time and really have respect for Jay and Enrique at this store. They helped me upgrade a phone yesterday, and the entire process was smooth and easy. This store was packed and chaotic but they handled it professionally and it was as good an experience and it could have been considering the conditions.”
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“Amazing service from Robert at this Dulles 28 location. Had called verizon customer service last month to cancel a line but still received a bill. Went in today and talked to Robert - he saw that it wasn’t disconnected and helped me resolve the issue very quickly. Exceptional customer service!!! Thank you Robert!!”