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“I had the pleasure of being served by Alli at this UPS Store. His knowledge and patience was only exceeded by his superb service. In the serve yourself post COVID retail environment, it was refreshing to find someone that understood the importance of customer satisfaction. Mr. Alli's customer service should be the standard by which all of your company and franchisee staff is judged.
D.L.Kearney”
“The UPS Store at Wharf is the best! I had a very important and large proposal that needed to be printed and bound. Mohammed went above and beyond to make sure the final version looked its best. Highly recommend this location.”
8:30AM - 7:30PM
344 Maple Ave W, Vienna
Shipping Centers
“I had a great experience at the Vienna UPS store! The associate Andrew was incredibly helpful and attentive, making sure all my needs were met with professionalism and kindness. The other team member was also very friendly and they both went out of their way to provide excellent service. Overall, both of them made my visit smooth and enjoyable. I highly recommend this location for their outstanding customer service!”
“The best UPS store I've been to in the whole DMV Mariah and V are so friendly so nice and so helpful every single time. overall the best experience This is the type of customer service you want everyday. kudos to them, they work really hard. if I could give him a hundred stars, I would because it never fails every time I go there they're always willing to help. get these girls a RAISE!!!!”
8:30AM - 7:30PM
4201 Wilson Blvd #110, Arlington
Shipping Centers
“I can’t thank Maribel, Harris, and Leo enough. They were patient and kind and really helped me pack several awkward and heavy packages. They really went above and beyond - and even worked with the driver (thanks, Hopkins!) to retrieve and repack an item for me. Customer service at its finest and I’m so grateful-thank you!”
“I never thought I'd write a review of a UPS Store but here we are. The service in the L Street store is always outstanding: quick, friendly and helpful. Shipping items can be a bit of a pain but the team in this store always takes of everything, from packing to getting you the best shipping rates for your needs. And everyone is friendly, funny, and helpful without ever being solicitous or scripted. Just genuine great service.”
“The nicest UPS store I've ever been to. I needed to get something notarized and mailed and the gentleman there was kind and helpful. The whole staff was nice actually!”
“Best-kept secret in the region. I've had nothing but great experiences working with Quality Services for about 15 years now. Year after year, they've done printing, assembly, production, shipping, and storage services for my mid-size nonprofit organization. The service has always been top-notch and reliable, the people really go out of their way to help find solutions, and the prices are totally reasonable. My recommendation? If you've got a job, get an estimate from Quality Services and find out for yourself.”
“This is a great friendly neighborhood location. I had a concern about a package that kept being delayed so I stopped by this location just to ask a question about it and one of the employees named Neyda assisted the best she could and just her taking the time to hear my concern eased my mind and let me know the package should be there soon and explained the process of how sometimes things happen at the package facility or the drivers. Later that day my package did arrive like she assured me and i even had to call back to just thank her for the listening ear and great customer service.”
“I rented a box for two three-month periods and had a great experience. The staff were always friendly and got to know us well enough to grab our packages before we got to the counter. Excellent service.”
8:30AM - 6:30PM
3220 N St NW, Washington
Shipping Centers
“The people here are so nice! It’s my neighborhood UPS store and it’s always a pleasure going in. I’m there pretty often with returns and they always offer to help - try to make everything quick and easy.”
9AM - 6:30PM
278 Cedar Ln SE, Vienna
Shipping Centers
“Friendly, professional, and efficient. I have had a mailbox with Parcel Plus for over a year and am very satisfied. They respond promptly to communications/requests, are courteous, and do the job well!”
8:30AM - 7PM
3057 Nutley St, Fairfax
Shipping Centers
“Convenient, easy to use, parking near to front door, pleasant people and helpful. Return of a heavy box took all of 3 minutes and they lifted it up to the counter. Excellent service!”
“Had to pick up some Amazon packages and thought I'd gotten everything, one of the employees ran me down like half a block away outside on one of the hottest days of the year to make sure I got another package. Way above and beyond expectations.”
“I usually hate anything post office related, but it was the last day to return a package, and I inevitably walked into this UPS. I was super anxious, but the guy there quickly scanned the package and I was on my way! Super efficient, and nice staff.”
9AM - 5PM
7300 Maple Pl, Annandale
Shipping Centers
“Loved the service there. I was confused on how to ship a package internationally and referred to Hanjin by a friend. The pretty lady that greeted and helped me was called Jasmine. Super helpful and patient with me and my package. Highly recommend!”
“This is my go to FedEx. They never disappoint with their amazing service. I normally just go here to ship but had to go in and print some documents today. I was provided with great hospitality and each staff member that helped me always went the extra mile. I will definitely continue to utilize their services.”
“They take care of all your printing and shipping needs. Yorky is amazing Retail Associate. Yorky has Wonderful people skills with the knowledge to solve your printing and shipping needs. Yorky is an asset to the location and FedEx! Please find way to promote this young person to manager and beyond. Yorky has a bright future.”
“I had a complicated print order and I knew it would take some tine communicating what I wanted. The moment I walked in, Caleb proactively catered to what I needed. His level of willingness to help me and get me what needed was exceptional. I cannot speak highly enough of the level of service and professionalism from Caleb.”
“Fantastic customer service & they have a little bit of everything! It’s always my first stop before getting in my car to pick up a this or a that…chances are, they have whatever I need!”
8:30AM - 7:30PM
4532 Lee Hwy, Arlington
Shipping Centers
“I visit this UPS branch regularly for mailing packages, returns from Amazon, and other purchases.
Every time, l'm greeted with a friendly smile and receive excellent service from the knowledgeable and helpful staff.
Whether it's shipping, printing, or getting signs and banners made for my social activities and business, I've always found great value at a fair price. The parking is super convenient with spaces available both in front and back of the branch, and the shopping center itself is fantastic. It's the perfect place to get everything done in one stop. Highly satisfied!”
“Spoke with Joe and that is a real stand up guy! He was very polite, allowed me to ask a bunch of questions about my package, he gave me an expectation flow and explained everything to me!! He's very patient and thorough. He gave me a lot of reassurance. Definitely recommend this place!”
“I recently had to get fingerprinting for my job and Mailbox Junction is a fantastic place to do it. I made my appointment and was in and out in under 3 minutes. The guy running it was very helpful and knowledgeable. Would highly recommend!”
“This team is great. I needed bound copies of a booklet done within half an hour for a morning meeting. Harris took my call and got all the details, and they came through! I appreciate the quick service and effective accommodation for my last-minute needs. Thank you!”
9:30AM - 6:30PM
2503D N Harrison St, Arlington
Shipping Centers
“I am a customer from Wisconsin. Jonathan was a recommended shipping contact from the art gallery. He was timely with communication, did a phenomenal, exquisite job of packaging my art, and shipped it for a VERY reasonable amount. I cannot express my thanks enough. I will recommend his services highly after this experience. OUTSTANDING!!!”
“I visited the M St. location for the first time today -- wow! The friendly clerk took my package, walked me through printing my drop-off receipt, and wished me a blessed day. I was in the store maybe two minutes. Thank you for an easy, pleasant experience.”
“Fantastic customer service. I was in a hurry and forgot to put the prepaid label on my Rent the Runway return. Called the store and they found the package for me and said they would hold it until I could get back there. Then the associate called me back and said she would put the label on for me, saving me a trip. Thank you!”
“best service ever. Everyone is so nice and welcoming, and my packages arrived faster than I expected. Will definitely be back. Best place to ship my stuff to Vietnam”
“I want to give a huge shout out to Diamond at FedEx Kinko’s at Federal Center SW in DC for going above and beyond to make sure my next-day express package actually arrived next day.
I was in a serious bind: my agency’s mailroom had already tried and failed to send this notarized package multiple times, and I had personally sent it twice from another FedEx location, only to have it returned both times as undeliverable (the mailman in the small town in Texas went as far as to call me personally). The organization I was working with was about to lose a sale if I couldn’t get this paperwork delivered ASAP.
Diamond immediately understood the urgency. She explained the timing of the day’s last pickup, the projected delivery times for different scenarios, and what would happen if I waited until the next morning. When I told her it was time-sensitive and needed to be delivered today, she didn’t just shrug, she got to work.
Diamond personally called multiple FedEx locations—K St. NE, Eastern Market, and two in Alexandria—to find one that could still get my package out in time and fit with my schedule so I could still pick up my son from aftercare. Thanks to her help, I was able to metro to Eastern Market, drop off my package, and by the time I was home, I already had tracking updates and an estimated delivery window.
Diamond was compassionate, a true problem-solver, and an outstanding example of customer service in action. She didn’t have to help me the way she did, but she did and I’m so grateful. In this environment and economy, you can't afford to lose a sale or have bad customer experience. FedEx Kinkos is lucky to have her and because of her, I will be a returning customer!”
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“My package was delayed so I went down to this FedEx location on a Friday night (10/25/24) since I needed the package that evening. Jamar helped me and was awesome! He searched for my package for thirty minutes and although he didn’t find it (it got delivered the next morning), I really appreciated his time and effort. Jamar went above and beyond what he needed to do ?”