“Outstanding banking experience with a team that is both friendly and highly professional. Their commitment to excellent customer service makes every interaction pleasant and efficient.”
“The best experience I've ever had with this branch of Bank of America. The staff were incredibly attentive and helpful, even assisting me with things that weren't their responsibility. My deepest respect and gratitude.”
“I’m very happy with this Bank of America branch. The staff are always kind and helpful, especially an employee named Navid . Whenever I visit the branch, I specifically choose to work with him because he is extremely knowledgeable, patient, and supportive. He consistently provides excellent service, and I always leave feeling satisfied.”
9:30AM - 1PM
12000 Government Center Pkwy #266, Fairfax
Banks
“Juan Helguero is extremely helpful and has assisted with so many questions for multiple years! My experience here has been wonderful! He should be a manager here!”
“I wanted to take a moment to share my appreciation for the outstanding service I received at your Fairfax branch. Jaya Duraiswamy was extremely professional, knowledgeable, and patient in addressing my banking needs. Their attention to detail and willingness to go above and beyond made the entire experience smooth and pleasant.I truly value the time and effort they took to ensure everything was handled efficiently. This level of service reflects very well on United Bank’s values and dedication to customers.”
“Kiara Biroo was incredibly patient, professional, and helpful throughout my fraud case. She carefully reviewed every unauthorized transaction, answered all of my questions, and helped me take the necessary steps to recover my funds.
This was a very stressful situation for me, but she made the entire process much easier. Her attention to detail, kindness, and dedication to helping customers truly stood out. She is one of the best employees I have ever encountered. Thank you, Kiara!”
“I worked with Mehrnoush to open my business account here. She was extremely patient and helpful getting me set up with what i need for my business. She was extremely focused in solving some particular challenges I had - thanks to her I’m finally set up the way I hoped to be.”
“Free parking in target.
5 star service! People at this branch are very friendly and prompt. Came in for a notary whole thing was done in several minutes. Even give out free folder!
Best service ever”
“We absolutely LOVE the staff at the Fairfax City Branch. We are always greeted with a smile, wave & addressed by first name! Whoever said things like this are outdated & obsolete needs to move to this bank. Thank you for such wonderful service!!
Vickie B”
“So happy to do business with BB&T. Jessie Ontiveros is extremely helpful and very professional, I couldn’t be more satisfied with his customer service skills and help.”
“Samah Ahmad at the PNC Bank Fairlakes branch is a true banking expert who genuinely cares about her customers. She helped my daughter open a student checking account, confirmed on the mobile app within minutes, with no monthly fee since she qualified as a student.
She even shared her own experience as a young person building good saving habits early, like setting aside part of every paycheck. It was a nice personal touch that showed she truly cares, not just about the transaction but about her customers' financial well-being.
I've had multiple accounts with PNC for years, and Samah still found new ways to help me get more out of my banking. She told me about the transaction-viewing feature with my online account and offered an appointment to go over it with me. She also told me about a credit card with benefits I was currently looking for and offered to set it up immediately.
Highly recommend Samah if you're looking for knowledgeable, genuinely caring service at PNC!”
9AM - 5PM
4020 University Dr, Fairfax
Banks
9AM - 5PM
4020 University Dr, Fairfax
Banks
“David at this specific branch has been awesome! I have ZERO complaints! He has always gone out of his way to help with whatever I may need! He is what customer service should be!”
“I have been with United Bank for many years. I am very pleased with them. They are much more personable and care about you as an individual than the larger banks. They helped me get a PPP loan for my business when COVID hit. They have helped me with fraud, detecting overdrafts, and I always receive good customer service when I visit them. Kriti in particularly has been very helpful.”
9AM - 5PM
13049 US-50, Fairfax
Banks
“The sweetest lady, Lan Le was helping me today. She was so patient and very resourceful. I didn’t even know going in what I needed, but she took care of me and I was out in ten minutes. I asked her if it’s possible to get things done today and not wait 10 days, how the online banking suggested, and she made it happen. It was my first time visiting this location since I just moved and I will only be going there.”
9AM - 5PM
12500 Fair Lakes Cir #290, Fairfax
Banks
“I recently had the pleasure of working with Bob Shupp, he provided exceptional service. Bob patiently answered all my questions and kept me informed throughout the process. His communication skills were excellent, and he was always prompt in his responses. I cannot stress enough how important it was to have Bob's guidance and support. I highly recommend using Bob Shupp.”
“I've been very pleased banking at Sandy Spring Fair Lakes for over 5 years. This is very much a community bank. The Manager Donna and the tellers Marcia, Stephanie and other staff are all wonderful. They are knowledgeable, professional and courteous. They value their customers and represent Sandy Spring well. Thank you for the excellent customer service.”
9AM - 4PM
8414 Lee Highway, Fairfax
Banks
“I would like to thank Maggie for such a great customer service. She's very patient, attentive, knowledgeable, and an asset for this branch. Thank you for your help!”
9AM - 5PM
10649 Main Street, Fairfax
Banks
“Wonderful customer care service, from Enrique. He was very helpful and patient with me. Addressed my concerns with my account. Overall great experience with this PNC branch team.”
9AM - 5PM
9910 Main St, Fairfax
Banks
“This has now become an Atlantic Union Bank branch due to the merger. I have found this location to be professional, prompt, and not crowded. All interactons accomplished correctly and promptly and managers have been friendly and available”
8:30AM - 4PM
11166 Fairfax Blvd, Fairfax
Banks
“Just took advantage of Freedom Bank's new CD campaign and opened a checking account as well. Great rates, service, and convenient. But what was even better was the community banker treatment I got from the Fairfax branch manager Ashley Hernandez. She listened, treated me like an individual, and made the whole experience productive and pleasant. I would recommend anyone check out Freedom Bank.”
“LOVE this bank. Banking made easy. I trust Mike with my accounts there. He always gives me great advice on how to invest my money... he's so hot too. I love looking at his bulging muscles while he's talking numbers to me”
“First time at this Fairfax branch and was very impressed with the service provided. I called the branch to make an appointment and Rodrigo was efficient and helpful.I met with Carolina the Premier banker who was very professional and knowledgeable and made recommendations based on my needs. The teller was great. The manager introduced herself and personally thanked me for my business. Keep up the great work!”
“I have been a customer for 3 years and I renew my contract with World Bank Card Services. Even when I call their customer support they visit my store immediately , their rates are very competitive also I would like to work with them forever.”
9AM - 4PM
11721 Lee Highway, Fairfax
Banks
“I am an account holder, and my main branch is Lee plaza branch, now mostly I see a female representative Miss Nadia Salvi, what a great pleasing personality, as I entered in branch she welcomes me with a smile, very professional person, very courteous, decent speaking, humble person, I congratulate, management to have such a nice,professional person at front desk,great keep it up. Thank you”
“I was in the area this morning, first time coming to this one, when I looked it up I saw all the bad reviews and got kinda nervous about going in. But I did, and I’m glad I did. They were so nice and helpful, specially Soledad. Now that I think about it, I’ve never had a bad experience at any of the other Navy Feds.”
“Chintha helped me get a business account opened and a loan for my car. Some of the things she wasn't sure how to do properly since i had specific needs, but the rest of the staff were very helpful and all worked together to make sure we got it done. it was a true group effort and the vibes there were very positive. i would say it had the most camraderie of a bank i have been to and good music too.”