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“Gisele Foulks provided us very timely, well-explained, and responsive service. In almost real-time we were able to identify the administrative tasks and forms that needed completion to enable updates our account and to generate a Power of Attorney / Lien Release form which will enable us to retitle our automobile.”
“The best experience I've ever had with this branch of Bank of America. The staff were incredibly attentive and helpful, even assisting me with things that weren't their responsibility. My deepest respect and gratitude.”
“I’m very happy with this Bank of America branch. The staff are always kind and helpful, especially an employee named Navid . Whenever I visit the branch, I specifically choose to work with him because he is extremely knowledgeable, patient, and supportive. He consistently provides excellent service, and I always leave feeling satisfied.”
9:30AM - 1PM
12000 Government Center Pkwy #266, Fairfax
Banks
“Juan Helguero is extremely helpful and has assisted with so many questions for multiple years! My experience here has been wonderful! He should be a manager here!”
“I wanted to take a moment to share my appreciation for the outstanding service I received at your Fairfax branch. Jaya Duraiswamy was extremely professional, knowledgeable, and patient in addressing my banking needs. Their attention to detail and willingness to go above and beyond made the entire experience smooth and pleasant.I truly value the time and effort they took to ensure everything was handled efficiently. This level of service reflects very well on United Bank’s values and dedication to customers.”
“Kiara Biroo was incredibly patient, professional, and helpful throughout my fraud case. She carefully reviewed every unauthorized transaction, answered all of my questions, and helped me take the necessary steps to recover my funds.
This was a very stressful situation for me, but she made the entire process much easier. Her attention to detail, kindness, and dedication to helping customers truly stood out. She is one of the best employees I have ever encountered. Thank you, Kiara!”
9AM - 5PM
8315 Lee Hwy, Fairfax
Banks
“I worked with Mehrnoush to open my business account here. She was extremely patient and helpful getting me set up with what i need for my business. She was extremely focused in solving some particular challenges I had - thanks to her I’m finally set up the way I hoped to be.”
“We absolutely LOVE the staff at the Fairfax City Branch. We are always greeted with a smile, wave & addressed by first name! Whoever said things like this are outdated & obsolete needs to move to this bank. Thank you for such wonderful service!!
Vickie B”
“I stopped by the Chase branch in Virginia while visiting family to get a business credit card started, but I had to fly back home to Florida before we could finish everything. Since I don't live near a Chase bank down here and was having some trouble getting the card approved, I was really worried about how I’d get it sorted out from a distance. Luckily, Amany was a complete lifesaver. She stayed in constant contact and personally made sure everything went through so I finally got my card. I definitely wasn’t expecting her to keep calling and helping me through the whole process once I left. If you head to this bank, Amany definitely has your back!”
“So happy to do business with BB&T. Jessie Ontiveros is extremely helpful and very professional, I couldn’t be more satisfied with his customer service skills and help.”
9AM - 5PM
4020 University Dr, Fairfax
Banks
9AM - 5PM
12500 Fair Lakes Cir #290, Fairfax
Banks
“I recently had the pleasure of working with Bob Shupp, he provided exceptional service. Bob patiently answered all my questions and kept me informed throughout the process. His communication skills were excellent, and he was always prompt in his responses. I cannot stress enough how important it was to have Bob's guidance and support. I highly recommend using Bob Shupp.”
“Yesterday Sonia Luthra provided my wife and I with Outstanding customer assistance. She was courteous and had a big friendly smile when she was assisting us, as was another employee that spoke with us.”
9AM - 5PM
4020 University Dr, Fairfax
Banks
“David at this specific branch has been awesome! I have ZERO complaints! He has always gone out of his way to help with whatever I may need! He is what customer service should be!”
9AM - 5PM
13049 US-50, Fairfax
Banks
“The sweetest lady, Lan Le was helping me today. She was so patient and very resourceful. I didn’t even know going in what I needed, but she took care of me and I was out in ten minutes. I asked her if it’s possible to get things done today and not wait 10 days, how the online banking suggested, and she made it happen. It was my first time visiting this location since I just moved and I will only be going there.”
“I've been very pleased banking at Sandy Spring Fair Lakes for over 5 years. This is very much a community bank. The Manager Donna and the tellers Marcia, Stephanie and other staff are all wonderful. They are knowledgeable, professional and courteous. They value their customers and represent Sandy Spring well. Thank you for the excellent customer service.”
9AM - 4PM
8414 Lee Hwy, Fairfax
Banks
“I would like to thank Maggie for such a great customer service. She's very patient, attentive, knowledgeable, and an asset for this branch. Thank you for your help!”
9AM - 5PM
10649 Main St, Fairfax
Banks
“I had an excellent experience with my PNC bank advisor Anne Marie Selwan. She was extremely patient, attentive, and took the time to understand every concern I brought up. She provided me with the best possible solutions for each situation and made the whole process clear and easy to navigate. I truly appreciate her professionalism and dedication. Highly recommended!”
9AM - 5PM
9910 Main St, Fairfax
Banks
“I have had a great experience working with Sandy Spring Bank, both the Fairfax and Springfield location. The staff here are super friendly and quick to respond to customer needs. They also sponsor local community events in Fairfax City that my family and I have enjoyed.”
“LOVE this bank. Banking made easy. I trust Mike with my accounts there. He always gives me great advice on how to invest my money... he's so hot too. I love looking at his bulging muscles while he's talking numbers to me”
9AM - 4PM
11721 Lee Hwy, Fairfax
Banks
“I am an account holder, and my main branch is Lee plaza branch, now mostly I see a female representative Miss Nadia Salvi, what a great pleasing personality, as I entered in branch she welcomes me with a smile, very professional person, very courteous, decent speaking, humble person, I congratulate, management to have such a nice,professional person at front desk,great keep it up. Thank you”
“I have been a customer for 3 years and I renew my contract with World Bank Card Services. Even when I call their customer support they visit my store immediately , their rates are very competitive also I would like to work with them forever.”
“First time at this Fairfax branch and was very impressed with the service provided. I called the branch to make an appointment and Rodrigo was efficient and helpful.I met with Carolina the Premier banker who was very professional and knowledgeable and made recommendations based on my needs. The teller was great. The manager introduced herself and personally thanked me for my business. Keep up the great work!”
9AM - 6PM
11098 Fairfax Blvd, Fairfax
Banks
“My experience at this branch was very positive. Simar, the manager, was attentive, professional, and extremely helpful. Simar and Awesta worked efficiently and followed through until everything was completed successfully.
Thank you both for the excellent service and support.”
“I was in the area this morning, first time coming to this one, when I looked it up I saw all the bad reviews and got kinda nervous about going in. But I did, and I’m glad I did. They were so nice and helpful, specially Soledad. Now that I think about it, I’ve never had a bad experience at any of the other Navy Feds.”
“I had the pleasure of working with loan officer Evan Kay during my mortgage process. He truly went above and beyond in every aspect.Despite facing some financial hiccups, Evan was incredibly patient and supportive throughout the entire process. He took the time to carefully explain all my options and worked diligently to secure the loan for me. His professionalism and dedication made the whole experience so much smoother than I could have ever imagined.I wholeheartedly recommend Evan Kay to anyone looking for a reliable and knowledgeable loan officer. He truly exceeded my expectations and made all the difference in acquiring my dream home.”
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“I filled out a car loan application with NextMark. Immediately, I received a call.The usual route of sending in two current checks was done. Credit scores checked. Loan was approved.The loan officer was so sweet and professional.She walked me through whatever it was, that I didn’t understand. The APR very good.Now, I got my car.Thanks Semira Abegaz, what a great job!”