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8:30AM - 7:30PM
344 Maple Ave W, Vienna
Shipping Centers
“Nick was absolutely amazing!! If I could give him 10 stars, I would. We had an awful experience at the Tyson UPS office and will never visit them again, Maple Ave has won our business. I had to do a set of fingerprints, and mail off 3 different documents. Nick explained the process of each one and verified each package for me, during verification I noticied one of my forms was incorrect. Nick waited for me to find the right form, assisted in printing it off, and getting my packages off safely with tracking. This is how it should be done! I feel confident that my packages are in good hands. Excellent customer service. Thanks Nick!”
“Called the UPS store to see if I can get a document notarized. Learned that no appointment is required. Get it done in 5 minutes with a very friendly staff. Thanks, Michael!”
“Taking off one star just because the UPS Store advertises itself as the notary store, but I couldn't find anywhere that posted the odd hours for the notary. It is not everyday. But the staff were friendly and gave me a suggestion on where I could go to get what I needed!”
“These guys are so professional! For the past year or so I have returned dozens of items back to Amazon and they are always patient and helpful, even when your wifi does not work in their store they add you to thier system. Could not be happier.”
“Tabatha is a star employee at this store. I watched her multitask, greet customers while being extremely pleasant, help customers, and still manage the staff. She was a one woman machine who basically worked the entire store by herself, even though there was another employee nearby. She alone has earned all five of these stars.
However on 11/7 at about 10:15, I was “helped” by someone who clearly did not want to help me. He wouldn’t even stand up to scam my QR code to ship my items back to Amazon. I had a heavy object strapped to my back, it would have been nice if he would have been thoughtful enough to just stand up to scan my code instead of prompting me to reach. I even asked him if he could just stand to scan the code and he just continued sitting. I’m sure you have this on camera and can see for yourself. This is the service I usually get. ?”
8:30AM - 7:30PM
4201 Wilson Blvd #110, Arlington
Shipping Centers
“BEST ups store in the country. I don’t think I’ve met an unkind or unhelpful person here. I wish every UPS store was like this. The first Google review I’ve ever written and for the most deserving store.”
“Mitchell and the UPS team at this location provides excellent customer service despite the fact this store is always busy. I am grateful they are in the neighborhood. Thank you!”
“I rented a box for two three-month periods and had a great experience. The staff were always friendly and got to know us well enough to grab our packages before we got to the counter. Excellent service.”
“Neyda, the manager, and her staff are ALL outstanding. We’ve been [apologetic] problem customers on a few occasions, and they have gone above and beyond to take care of us. Phenomenal team here!”
8:30AM - 7PM
3057 Nutley St, Fairfax
Shipping Centers
“The location is very convenient . Everyone who works here is so friendly and nice. I’ve never had a bad experience coming here and I’ve been going for years.”
9AM - 6:30PM
278 Cedar Ln SE, Vienna
Shipping Centers
“I have been using their services for years. They are so helpful. Anytime I need to box and ship something large or fragile, like art work or a musical instrument, I take it here. They pack it properly and get it safely shipped. Thank for your great service!”
“Donita was so helpful getting my package put together and making sure my items would arrive safely. She was friendly and kind!
There wasn’t much of a line when I got there but it definitely got busier. I think 4:30-5:30 is their busiest time, especially on a Monday so if you hate waiting I’d plan around that!”
8:30AM - 6:30PM
3220 N St NW, Washington
Shipping Centers
“Had a great experience today — the staffer that helped me (a libra millennial queen ?⚖️) was friendly and professional, and super efficient. Thank you for making a lunch break work errand so easy and enjoyable!”
“This has been the best UPS Store I’ve used in the area based on multiple visits. Printing was always reasonably priced, and I could just email the label and they’d take care of it.
Even though it’s in a busy location, there were usually enough employees working, so wait times stayed short and service moved quickly. Every time I went, including during peak hours, they handled the flow of customers really well. Overall, I’ve consistently had a good experience here.”
Open 24 hours
1520 Belle View Blvd, Alexandria
Shipping Centers
8:30AM - 7:30PM
4532 Lee Hwy, Arlington
Shipping Centers
“Natalie and William were super nice and helpful today. The store was busy, early evening, but they were quick and efficient with every customer and really tried to give the best customer service. My color copies came out great and were reasonably priced.”
“Best-kept secret in the region. I've had nothing but great experiences working with Quality Services for about 15 years now. Year after year, they've done printing, assembly, production, shipping, and storage services for my mid-size nonprofit organization. The service has always been top-notch and reliable, the people really go out of their way to help find solutions, and the prices are totally reasonable. My recommendation? If you've got a job, get an estimate from Quality Services and find out for yourself.”
“I had a great experience at this UPS Store. The older gentleman working there was especially helpful, friendly, patient, and very knowledgeable. He took the time to explain my options and made sure everything was done correctly, which made the whole process quick and stress-free. Excellent customer service like this really stands out. I’ll definitely be coming back.”
“It is a trustful Air Cargo I have been a customer since it has been first day grand opening until today. Specially, Mr. & Mr. Huy are professional and great knowledge with hard-customers.”
“I give it a 4 because I support small businesses. I also give it a 4 because the manager, I didn’t get his name, maybe isn’t a morning person. I understand mechanical issues can cause delays but using words like “did you expect me to magically know about the mechanical issues” isn’t very customer friendly then trying to make it seem like I am the problem isn’t okay. Anyway, I don’t take it personal, maybe he’s not a morning person or is having a bad day.”
“I had an outstanding experience dropping off a package of important documents for international shipment. Rosa was very patient -- making sure that I had all of the necessary paperwork in order. I will definitely be back. Thanks!”
“I’ve always had a good experience with this location. I come in and I’m greeted with a smile. The staff here is very professional and helpful. I’ve had a P.O. Box with them for over a year now and I have no complaints.”
“I had such a great experience at UPS thanks to Alex and Kevin. They were both incredibly friendly, professional, and genuinely went out of their way to help me with my packages. From the moment I walked in, they made the process smooth and stress-free, answering my questions and making sure everything was taken care of properly.
It’s not often you come across customer service like that—they really made a difference and turned what could have been a routine errand into a positive experience. Huge thank you to both of them for going above and beyond. I truly appreciate it!”
8:30AM - 7:30PM
1405 S Fern St, Arlington
Shipping Centers
“Adrian was incredibly helpful with my complicated Amazon return yesterday. Amazon shipped me two items, one came in a box and the other came in a plastic bag - and Adrian was familiar with how Amazon returns work - and he was able to help me navigate the return so I could get it done. Taking care of business! That's what Adrian did! He was helpful, friendly, and knowledgeable, and I really appreciated his excellent customer service! His coworker was nice too, but I didn't catch her name - a young lady with long brown hair - I could see that she was being helpful with her customers as well. Adrian kept helping me even though I know it was close to closing time, but he didn't try to rush me out the door or suggest that I come back the next day, so great job overall! Thanks! Gary - Store location is 1405 S. Fern St. Arlington, time was between 6-730pm.”
Open 24 hours
6400 Arlington Blvd #50, Falls Church
Shipping Centers
“Thank Goodness I was recommended Northstar Shipping! I've worked in event planning for a long time, and I can safely say this is the best shipping company that I have worked with, and the only shipping company I will use from now on. Communication has been excellent, service has been super friendly, and when a different shipping company made a major mistake right before one of our biggest events of the year, the President of the company literally went above and beyond to help us get the issue resolved even though Northstar had already completed their part of the shipment. Thats a level of care that you don't see often.Absolute lifesavers. Still can't thank you enough!!”
“Leshawn and team were amazing! We had a short term mailbox rental and had a large influx of shipments for that month. When we had shipment delays and lost packages, Leshawn went above and beyond in her communication and assistance. Each day we went in for pickups they were always so willing to help. We are so thankful for the customer service and team effort!”
“I had such a great experience at this UPS Store thanks to Elifaz. He was incredibly patient, kind, and polite throughout my visit. I had several returns for a business and never once did he make me feel rushed or uncomfortable about it. He took his time, explained things clearly, and handled everything with such professionalism and care. That level of customer service really makes a difference, and I truly appreciated it. Thank you, Elifaz, for going above and beyond!!”
“I had a great experience at FedEx thanks to Jeannee. She was extremely helpful from start to finish and made the whole process smooth and stress-free. She was patient, professional, and took the time to make sure everything was done correctly. Excellent customer service and a very kind attitude. Employees like Jeannee truly make a difference. Thank you for all your help!”
“FedEx Office went above and beyond for me during a very difficult time. I needed help printing and preparing funeral programs and other materials for a service — something I had absolutely no experience doing — and their team was incredibly patient, kind, and knowledgeable throughout the entire process.
They walked me through formatting, paper options, sizing, and made sure everything looked beautiful and professional. What meant the most was that they even stayed late on a Friday night to help me finish everything so it would be ready for the next day. That level of care and dedication is rare.
During an emotional and stressful time, they made the process seamless and supportive. This is by far the best FedEx in DC. I am so grateful for their help and would highly recommend this location to anyone needing thoughtful, reliable service.”
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“My package was delayed so I went down to this FedEx location on a Friday night (10/25/24) since I needed the package that evening. Jamar helped me and was awesome! He searched for my package for thirty minutes and although he didn’t find it (it got delivered the next morning), I really appreciated his time and effort. Jamar went above and beyond what he needed to do ?”